2 Ame License Jobs

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5.0 - 7.0 years

0 Lacs

delhi, india

Remote

Job Description: Brief Description: Support the customers for their technical issues onsite or remotely. Meet the customers regularly. Fleet data monitoring. Detailed and complete technical occurrence reporting to AH. Warn/report to AH regarding developing issues at the customer that might attract management attention or pose safety issues. Support AH initiatives in promoting new services and/or developments in the existing ones. Identify risks in Safety / Pay attention to Industry Standard Deviations at customer's site. Key Deliverables: Customer Satisfaction Technical Support On-time, on-quality resolution of customer's technical issues Customer relationship management Key Responsibilities...

Posted 3 months ago

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5.0 - 9.0 years

0 Lacs

delhi

On-site

The role involves providing technical support to customers in India and the South Asia region, addressing simple and complex technical issues in the fleet, including AOG troubleshooting. You will be responsible for conducting on-job training for customers, educating them on Airbus World portal usage and other tools, and ensuring knowledge transfer. Additionally, you will offer technical assistance at customer facilities when requested and maintain strong customer relationships through regular visits. Your key responsibilities include gathering fleet data for AH database, ensuring technical correctness of customer-raised warranties, managing incoming inspections for newly delivered helicopter...

Posted 4 months ago

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