Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
Chennai, Tamil Nadu, India
None Not disclosed
On-site
Full Time
Description Direct sales - sales associate with 3+ years experience on e commerce platform Basic Qualifications 1+ years of sales experience Bachelor's degree Preferred Qualifications 2+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Tamil Nadu Job ID: A2975671
Ludhiana, Punjab, India
None Not disclosed
On-site
Full Time
Description JD for Team Lead: At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Summary Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables Daily Management of shift from Learning perspective: Direct IB and OB functions Understand SJIs and follow SOP. Monitoring and mentoring of associates on productivity, quality and safety. Monitor PS queues, and raise Andon in case of any issues Conduct a 4M and 5S audit for the respective work stations on a daily basis Basic Qualifications Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred Qualifications 1+ years of manufacturing or customer-facing environment experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Punjab - D35 Job ID: A3012945
Chennai, Tamil Nadu, India
None Not disclosed
On-site
Full Time
Description Amazon is looking for a smart, and driven Instock Manager to support US Vendor Success Program (VSP). The Instock Manager will be responsible for driving inventory decisions and key supply chain initiatives for VSP's fast-growing business. He or she will be responsible for developing and executing best practices in managing inventory to maximize sales, margin, and inventory turns. He or she will have responsibility for ensuring all inventory systems and processes are meeting the needs of the business and implementing controls around these processes. Key areas of focus include driving improvement in inventory availability, increasing inventory efficiency and improving product sourcing decisions. The Instock manager will also drive supply chain program adoption and new programs. A successful candidate possesses superb business judgment, instock or operations management experience, skills in working cross functionally, and a track record of delivering results through others. He or she will excel in having analytical capabilities, including experience generating and managing forecasts, reports, and analyses. The position requires an individual who can work autonomously in a demanding and often ambiguous environment, with attention to detail and effective prioritization. This position will report to the Head of US VSP. Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST Key job responsibilities Generate adoption of new instock program with the vendors. Bring new supply programs to scale the business. Manage relationships with vendors to ensure a reliable and operationally effective flow of goods Deliver reports, project updates, and handling escalations Forecast and manage efficient inbound and outbound inventory flows and health, including forecasting, purchasing, and managing down unproductive inventory Measure and improve vendor lead times, reduce operational defects, and improve systems to streamline operations between vendors and Amazon. Drive root cause analysis/reporting on operational issues, develop action plans and project manage improvements Work with internal teams to help drive tools and process improvements that affect purchasing and vendor management workflow, with emphasis on automating tasks that are currently performed manually A day in the life Instock Manager Will Focus On Improving Metrics Such As Out Of Stock And Unhealthy Inventory Rate. To Achieve That, The Instock Manager Provides reports and data to Vendor Managers and Brand specialists, managing inventory risks. Benchmarks other Amazon marketplaces to drive new programs that improve operational efficiency. Solves operational issues. Escalates issues and works with cross functional teams Basic Qualifications 4+ years of with Excel experience 5+ years of supply chain, inventory management or project management experience Bachelor's degree Preferred Qualifications Knowledge of the principles of statistical inventory control Experience working with complex data sets Experience with SQL Bachelor’s degree in Business, Retail Planning, Information Systems Management or relevant field of study Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2917600
Chennai, Tamil Nadu, India
None Not disclosed
On-site
Full Time
Description Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. Key job responsibilities Execute test cases prepared for testing Software builds on the Kindle platform and Kindle software products. Perform test case execution and report bugs accurately Understand testing procedures and guidelines for new builds / releases. Perform regression and repetitive testing exercises to qualify builds without compromising on quality Use software tools for data capture on a daily basis Be comfortable with capturing results, communicating and escalating failures and providing individual status reports A day in the life Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. About The Team Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. Basic Qualifications Knowledge of QA methodology and tools Knowledge of QA methodology and tools - - Graduate, preferably in a quantitative field of study with relevant exp of 0- 1 years· Familiarity using computer and software Experience using any gadgets or devices Good communication skills, detailed oriented and be a team player Capability to follow defined processes and adhere to policies Preferred Qualifications Understanding about software testing Ability to complete assigned tasks accurately and promptly Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 12 SEZ Job ID: A3012783
