Primary Roles: Customer Service Greet guests warmly and professionally upon arrival. Provide assistance with doors, luggage, or directions when needed. Respond to guest inquiries or concerns with helpful, courteous behavior. Vehicle Handling Safely drive and park vehicles in designated valet parking areas. Retrieve vehicles quickly and efficiently upon guest departure. Ensure vehicle keys are stored securely and properly labeled. Safety & Security Conduct a quick inspection of the vehicle upon drop-off for visible damage. Follow all safety regulations, traffic laws, and facility rules. Monitor parked vehicles and report any suspicious activity or damage. Record Keeping Maintain accurate records of vehicle details (make, model, plate) and ticket numbers. Log time of vehicle drop-off and retrieval. Communication & Coordination Coordinate with other valet team members to ensure efficient traffic flow. Communicate effectively with the front desk or concierge when needed. Secondary Responsibilities: Maintain cleanliness of the valet area. Assist with traffic control during busy periods. Report maintenance issues or hazards to management. Uphold appearance standards (uniform, grooming). Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Leave encashment Paid time off Provident Fund Schedule: Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person

Patient Care: Assess and manage patients in the antenatal, intrapartum, and postnatal periods. Handle gynaecological emergencies such as ectopic pregnancies, abnormal uterine bleeding, etc. Provide care for patients with high-risk pregnancies under consultant supervision. Labour Ward Duties: Monitor and manage labouring patients. Perform or assist with deliveries (normal and instrumental). Perform or assist with caesarean sections. Emergency Response: Attend obstetric and gynaecological emergencies (e.g., PPH, eclampsia). Stabilize patients and escalate to consultants when required. Surgical Assistance: Assist consultants in major surgeries. Independently perform minor procedures as per competence and hospital policy. Documentation: Maintain accurate and up-to-date medical records. Complete patient discharge summaries and operative notes promptly. Coordination: Liaise with nursing staff, anesthetists, pediatricians, and other support departments. Coordinate with consultants for timely interventions and rounds. Roster Management: Participate in duty rosters, including night shifts and on-calls. Counseling: Explain diagnosis, treatment plans, risks, and prognosis to patients and their families. Obtain informed consent for procedures and surgeries. Multidisciplinary Collaboration: Work as part of a healthcare team for comprehensive patient care. Maintain patient confidentiality. Adhere to medical ethics and hospital policies. Participate in audits, NABH documentation, and quality improvement initiatives. Job Types: Full-time, Permanent, Fresher Pay: ₹85,000.00 - ₹90,000.00 per month Benefits: Paid time off Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay License/Certification: APMC Registration (Required) Work Location: In person

Patient Care: Assess and manage patients in the antenatal, intrapartum, and postnatal periods. Handle gynaecological emergencies such as ectopic pregnancies, abnormal uterine bleeding, etc. Provide care for patients with high-risk pregnancies under consultant supervision. Labour Ward Duties: Monitor and manage labouring patients. Perform or assist with deliveries (normal and instrumental). Perform or assist with caesarean sections. Emergency Response: Attend obstetric and gynaecological emergencies (e.g., PPH, eclampsia). Stabilize patients and escalate to consultants when required. Surgical Assistance: Assist consultants in major surgeries. Independently perform minor procedures as per competence and hospital policy. Documentation: Maintain accurate and up-to-date medical records. Complete patient discharge summaries and operative notes promptly. Coordination: Liaise with nursing staff, anesthetists, pediatricians, and other support departments. Coordinate with consultants for timely interventions and rounds. Roster Management: Participate in duty rosters, including night shifts and on-calls. Counseling: Explain diagnosis, treatment plans, risks, and prognosis to patients and their families. Obtain informed consent for procedures and surgeries. Multidisciplinary Collaboration: Work as part of a healthcare team for comprehensive patient care. Maintain patient confidentiality. Adhere to medical ethics and hospital policies. Participate in audits, NABH documentation, and quality improvement initiatives. Job Types: Full-time, Permanent, Fresher Pay: ₹85,000.00 - ₹90,000.00 per month Benefits: Paid time off Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay License/Certification: APMC Registration (Required) Work Location: In person

