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Ampluskey Consultancy Pvt. Ltd.

6 Job openings at Ampluskey Consultancy Pvt. Ltd.
Technical Support Backend Process (Chat) thane 0 - 1 years INR 3e-05 - 8e-05 Lacs P.A. On-site Full Time

Position: Technical Support Backend Process (Chat) Work Location: Thane (Work From Office Personal System) Joining: Immediate Job Details: Nature of Job: Troubleshooting via chat Rounds: HR Interview AMCAT Test Operations Interview Quality: C3 / B2 Voice Shifts: 24x7 rotational shifts (Strictly following IBU boundaries of Thane) Week Off: 6 working days with 1 rotational weekly off Requirements: Experience: HSC/Graduate with 6 months experience in chat process or any other relevant experience (Salary up to 25,000 in-hand) Graduate freshers (Salary 21,000 in-hand) Immediate joining available. Interested candidates can contact now.

Hiring for GCC Canada/Equifax Mortgage Voice Solutions (GCC/EMS) VOICE PROCESS thane 0 - 1 years INR 1e-05 - 7e-05 Lacs P.A. On-site Full Time

Hiring Alert Voice Process (Canada) | GCC Canada / Equifax Mortgage Solutions (GCC/EMS) Location: Thane (Work from Office) Open Positions: 10 Batch Start Date: Immediate Joining Job Description: We are hiring for the Canada Voice Process for GCC/EMS (Equifax Mortgage Solutions). This is a 24/7 rotational shift role with 2 rotational weekly offs. Requirements: Education: HSC with minimum 6 months experience (on paper) OR Graduate fresher Communication Skills: Good to Excellent (Cluster 1 or 2 level Voice) Shift Timings: 24/7 (rotational shifts) Work Mode: Work from Office Thane Location Criteria: Must fall within Thane IBU boundaries Salary: 25,000 Net Take Home Additional Notes: Hiring through HR-Amcat & Ops Strictly for candidates within Thane IBU region Interested candidates can apply now! Regards, Recruitment Team Thane Location

Hiring for Healthcare Voice Process role thane 0 - 1 years INR 3e-05 - 9e-05 Lacs P.A. On-site Full Time

Hiring for Healthcare Voice Process Location: Thane (On-site) Open Positions: 20 Job Details: Process: US Healthcare Voice Process Work Mode: On-site (Thane office) Shifts: 24/7 rotational shifts Week Offs: 5 working days/week with 2 rotational weekly offs Location Criteria: Candidates must strictly reside within Thane IBU boundaries Eligibility & Requirements: Education: HSC / Graduate Experience: Minimum 6 months in voice-based customer service (mandatory) Communication: Excellent English communication skills Assessment: AMCAT SVAR score of 65+ (Spoken English & Grammar) mandatory before Operations round Quality Level: C2 Selection Process: HR Interview AMCAT Test (must clear SVAR with 65+ score) Operations Interview Salary: Up to 35,000 (in-hand) Interested candidates are requested to apply at the earliest. Regards, Recruitment Team

Hiring for Process Expert International Collections (Voice) noida 1 - 3 years INR 4e-05 - 0.0001 Lacs P.A. On-site Full Time

Hiring for Process Expert International Collections (Voice) Role: Process Expert Vertical: International Collections (Voice) Location: Noida Shift: Fixed US Shift Joining Date: 15th July Cab/Meal: One-side drop + One-time meal Salary Details: 30,000 In-hand 3,000 Attendance Bonus 5,000 Travel Allowance 3,600 PF + Gratuity Total CTC: 42,500 Eligibility: Graduate (Mandatory) Minimum 1 Year of International Voice Process Experience Age: 2130 Years Excellent Communication Skills

Hiring for Voice Customer Support Executive noida 0 - 4 years INR 4e-05 - 0.0001 Lacs P.A. On-site Full Time

Job Title: Voice Customer Support Executive Location: Candor, Noida Job Description: We are looking for enthusiastic and customer-oriented Voice Customer Support Executives to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with their queries, and provide excellent service to ensure customer satisfaction. Key Responsibilities: Handle inbound and outbound customer calls professionally and courteously. Understand customer issues, provide accurate information, and resolve problems efficiently. Maintain a positive attitude towards customers and deliver high-quality support. Follow company guidelines and policies while handling customer interactions. Document customer interactions and update records in the CRM system. Work in rotational shifts as per the schedule. Collaborate with team members and escalate unresolved issues to higher authorities when necessary. Eligibility & Skills: Educational Qualification: UG/Graduate (Freshers and experienced candidates are welcome). Good communication skills in English and/or Hindi. Ability to work in rotational shifts. Customer-focused attitude and problem-solving skills. Basic computer knowledge and familiarity with CRM tools is a plus. Previous experience in voice support or customer service will be an advantage but freshers can also apply. Work Timings & Benefits: 5 days working, rotational shifts. 2 days rotational off. Both side cabs provided for commute. Salary Slab: UG Freshers: 25,000 Graduate Freshers: 28,000 UG/Graduate with 6 months experience: 30,000 More than 1 year experience: 32,000 More than 2 years experience: 34,000 (maximum up to 35,000)

Hiring for General Reservations Voice Process gurugram 1 - 3 years INR 3e-05 - 8e-05 Lacs P.A. On-site Full Time

General Reservations Voice Process Eligibility Criteria: Minimum 8th or 9th-grade quality in B2 select OR Amcat score above 65 Only graduates with at least 1 year of international customer service experience No undergraduate (UG) candidates eligible Job Details: Location: Gurgaon (Office-based) Shift: 5 days rotational shifts with 2 days rotational offs Transportation: Both-side cabs provided Salary: Up to 30,000 in-hand Selection Process: HR Screening Amcat Test (minimum 65 score) Operations Round