Chennai, Tamil Nadu, India
None Not disclosed
On-site
Full Time
Description Amazon strives to be the world’s most customer centric company. To continue to delight and exceed our customer's expectations, at Amazon, we take the quality of the catalog data that drives this selection very seriously. That's where you can help. Our vision is to “enable our Customers shop the right size and fit, every single time”. We delight customers when we understand their size and fit needs and return an experience that turns their moment of hesitation to an informed, high confidence buying decision. As a Program Manager for Size and Fit, you will work with cross functional teams to solve the customer problem of size and fit globally. You will get opportunity to improve the size and fit display across Amazon catalog worldwide by driving standardization and expanding size and fit strategies globally. Your success will improve customer experience, while simultaneously getting exposure to innovative/scalable solutions. You will coordinate with multiple stakeholders (product, tech, category etc.) to improve the Customer Experience and efficiency, leveraging tech products and manual workforce. You will partner with senior leaders and stakeholders across category teams to identify the size and fit experience gaps, surface findings, and influence the changes needed to fix them long-term. You will perform frequent documentation and writing tasks to effectively communicate complicated problems, strategies, and results to senior-leaders. Key job responsibilities Responsible for end-to-end business strategy, customer experience & offering Track and report program effectiveness metrics to stakeholders, as well as continually monitor, analyze and tune messaging to maximize impact Build strategic relationships with stakeholders to drive policy change or improvements that ensure the best customer experience Define the clear requirement of specific business use cases for the product manager Own Org Planning and OP contributions for the program Identify, assess, track and mitigate issues and customer risks at multiple levels Responsible for communication/contribution to Leadership (Flash updates/WBR/QBR/LT Deep dives) A day in the life The successful candidate will have good project management skill with the ability to conduct in-depth analyses, think big and identify game-changing opportunities. In addition, you will be expected to deliver solutions and programs that are technology based, highly scalable, secure, and flexible - all while maintaining customer and business partner focus. You will work with internal and external stakeholders to identify, define, and specify solutions meeting our customers’ and vendors’ needs. The individual would have targets on process standardization, automation and business metrics. Would engage with the business and support/service teams and build customer confidence through quality delivery, robust processes and sound reporting metrics. The individual would be responsible and be a point of escalation for the delivery by the teams working with him/her About The Team Size & Fit team within the Retail Business Services (RBS) group identify catalog issues impacting CX at scale, and set up mechanisms to fix them. Our solutions ensure information in Amazon's catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time. Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ - K20 Job ID: A2923660
Chennai, Tamil Nadu, India
None Not disclosed
On-site
Full Time
Description The Alexa Communications team’s mission is to bring people closer together by enabling customers to use their Alexa-powered devices for convenient, natural, and expressive conversations with family and friends. It's still day 1 for our team and we want you to help us shape the future of voice-enabled technologies by raising the bar for operational performance and support across our organization. Are you someone who's comfortable wearing many hats? Do you obsess about data, metrics, and scalability? Do you enjoy leveraging technology to automate daily operational activities? If so, we're looking for you! As a member of the Alexa Comms support team, you will act as a subject matter expert in systems availability, monitoring, and performance optimization. You will work directly with our development teams to identify and resolve primary causes of service impacting issues and implement mitigation to common failure scenarios. You will become intimate with the architecture of our systems, support software rollouts, build internal tools, and exemplify operational excellence. This is a great opportunity to learn about upcoming LLM technologies. You will be a major contributor in providing a better customer experience to millions of users worldwide. As a Support Engineer, Your Key Responsibilities Will Include Apply advanced troubleshooting/debugging techniques to root cause incoming tickets. Drive projects that improve support-related processes and automated incident resolution. Develop internal tools, primarily in Ruby or Java. Analyze service architecture, metrics/thresholds, and make recommendations to maximize system performance. Support software and security campaign Mentor junior engineers and drive operational excellence initiatives across the Alexa organization. Balance support/ops requests with software development or systems engineering work while still having fun. Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Preferred Qualifications 2+ years of technical support experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ Job ID: A2936036