Ensure the ward is clean and tidy including bed. Keep all articles well arranged and maintain the inventory. Take the report, make bed to bed round at the time of changing of the shift of the unit. Orient the new patient with ward. Make list of patients belongings and keep in safe custody, according to laid down policy of the hospital. Keep a sub stock of drugs, linen and other supplies for ward maintenance. Ability to draw intravenous and peripheral blood. Indent drugs, diet, and other supplies if necessary. Write report of each shift and sign the report after checking properly. Assist the ward sister in orientation program of new staff and students. Make round with doctors and senior nursing officers. Responsible for Bed making, checking availability of requisition forms, thermometer, torch, BP apparatus etc. Daily inventory to be checked room wise. Assist the consultants as and when required during physical examination of the patient. Report all accidents/ incidents/complaints regarding patient to senior nursing staff /Doctors. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month Benefits: Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Yearly bonus License/Certification: APNMC Registration (Required) Work Location: In person

1. Patient experience and satisfaction Creating a Welcoming Environment: Ensuring that the front desk area is always clean, well-organized, and presents a welcoming atmosphere for patients and their families. Prompt and Courteous Service: Guiding patients with empathy and professionalism, addressing their concerns with a positive and confident demeanor, especially considering they might be anxious or distressed due to their or their loved one's health condition. Effective Communication: Providing clear and concise information about hospital services, appointment scheduling, and doctor timings, whether in person or over the phone. Complaint Resolution: Efficiently handling patient complaints and feedback, acting as a liaison between patients, their families, and the medical staff to ensure timely and satisfactory resolutions, all while upholding the hospital's reputation. 2. Adherence to NABH standards Patient Registration and Admissions: Implementing and maintaining documented procedures for patient registration, admissions (including emergency admissions), and transfers, in accordance with NABH standards (AAC.2). Displaying Services: Ensuring the hospital's defined services are prominently displayed in a bilingual format for easy understanding by all patients and visitors (AAC.1). Patient Rights and Education: Protecting and promoting patient rights by ensuring staff are trained and aware of these rights, and that patients are informed of their rights and responsibilities during admission (PRE.1), . Confidentiality and Data Protection: Maintaining strict adherence to patient privacy and data protection guidelines in accordance with NABH regulations and hospital policies. 3. Operational efficiency and coordination Appointment Scheduling and Follow-ups: Efficiently scheduling and confirming appointments to reduce wait times and improve patient satisfaction, as well as conducting follow-ups with patients regarding their appointments. Patient Record Management: Overseeing the creation, maintenance, and update of accurate patient records, including demographic details, medical history updates, and insurance information. Billing and Payments: Ensuring accurate billing, processing payments (including digital payment methods and insurance claims), and providing guidance and support for insurance-related issues. Inter-departmental Coordination: Collaborating with other departments like housekeeping, maintenance, and insurance providers for smooth patient care, ensuring proper information transmission. Administrative Tasks: Handling administrative tasks such as managing office supplies, maintaining the reception area, coordinating with external vendors, and overseeing equipment maintenance and repairs. 4. Training and development NABH Standard Training: Ensuring that front office staff are adequately trained in NABH standards and protocols related to patient handling, registration, emergency procedures, and safety initiatives. Customer Service Training: Providing ongoing training to enhance customer service skills, including effective communication, conflict resolution, and empathy when dealing with patients and visitors. IT Proficiency: Equipping staff with the necessary digital and technological skills to manage electronic health records, online appointment scheduling, and cashless payment systems. Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person

