Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon seeks a self motivated Financial Analyst to partner with India and Emerging Countries' Network Operations Center (NOC/ APEX) and Transportation Technology teams and the Sub Same Day business teams. The key responsibility would be to help the business in planning and decision making through analysis and business insights. The Financial Analyst position is based in Bangalore. Key job responsibilities The Finance Analyst will be a finance partner to the relevant business teams. Following are the key responsibilities: Controllership on headcount and costs with focus to achieve internal targets and efficiencies YoY Drive the headcount and cost planning process for the business Own the month close activities and accurate reporting of results Drive financial reviews with the leadership Drive analysis to identify ROI from investments and help in prioritization of projects Identify efficiency opportunities in the programs’ based on input metrics A day in the life The Finance Analyst will be a finance partner to the relevant business teams. This includes, among other things, ownership for headcount management, financial metrics, reporting, planning and analysis. The Finance Analyst will be responsible for Controllership, stakeholder management, business partnering and ability to balance priorities independently without compromising timelines or quality of work. Basic Qualifications 3+ years of tax, finance or a related analytical field experience 4+ years of Accounts Receivable or Account Payable experience 4+ years of applying key financial performance indicators (KPIs) to analyses experience 4+ years of creating process improvements with automation and analysis experience 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience Six Sigma Black Belt Experience with advanced use of SQL for data mining and business intelligence Experience as a lean sensei, or experience working as a Quality Assurance Engineer MBA or CA Preferred Qualifications 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience Knowledge of Tableau Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3012680
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description At Amazon, we strive to be the most innovative and customer centric company on the planet. Come work with us to develop innovative products, tools and research driven solutions in a fast-paced environment by collaborating with smart and passionate leaders, program managers and software developers. This role is based out of our Bangalore corporate office and is for an passionate, dynamic, analytical, innovative, hands-on, and customer-centric Business analyst. Key job responsibilities This role primarily focuses on deep-dives, creating dashboards for the business, working with different teams to develop and track metrics and bridges. Design, develop and maintain scalable, automated, user-friendly systems, reports, dashboards, etc. that will support our analytical and business needs In-depth research of drivers of the Localization business Analyze key metrics to uncover trends and root causes of issues Suggest and build new metrics and analysis that enable better perspective on business Capture the right metrics to influence stakeholders and measure success Develop domain expertise and apply to operational problems to find solution Work across teams with different stakeholders to prioritize and deliver data and reporting Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation Basic Qualifications Experience defining requirements and using data and metrics to draw business insights Experience with SQL or ETL Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages Analytical skills – has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusion relevant to the business problem. Preferred Qualifications Experience with data visualization using Tableau or similar tools Experienced in Python Exposure to ETL and AWS like Redshift, S3 etc. Expert-level proficiency in writing complex, highly-optimized SQL queries across large data sets Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A3012820
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Amazon Business Biz Operations (ABBO) is part of WW PSME/ Self-Service Registration (SSR). Our operations span across India (HYD/BLR), Costa Rica (SJO), and Japan (CTS). We collaborate seamlessly with cross-functional teams, constantly exploring new avenues to expand our scope and delivering innovative solutions that provide greater value to the business and customers. Team supports WW AB Marketplaces 24/7 on operational tasks encompassing manual verification, risk & abuse management and assists WW AB teams on tasks that require human intervention. Primarily, team verifies legitimacy of potential customers to onboard business/corporate customers at Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. In order to protect platform from abusive actors, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. Team seamlessly develop mechanisms to reduce the impact of abuse. Alongside, we assist WW AB team on manual tasks in order to reduce cost to serve while improving efficiency and maintaining the highest quality standards. If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the ‘ABBO’ platform. We are inviting applications for the Investigation Specialist (German Language Support) position, where you will interact with German -speaking customers and internal ABV operations to meet business requirements. The ideal candidate should demonstrate excellent decision-making abilities, strong verbal and written communication skills in German, and analytical problem-solving capabilities. Basic Qualifications Graduate in any discipline is required. Proficiency in German language (written and spoken) – Minimum requirement: Graduate/Advance