Chennai, Tamil Nadu, India
None Not disclosed
On-site
Full Time
Description Amazon is looking for exceptional, motivated software engineers to work in the Kindle Reader organization. As a Software Engineer you will take an exciting and challenging role on a team that is innovating on the Reading experience on Kindle mobile devices and services for millions of Amazon customers. You will work with world-class engineers, business leaders, and other talented engineering teams while you design, architect, and code for Kindle Reader iOS, Android app and E-Reader software. You will join a team that is developing a platform on which many other Amazon partner teams innovate their reader experiences. As a software engineer, you will think big and drive architecture decisions Kindle Library, cross OS development, app UX experience and service integrations to deliver awesome reader experience. We are looking for a passionate, hard-working, and talented software engineer who has experience building mission critical, high volume applications that customers love. By submitting your application here, you can apply once to be considered for multiple Software Engineer openings across various Amazon teams. If you are successful in passing through the initial application review and assessment, you will be asked to submit your career and personal preferences so that our dedicated recruiters can match you to the right role based on these preferences. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner About The Team As a engineer you will have opportunity to work with: The foundational tech stack for syncing and storing structured annotations (i.e. text sticky notes, highlights, bookmarks). Sync CX features such as MRPR (most recent page read CX) and FPR (furthest page read). The core sync architecture driving our vision to be a federated, scalable, “plug and play” sync service for any Kindle and Books feature requiring sync. Notetaking Sync: The effective back-end for handwritten notetaking (via Kindle Scribe), this team supports handwritten note sync and storage, data integrity, privacy/security for notetaking, and architectural improvements. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ Job ID: A3013341
Chennai, Tamil Nadu, India
None Not disclosed
On-site
Full Time
Description Digital and Emerging Markets Payments team is responsible for launching new payment experiences for digital businesses WW and retail business in emerging markets. We are a growing team adding new charters relevant to payment related customer experience for our customers in emerging markets. As part of this growth, we are hiring a Software Development Engineer II to contribute to the implementation of new payment methods and services to support international business regulations. In this position, you will contribute to the success of an international team that manages complex workflows, collaborates with internal and external partners, implements scalable large scale solutions, uses all the flavors of the JVM (Kotlin, Scala, Java), and leverage NAWS components to delight customers in Emerging Marketplaces. Key job responsibilities Key job responsibilities Solve complex architecture and business problems. Innovate to solve unique problems in simple yet elegant way. Solutions are extensible. Own the architecture of several components of the consumer payments tech stack Continuously working on improving the current limitations and compatibilities between subsystems, and on the development of major routines and utilities. Designing and building features with a strong mindset towards performances. Preparation of technical requirements and software design specifications. Instilling best practices for software development and documentation, making sure designs meet requirements, and delivering high quality software on tight schedules Take ownership for ensuring sanity of architecture, operational excellence and quality and insisting on highest standards while working with other software teams. Own the delivery of an integral piece of a system or application. Write high quality code that is modular, functional and testable; - Establish the best coding practices Communicate, collaborate and work effectively in a global environment unafraid to think out-of-the-box Assist directly and indirectly in the continual hiring and development of technical talent Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience Experience programming with at least one software programming language Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu - A83 Job ID: A3014012
Chennai, Tamil Nadu, India
None Not disclosed
On-site
Full Time
Description Digital and Emerging Markets Payments team is responsible for launching new payment experiences for digital businesses WW and retail business in emerging markets. We are a growing team adding new charters relevant to payment related customer experience for our customers in emerging markets. As part of this growth, we are hiring a Software Development Engineer II to contribute to the implementation of new payment methods and services to support international business regulations. In this position, you will contribute to the success of an international team that manages complex workflows, collaborates with internal and external partners, implements scalable large scale solutions, uses all the flavors of the JVM (Kotlin, Scala, Java), and leverage NAWS components to delight customers in Emerging Marketplaces. Key job responsibilities Key job responsibilities Solve complex architecture and business problems. Innovate to solve unique problems in simple