AMDOCS CES Consultant

Key Responsibilities:

• Strong working knowledge in Amdocs CES Billing System particularly Customer Billing Product CBP and its subcomponents
• Solid Billing domain knowledge is a must including
• o Postpaid Billing
• o Prepaid Billing
• o CDR processing and usage flow
• o Rating and Discounting
• o Bill Generation and Invoicing
• o Payments Collections Adjustments and Journaling
• Good understanding of Amdocs CES Billing configuration including product offers rate plans account hierarchies and billing cycles
• Experience with Amdocs billing operational tasks such as billing cycle execution job scheduling and financial transaction processing
• Strong experience in systems design and development in large scale billing environments
• Experience in Service Management within an IT Telco operations setup including incident and problem management
• Exposure to other OSS BSS systems such as Amdocs CRM Ordering Mediation and optionally Prepaid Charging systems e
• g
• OCS is a plus
• Hands on experience with UNIX Linux systems and strong familiarity with SQL Oracle databases and working knowledge of WebLogic Web Servers
• Proficient in incident and service request handling from triage to resolution within agreed SLA timelines
• Comfortable working with cross functional and cross cultural teams especially when delivering services to international telecom operators

Technical Requirements:

• Primary skills Technology CRM Amdocs

Additional Responsibilities:

• Across all Infosys DC locations

Preferred Skills: