Opening of RM Tech Soft || Mumbai Incuspaze Solutions

5.0 - 10.0 years

5 - 15 Lacs

Gurugram

Work from Office

Role & responsibilities Technical Operations : Manage all MEP (Mechanical, Electrical, Plumbing), HVAC, DG, UPS, fire alarm, BMS, and related systems. Ensure preventive and breakdown maintenance of all technical assets across the sites. Monitor and optimize energy and utilities consumption; recommend cost-effective solutions. Ensure 100% uptime of critical systems in compliance with SLAs. Client Relationship Management : Act as the single point of contact for all client-related facility technical concerns. Conduct regular review meetings with clients to address feedback and implement improvements. Ensure tenant satisfaction through proactive communication and issue resolution. Vendor Management : Coordinate and supervise third-party vendors, AMC partners, and OEM technicians. Ensure SLAs and KPIs are met by vendors and service providers. Validate and approve vendor invoices based on service completion and documentation. Compliance & Safety : Ensure compliance with statutory requirements related to electrical safety, fire safety, water testing, DG emissions, etc. Conduct safety audits, fire drills, and risk assessments as per company policies. Ensure that safety protocols and SOPs are strictly followed by all site personnel. Reporting & Documentation : Maintain daily/weekly/monthly reports on maintenance, consumption, incidents, and vendor performance. Prepare MIS reports and present data to the senior management as required. Maintain updated documentation of all equipment, warranties, AMC records, etc. Preferred candidate profile Key Skills & Competencies : Strong knowledge of building engineering systems (MEP, HVAC, Fire, Electrical). Excellent interpersonal and communication skills. Client-focused attitude with the ability to handle escalations professionally. Strong analytical and problem-solving capabilities. Proficient in MS Office, Excel, and facility management software (e.g., CMMS, CAFM).

Posted 1 day ago

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