yet elegant way. Solutions are extensible. Own the architecture of several components of the consumer payments tech stack Continuously working on improving the current limitations and compatibilities between subsystems, and on the development of major routines and utilities. Designing and building features with a strong mindset towards performances. Preparation of technical requirements and software design specifications. Instilling best practices for software development and documentation, making sure designs meet requirements, and delivering high quality software on tight schedules Take ownership for ensuring sanity of architecture, operational excellence and quality and insisting on highest standards while working with other software teams. Own the delivery of an integral piece of a system or application. Write high quality code that is modular, functional and testable; - Establish the best coding practices Communicate, collaborate and work effectively in a global environment unafraid to think out-of-the-box Assist directly and indirectly in the continual hiring and development of technical talent Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience Experience programming with at least one software programming language Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu - A83 Job ID: A3014013
Chennai, Tamil Nadu, India
None Not disclosed
On-site
Full Time
Description eero is seeking a WiFi Test Engineer to join our dynamic team and contribute to our testing efforts to ensure the smooth functioning of our platform. As a WiFi Test Engineer, you will play a crucial role in building test cases, validating software releases, and ensuring an exceptional connectivity experience for customers. You will collaborate closely with development teams to identify and troubleshoot issues, ultimately enhancing the quality and reliability of our products. As part of eero's mission to reinvent WiFi, you'll be making a difference in the fabric of the modern home. Key job responsibilities Develop test plans for eero's whole home WiFi products Define, implement WiFi test cases and support automation Develop ad hoc tests to support engineering debug Drive decisions about testing improvements Drive projects from start to finish and guide team members Interface with software, TPM, vendors and management teams Execute WiFi test plans Report test results and plan status Review specs for FCC/ETSI regulatory compliance tests such as DFS, Adaptivity, CBP Write detailed bug reports for engineering team Support distributed development and QA teams A day in the life The WiFi testing team is a lean team working on multiple aspects of the WiFi stack from integration, mac layer functionality, routing & networking to host layer application level validation to improve the user experience of our mesh solutions. You will be working in a fast paced environment and directly interacting with cross-functional teams and different stakeholders to drive decisions about the product. About The Team The WiFi team in eero provides the most secure, fast, reliable and complete WiFi router system to our customers. We innovate on behalf of our customers. The team members are working closely to provide the best customer experience. WiFi team owns from design & development to quality assurance with dedicated WiFi labs. Basic Qualifications 3+ years of quality assurance engineering experience 3+ Experience in manual testing 3+ years of experience in maintaining & scaling up WiFi test labs 3+ years of experience 802.11(ac/ax/be), Ethernet, Networking (DHCP, DNS, ARP, ICMP) 3+ years of experience on installations of OS (linux/mac/windows) 2+ years of experience with RF equipment and tools 1+ year of experience with Python or Shell scripting Preferred Qualifications Experience with embedded firmware testing Good understanding of 802.11 physical layer functionality Having led projects end-to-end from bring-up to production Bachelor's degree or equivalent in Computer Science, Computer or Software Engineering, Electrical Engineering or related field Previous experience as WiFi lab bring up around performance, DFS areas, debugging and troubleshooting skills Thrive in a fluid fast paced environment, comfortable with ambiguity and can shift gears quickly Experience with build systems and REST API development (Not mandatory) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu Job ID: A3013344
Chennai, Tamil Nadu, India
None Not disclosed
On-site
Full Time
Description The Regulatory Intelligence, Safety and Compliance (RISC) team's charter is to protect Amazon customers from products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. In this role, you will be part of our escalation team, solving cross-functional high-visibility issues impacting our customers and business. You will coordinate across multiple verticals to not only mitigate immediate risks, but also to identify and drive systemic improvements to scale our impact. This role combines fast-paced action with in-depth analysis and opportunities to think big. Key job responsibilities Manage end-to-end escalation lifecycle including intake, deep dive, issue resolution, root cause analysis, identification and implementation of preventative actions, and summarizing outcomes. Coordinate various stakeholder groups (such as Legal, Tech, Ops, etc) involved in escalations to deep dive, drive alignment, and implement solutions. Build and improve escalation management mechanisms. Analyze data to identify trends and actionable learnings across escalations in order to define and implement systemic program and technical solutions. Summarize findings and present write-ups to senior