1. Patient experience and satisfaction Creating a Welcoming Environment: Ensuring that the front desk area is always clean, well-organized, and presents a welcoming atmosphere for patients and their families. Prompt and Courteous Service: Guiding patients with empathy and professionalism, addressing their concerns with a positive and confident demeanor, especially considering they might be anxious or distressed due to their or their loved one's health condition. Effective Communication: Providing clear and concise information about hospital services, appointment scheduling, and doctor timings, whether in person or over the phone. Complaint Resolution: Efficiently handling patient complaints and feedback, acting as a liaison between patients, their families, and the medical staff to ensure timely and satisfactory resolutions, all while upholding the hospital's reputation. 2. Adherence to NABH standards Patient Registration and Admissions: Implementing and maintaining documented procedures for patient registration, admissions (including emergency admissions), and transfers, in accordance with NABH standards (AAC.2). Displaying Services: Ensuring the hospital's defined services are prominently displayed in a bilingual format for easy understanding by all patients and visitors (AAC.1). Patient Rights and Education: Protecting and promoting patient rights by ensuring staff are trained and aware of these rights, and that patients are informed of their rights and responsibilities during admission (PRE.1), . Confidentiality and Data Protection: Maintaining strict adherence to patient privacy and data protection guidelines in accordance with NABH regulations and hospital policies. 3. Operational efficiency and coordination Appointment Scheduling and Follow-ups: Efficiently scheduling and confirming appointments to reduce wait times and improve patient satisfaction, as well as conducting follow-ups with patients regarding their appointments. Patient Record Management: Overseeing the creation, maintenance, and update of accurate patient records, including demographic details, medical history updates, and insurance information. Billing and Payments: Ensuring accurate billing, processing payments (including digital payment methods and insurance claims), and providing guidance and support for insurance-related issues. Inter-departmental Coordination: Collaborating with other departments like housekeeping, maintenance, and insurance providers for smooth patient care, ensuring proper information transmission. Administrative Tasks: Handling administrative tasks such as managing office supplies, maintaining the reception area, coordinating with external vendors, and overseeing equipment maintenance and repairs. 4. Training and development NABH Standard Training: Ensuring that front office staff are adequately trained in NABH standards and protocols related to patient handling, registration, emergency procedures, and safety initiatives. Customer Service Training: Providing ongoing training to enhance customer service skills, including effective communication, conflict resolution, and empathy when dealing with patients and visitors. IT Proficiency: Equipping staff with the necessary digital and technological skills to manage electronic health records, online appointment scheduling, and cashless payment systems. Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person

1. NABH Compliance and Documentation Ensure adherence to NABH standards and guidelines across all departments. Maintain and update all NABH documentation including manuals, policies, SOPs, and registers. Coordinate preparation and review of hospital-wide policies and ensure version control. Conduct regular internal audits and share findings with concerned departments for corrective actions. 2. Quality Indicators Monitoring Track, analyze, and report departmental Quality Indicators (QIs) as per NABH norms. Ensure timely data collection and submission from all clinical and non-clinical departments. Identify trends and deviations in QIs and assist in root cause analysis and implementation of corrective measures. 3. Training & Capacity Building Organize and conduct NABH and quality-related training programs for staff. Ensure training records and competency assessments are maintained as per standard requirements. 4. Internal & External Audits Schedule, conduct, and document internal quality audits. Support during external audits (NABH assessment, surveillance, renewal audits, etc.). Ensure timely closure of non-conformities raised during audits. 5. Incident Reporting & RCA Monitor incident reporting mechanism in the hospital. Facilitate root cause analysis (RCA), documentation, and follow-up of corrective and preventive actions (CAPA). 6. Committee Support Act as coordinator or secretary for various quality-related hospital committees (e.g., Infection Control Committee, Quality Steering Committee, etc.). Prepare and circulate agenda, minutes, and follow-up action items. 7. Patient Safety & Feedback Support patient safety initiatives and promote a culture of safety. Analyze patient feedback, complaints, and satisfaction surveys; ensure actions are taken for improvement. 8. Continuous Quality Improvement (CQI) Identify improvement areas through audits, feedback, and data analysis. Assist in planning and executing CQI projects within departments. 9. Statutory Compliance Ensure hospital is compliant with statutory and regulatory requirements related to quality and patient safety. 10. Data Management and Reporting Maintain records and reports required for NABH and internal purposes. Generate periodic quality reports for senior management review. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹25,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Work Location: In person

1. NABH Compliance and Documentation Ensure adherence to NABH standards and guidelines across all departments. Maintain and update all NABH documentation including manuals, policies, SOPs, and registers. Coordinate preparation and review of hospital-wide policies and ensure version control. Conduct regular internal audits and share findings with concerned departments for corrective actions. 2. Quality Indicators Monitoring Track, analyze, and report departmental Quality Indicators (QIs) as per NABH norms. Ensure timely data collection and submission from all clinical and non-clinical departments. Identify trends and deviations in QIs and assist in root cause analysis and implementation of corrective measures. 3. Training & Capacity Building Organize and conduct NABH and quality-related training programs for staff. Ensure training records and competency assessments are maintained as per standard requirements. 4. Internal & External Audits Schedule, conduct, and document internal quality audits. Support during external audits (NABH assessment, surveillance, renewal audits, etc.). Ensure timely closure of non-conformities raised during audits. 5. Incident Reporting & RCA Monitor incident reporting mechanism in the hospital. Facilitate root cause analysis (RCA), documentation, and follow-up of corrective and preventive actions (CAPA). 6. Committee Support Act as coordinator or secretary for various quality-related hospital committees (e.g., Infection Control Committee, Quality Steering Committee, etc.). Prepare and circulate agenda, minutes, and follow-up action items. 7. Patient Safety & Feedback Support patient safety initiatives and promote a culture of safety. Analyze patient feedback, complaints, and satisfaction surveys; ensure actions are taken for improvement. 8. Continuous Quality Improvement (CQI) Identify improvement areas through audits, feedback, and data analysis. Assist in planning and executing CQI projects within departments. 9. Statutory Compliance Ensure hospital is compliant with statutory and regulatory requirements related to quality and patient safety. 10. Data Management and Reporting Maintain records and reports required for NABH and internal purposes. Generate periodic quality reports for senior management review. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹25,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Work Location: In person

Maintain Files and Records Organize and update patient and administrative records. Clerical Work Handle photocopying, printing, scanning, and filing documents. Assist in Data Entry Enter and update data in hospital systems or registers. Support Front Office Activities Help with patient registration and guiding visitors. Coordinate Between Departments Carry files, reports, or messages to different hospital units. Receive and Dispatch Documents Handle internal and external correspondence (letters, forms, reports). Stationery and Office Supply Management Keep track of office supplies and assist in requisitioning them. General Office Cleanliness and Setup Keep the desk or work area neat and organized. Assist Admin and Medical Staff Provide support as needed for admin and medical teams. Follow Hospital Rules and Confidentiality Maintain confidentiality of patient and hospital data. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Overtime pay Language: Hindi (Preferred) English (Preferred) Work Location: In person

Maintain Files and Records Organize and update patient and administrative records. Clerical Work Handle photocopying, printing, scanning, and filing documents. Assist in Data Entry Enter and update data in hospital systems or registers. Support Front Office Activities Help with patient registration and guiding visitors. Coordinate Between Departments Carry files, reports, or messages to different hospital units. Receive and Dispatch Documents Handle internal and external correspondence (letters, forms, reports). Stationery and Office Supply Management Keep track of office supplies and assist in requisitioning them. General Office Cleanliness and Setup Keep the desk or work area neat and organized. Assist Admin and Medical Staff Provide support as needed for admin and medical teams. Follow Hospital Rules and Confidentiality Maintain confidentiality of patient and hospital data. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Overtime pay Language: Hindi (Preferred) English (Preferred) Work Location: In person