Diploma/ B2+ Certification in German Ability to call customer in German language with fluency and accuracy Excellent interactive skills, with the ability to write & communicate complex issues appropriately and evidently to both internal and external stakeholders. Proactive, self-disciplined, quick-learning, diligent and detail oriented. Effectively prioritizes work time to ensure quality and fulfills department standards for time spent Preferred Qualifications Willingness to take initiatives & responsibilities to reduce customer efforts. Strong verbal and written communication skills in German for investigative and operational matters. Creative and analytical problem solvers with a passion for operational excellence. Experience with Microsoft Office, including Outlook, Word, and Excel. Ability to engage with internal/external customers in German language confidently. Experience in customer call using German language Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2995303
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description We are seeking an experienced professional to join Registration and Compliance Executive Escalations Support Team. Manager, Risk Managers (RMM) will lead team which will be responsible for close looping the Executive Escalations (EEs) through a structured Write-up (WU) process, for Director + stakeholders. They are expected to navigate between risk, program and product management seamlessly and work with Registration, Compliance and Regulatory program teams for investigation, RC/PA finalization and seeking directors and higher approval and alignment. Key job responsibilities The role requires maintaining comprehensive industry expertise to guide leadership on emerging trends and their operational impact, while driving continuous improvement through competitive benchmarking and seller feedback analysis. The position involves making strategic risk mitigation recommendations, challenging established norms when necessary, and developing detailed action plans with measurable outcomes. The RMM builds and mentors high-performing teams, actively participating in recruitment and talent development while fostering a culture aligned with leadership principles. Operating with significant autonomy, they navigate complex, ambiguous scenarios and deploy frameworks to ensure consistent executive escalation processes. A crucial aspect of the role is empowering teams to make independent decisions while maintaining unbiased investigations and high standards. The RMM engages directly with senior management and director-level stakeholders across Registration, Compliance, and Regulatory programs, seamlessly coordinating between risk, program, product, and operations management. They are responsible for aligning senior stakeholders on executive escalation strategies to consistently meet SLAs, particularly during disagreements, while developing comprehensive strategies for team growth and development. Success in this role requires exceptional stakeholder management, strategic thinking, and the ability to balance risk mitigation with operational efficiency. About The Team The Selling Partner Trust & Integrity organization balances effective fraud prevention with enabling legitimate business growth on Amazon's global marketplace. Within this framework, the Registration and Compliance Escalations Support (RCES) team handles high-priority escalations from executive, legal, PR, and regulatory channels. Working across verification, compliance, and regulatory programs, RCES collaborates with product, tech, and operations teams to resolve complex issues. Through Root Cause Analysis and Close Loop Mechanism programs, the team not only addresses immediate concerns but also implements scalable solutions to prevent future occurrences and enhance overall seller experience. Basic Qualifications Experience defining program requirements and using data and metrics to determine improvements 5+ years of experience delivering cross functional projects 5+ years of experience in program or project management 5+ years of experience working cross functionally with tech and non-tech teams Bachelor’s degree required. 5+ years of relevant experience in Project Management. 5+ years managing global stakeholders in cross-functional projects. Exceptional written, verbal, and interpersonal communication skills; proven ability to guide cross-functional teams through influence versus direct management. Ability to deal with ambiguity in a fast-paced environment where not all processes and procedures are clearly defined. Agility to change directions quickly as needed. Ability to diagnose problems, identify root causes, and develop and drive appropriate solutions. Positive, proactive and always able to exercise great judgment. Strong business and HR acumen, including strong problem solving skills, critical thinking, and self-initiative. Ability to operate simultaneously and effectively in both tactical and strategic mode. Preferred Qualifications Experience with Seller Registration, compliance and regulatory programs Certified Project/Program Management credentials. Experience leading global program initiatives and/or process improvement efforts. Strong analytical and quantitative skills; strong bias towards data-based decision making and strength with financial and operational analysis. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A2955567