leadership. About The Team Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Basic Qualifications Bachelor’s degree or equivalent experience 2+ years experience in program management, incident/escalation management, or risk management Experience completing root cause analysis Experience writing for leadership audience English language comprehension, verbal and written skills Preferred Qualifications Experience developing new programs and mechanisms Experience working with legal and technical stakeholders Experience presenting findings and recommendations to senior leadership Experience managing multiple projects simultaneously, including short term and long term deliverables Experience coordinating actions across multiple teams with competing priorities Experience analyzing data to identify trends Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2990017
Chennai, Tamil Nadu, India
None Not disclosed
On-site
Full Time
Description Amazon Kindle has changed the way books are published, sold, and read across the globe. Independent authors are now able to publish and sell direct to readers through Kindle and print-on-demand offerings, enabling them to reach audiences never before available. Kindle readers are able to download any book in any language in sixty seconds. Come be a part of changing the way the world reads. Amazon is looking for a talented and enthusiastic Software Development Manager (SDM) to join the Kindle Content business. The Kindle Conversion team works on revolutionizing next generation of reading possibilities for millions of customers and thinks ahead in the space to bring more stronger foundations to delight our growing customers of different personas. We work on enriching all incoming books and personal documents for best in class reading and writing experience in Kindle. We are responsible for building ideas from inception to delivery and own the Kindle Content experience foundational tech stacks which brings positive impact to our Customers, Publishers and Authors. We also work across the diverse Kindle Technologies across teams to deliver the delighting experience for our customers on time and raise the bar on engineering excellence on building content experiences at low cost. The Software Development Manager of this team will be responsible for managing the team’s roadmap, creating innovating culture to bring ideas to delight our customers, working with product managers in shaping the ideas to a fine product features, working with diverse stakeholders to deliver the right things at the right time, reviewing design/architectures, guiding team with right technical choices and hiring & creating right opportunities to grow the team. The team’s software is backed by Java, C/C++, Internal services, workflows and 3P libraries. The ideal candidate will have a background in computer science, have an affinity to being a leader, have experience running software teams with Agile methodologies, and experience owning a product roadmap for shipping software. Basic Qualifications 7+ years of engineering experience 3+ years of engineering team management experience 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams Preferred Qualifications Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ Job ID: A3013930
Chennai, Tamil Nadu, India
None Not disclosed
On-site
Full Time
Description Do you want to use your expertise in translating innovative science into impactful products to develop a new business line in International emerging stores. If you do, International Emerging Stores Payments team would love to talk to you about how to make that a reality. As an applied scientist on our team, you will work with business leaders, scientists, and engineers to translate business and functional requirements into concrete deliverables and define the execution roadmap. You will partner with scientists, and engineers on the design, development, testing, and deployment of scalable ML models. This is a unique, high visibility opportunity for someone who wants to have impact, dive deep into large-scale solutions, enable measurable actions on the employee experience, and work closely with scientists and economists. This role combines science leadership and technical strength. Key job responsibilities As an Applied Scientist, ML Applications, you will: Lead applied scientists to deliver machine-learning and AI solutions to production. Design, develop, and evaluate innovative machine learning solutions to solve diverse challenges and opportunities for Amazon customers Advance the team's engineering craftsmanship and drive continued scientific innovation as a thought leader and practitioner. Partner with the engineering team to deploy your models in production. Partner with scientists from across ML teams within India Consumer Payments to solve complex problems. Work directly with Amazonians from across the company to understand their business problems and help define and implement scalable ML solutions to solve them. Mentor and develop junior scientists and developers. Basic Qualifications 3+ years of building models for business application experience PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience Experience in patents or publications at top-tier peer-reviewed conferences or journals Experience programming in Java, C++, Python or related language Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing Preferred Qualifications Experience building machine learning models or developing algorithms for business application Experience in professional software development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ Job ID: A2994514
Chennai
INR 1.25 - 2.75 Lacs P.A.
