Develop and implement marketing campaigns tailored to fertility and reproductive health services. Manage and grow the IVF centre's digital presence including SEO, social media, email marketing, and paid advertising.
*Handle inbound and outbound calls professionally to assist patients with inquiries about IVF services. *Provide accurate information regarding treatments, procedures, consultation availability, and pricing. *Schedule appointments and maintain updated records in the patient management system. *Follow up on leads, consultations, and missed appointments to maximize engagement. *Maintain patient confidentiality and provide empathetic, non-judgmental communication. *Coordinate with doctors, counselors, and administrative staff to ensure seamless patient experience. *Manage patient feedback and escalate concerns when necessary. *Keep track of call logs and prepare daily/weekly reports as required.
Greet and welcome patients, attendants, and visitors professionally. Manage patient registration, check-ins, check-outs, and appointment scheduling. Handle incoming calls, phone inquiries on hospital services and doctors’ availability, and redirect appropriately Assist with photocopying, scanning, filing, and documentation tasks for administrative staff. Maintain visitor logs, issue visitor badges, follow security access protocols Issue receipts and assist with billing inquiries. Verify insurance details or collect consultation fees, as needed Schedule, reschedule, and confirm appointments, send reminders. Maintain patient data and records securely, ensuring confidentiality. Update calendars for doctors, staff meetings, and clinical schedules.
Have the knowledge and experience working in Tally prime. Prepare and file GST returns (GSTR‑1, GSTR‑3B, GSTR‑9) timely. Compute and handle TDS – calculation, deduction, payment, and timely filing of TDS returns Maintain accurate day-to‑day financial records (sales, purchases, expenses, receipts) using Tally ERP / Prime or similar software. Manage accounts payable and receivable, complete general ledger entries, bank and vendor reconciliations Generate financial statements—balance sheet, profit & loss, cash flow—and other management reports. Minimum 1–3 years’ experience in accounting roles.