Work from Office
Full Time
Device Associates at Amazon work on Manual Testing for the cutting edge applications and products at the user level. They are pure Black Box Testers. They should be able to understand the functionality and execute the test cases accurately and deliver on the committed deadlines. They should be able to accurately report the results with proper reporting. Basic qualifications BE, B Tech, BS in Computer Science, Master of computer Applications (MCA), MSc Information Technology (IT). Good familiarity with the Windows desktop environment and use of Word, Excel, IE, Firefox etc. are required. Minimal relevant QA experience. Strong knowledge of QA methodology. Ability to understand technical specifications. Fresher or Candidates with 1 or 2 years of QA experience. If you are interested kindly share your profile to ilakiya@amazon.com
Bengaluru
INR 1.25 - 2.75 Lacs P.A.
Work from Office
Full Time
Amazon is looking for an Investigation Associate that has a background in transportation, risk management and data driven problem resolution skills. In this role the Investigation Associate will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term, systemic solutions for a world-class customer experience. In this role, the Investigation Associate will be responsible for a wide range of duties related to identity verification. Basic qualifications 6 months to 1 year of experience -Speak, write, and read fluently ( English ) -Experience with Microsoft Office products and applications -Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. Preferred qualifications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process. If you are interested kindly share your profile to ilakiya@amazon.com
Bengaluru
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
This role is will own the complete end-to-end program from conceptualization, to business model development, launch, sustenance and growth of enabling *newcustomer services through the Last Mile network. --Who we are looking for This role is for a candidate who is a builder who can take a new initiative from 0 to 1 : conceptualization, pilots, launch, and then taking it from 1 to 100 by stabilizing, creating systems, mechanisms for the program to continue functioning and growing. The successful candidate will be the winning combination of a strong stakeholder manager, with understanding of working with a geographically diverse and vast team from external store and delivery partners at one end of the spectrum to business stakeholders on the other, an analyst adept at modelling and building business cases and a sharp process expert who can build efficient scalable processes. In short, program-cum-process-manager-cum analyst, who would not love to be in the spotlight, rather BE the spotlight! 3+ years of team management experience 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of delivering cross functional projects experience Experience defining program requirements and using data and metrics to determine improvements Experience implementing repeatable processes and driving automation or standardization Experience in data mining, data management, reporting, and SQL queries
Bengaluru
INR 5.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Handle various types of cases related to catalog and vendor complaints Provide required inputs to stakeholders to manage vendor feedback Co-ordinate with sellers/vendors & internal teams for Catalog creation, product imaging and all catalog related activities Review Amazon catalog for content quality based on per-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience Document processes & regularly update existing SOPs Review & suggest SOP changes required if any to the team basis input from Category managers Handle various sets of daily, weekly and monthly business reports Onboard new processes if required as per the business needs I. Skills Excellent written and oral communication skills (English) MS Excel proficiency ability to mine voluminous data for specific detail Strong analytical skills Strong interpersonal skills Excellent listening skills Excellent data accuracy skills, eye for detail, and commitment to meet deadlines II. Critical Qualities / Characteristics Pace of implementation and consistency in performance Willingness to take initiatives and additional responsibilities Willingness to travel Commitment and completion factor Peer respect establish and maintain cooperative working relationships Creative and analytical problem solvers with passion for operational excellence Identify areas of possible process improvements III. Ability to Multi task in a fast paced environment Operate in the system with speed and accuracy necessary to meet Amazon standards Handle stressful situations, maintain composure, and communicate clearly with both internal and external stakeholders Flexible to work in shifts (including weekends) basis the business requirements and to make calls IV. Operations Interact with vendors/stakeholders for process setup/clearing blockers in process Flag possible escalation, dive deep to recommend and implement corrective actions Flag any updates received from stakeholders on process to Team Lead/Manager Be part of stakeholders calls to raise challenges, lead, and document conference discussions Audit tasks assigned to junior associates and report quality metrics Train new staff and give feedback to the training team/manager Understand the processes across teams & work towards improving the same along with process experts Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Automation & program management skills
Bengaluru
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
PAEs mission is to build the most trusted, intuitive, and accessible payment experience on earth. We enable new and existing shoppers anywhere in the world to pay, on and off Amazon, using their preferred payment method that works in the ways in which they are accustomed. We delight our non-shopping customers such as Sellers, developers, and internal Amazon businesses with seamless, supported experiences. We provide technology solutions that are portable and expandable across businesses, services, and points of customer interaction. We are the stewards of Amazon s cash register, delivering top line growth through improved conversion, and free cash flow through lower direct costs and reducing operational overhead. We build systems that provide various payments features and process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, with support for Payment methods choice, pay using installments, pay with reward points, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works. If you are excited about the opportunity to learn and work on large scale distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities at the Bangalore center. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce product and services platform. Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing tools, automation and monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (JAVA and Ruby with Rails), updating, tracking and resolving technical challenges and improving operational excellence and readiness of the systems. Some of the key job functions Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, primarily in Ruby, Rails, Java, Python, or shell scripts,AWS, web technologies projects. Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more Digital products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set 4+ years of non-internship professional software development experience 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience 5+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience Knowledge of systems engineering fundamentals (networking, storage, operating systems) Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby Experience working in an Agile environment using the Scrum methodology
Mumbai
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
Were seeking an experienced Design Operations Manager to join Amazon Musics growing team in India. This role will be responsible for driving operational excellence, managing day-to-day operations, and implementing Ops specific India strategic initiatives to support Amazon Musics expansion in the region. Lead and optimize operational processes for Amazon Music services in India Coordinate with cross-functional teams to scale efficiencies that lead to high creative bar Develop and track key performance metrics (KPIs) to ensure operational efficiency Drive continuous improvement initiatives and process optimization Create and maintain standard operating procedures (SOPs) Collaborate with global teams to implement best practices and standardize processes Help manage escalations within your team Partner with Product and Engineering teams to optimize design delivery Required Qualifications: Bachelors degree in Design, Business, Engineering, or related field 3+ years of experience in operations management, preferably in technology or digital services Strong analytical and problem-solving skills Excellent project management capabilities Proven track record of process improvement and optimization Strong communication skills in English Experience with data analysis and reporting tools Preferred Qualifications: Experience in music streaming or digital entertainment industry Knowledge of Indian music market Experience with Agile methodologies Proficiency in regional languages
Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru
INR 5.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Are you eager to make a huge impact to a program, which will help Amazon s Sellers growAre you ready to setup the best-in-class Sellers operations, define processes to drive Sellers satisfaction and work with internal teams to improve their business with Amazon Amazon s Retail Business Services (RBS) team is looking for a dynamic and talented candidate to achieve business/operations goals for our Sellers. You will be responsible for root causing data quality issues, researching Sellers chargeback escalations, identifying selection gaps and help expanding selection from the Sellers, and develop business relationship with Sellers in the end. This position offers an introduction to our online retail business and a broad training ground for future success. You should be a effective listener, communicator & problem-solver, and able to balance the needs and requirements of both Amazon.com and strategic Sellers. You must be able to effectively drive operational metrics and exceed ambitious business goals by engaging with internal business and operations partners. Minimum 1 year of experience in managing small/medium scale projects independently. Proven skill in identifying and fixing process gaps, improvement opportunities and use of small scale automation, technology to increase productivity or drive process simplification Experience in providing support for data collection, preparing reports, exercising push back & realignment of expectations with multiple stakeholders Work with the Sellers/internal teams to improve selection, identify and fix catalog defects, analyze profitability metrics and help their business grow Implement and track metrics for recording the success and quality of their products Willingness to work in flexible shifts (including Night Shifts), weekends and Indian holidays. A day in the life Partnering with internal teams to manage seller relationship by championing the seller s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the sellers. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the sellers and Amazon. Work with internal Amazon teams & the seller to improve operational aspects of their business to providing a great consumer experience. Conduct deep analysis on the issues for the sellers and develop recommendations and action plans based on data to improve seller experience Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Ability to drive process or procedure improvements
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