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Working in a dynamic environment, your responsibilities will include helping merchants resolve their issues with Amazon Pay, monitor their success rates, support their go-live , review SOPs on a regular basis and take necessary actions. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for achieving business objectives. This role provides opportunities to work directly with external merchants, develop SOPs, and work with multiple internal stakeholders in an ever-changing business climate. Key job responsibilities The role is for 12 months contract (FTC). Work as a Technical Account Manager for all Amazon Pay merchant partners – quickly driving their issues to closure and providing excellent communication and collaboration with them and the other support members. Work with a team of Solution Architects to provide first level support. Track, file new bugs and reproduce merchant issues. Take ownership and drive merchant issues from inception to resolution. Document merchant interactions and maintain documentation to share knowledge with team members to better enhance our knowledge base. Bring independent analysis, communication and problem-solving to merchant escalations. Collaborate with the Engineering, Product Management, and Technical Support teams to drive solution for merchant issues. Basic Qualifications Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering or related field. 4+ years of experience in a technical, digital operations, or systems support role. Experience working directly with customers. Experience in troubleshooting and debugging technical systems. Excellent written and verbal communication skills. Able to explain highly technical issues to a non-technical audience. Collaborate and own. Take ownership and work towards a resolution. Excellent follow-through and attention to details. Preferred Qualifications Solid computer science fundamentals or programming experience. Experience as a policy expert and escalation point for operations teams, developers, and internal business partners Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2889990
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Amazon is seeking an Editor to oversee the editorial content strategy for About Amazon’s India site (https://www.aboutamazon.in/). This role is on the Amazon News team, which aims to make About Amazon the first and most trusted source of information and news about Amazon for external audiences. This person will be responsible for creating, editing, and packaging original stories about the company, including both news and evergreen content, while pioneering the integration of genAI into our content creation process. Working from either our Bangalore or Delhi office, you will collaborate closely with stakeholders across the India communications team and other organizations to frame and optimize Amazon news stories. Key job responsibilities Work with our International Executive Editor to drive the development and implementation of data-driven Amazon News editorial strategy, incorporating artificial intelligence and search engine optimization (SEO) best practices Collaborate with communications teams to create and oversee high-quality editorial content for About Amazon India, ensuring alignment with global standards while maintaining regional relevance tied to key storytelling and news moments Work with leadership to establish and track content performance metrics, leveraging analytics tools and making real-time strategic adjustments based on results. Partner with PR teams throughout the content lifecycle, from planning to analysis Develop and implement AI-powered content workflows, templates, and style guides Create playbooks and toolkits for consistent, efficient content production Success In This Role Means Delivering measurable improvement in content reach and engagement Building scalable, AI-enhanced content creation processes Maintaining high editorial standards while increasing content production efficiency Developing best practices for AI integration in editorial workflows Creating compelling stories that resonate with our target audiences This Role Requires Someone Who Embraces experimentation and change Makes data-driven decisions Maintains strong editorial judgment Works effectively in a fast-paced environment Demonstrates ownership of projects and outcomes Champions responsible AI usage in content creation Location: Bangalore or Delhi Basic Qualifications 10+ years of digital content experience in journalism, communication, or marketing A bachelor’s degree in journalism or a digital media-related field strongly preferred Demonstrated experience with enterprise AI content tools and workflows Proven track record in data-driven digital journalism Experience using search engine optimization tools (Google Trends, SEMrush, etc.) Strong project management and organizational skills Excellent written and verbal communication skills in English Preferred Qualifications Experience developing AI-assisted content strategies and workflows Familiarity with multiple content management systems Track record of innovation in digital storytelling Experience working with global teams Understanding of Amazon's business and culture Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3013791
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Amazon Payments builds the foundational systems and products that allow Amazon to accept payments for all the goods, content and services that Amazon offers around the world. We are looking for an experienced Senior Product Manager Technical to define the strategy and build solutions for Amazon's Buy Now Pay Later (BNPL) offering, Amazon Monthly Payments. You will be responsible for shaping and driving the long-term roadmap to create experiences that responsibly extend credit access to Amazon customers. This is an individual contributor role with global scope, supported by a dedicated team of Software Engineers, Data Engineers, Data Scientists, Business Operations, and Legal/Compliance teams. The Ideal Candidate Works backwards from the customer to optimize the customer experience and always insists on high standards. Demonstrates exceptional analytical skills, finding practical and innovative solutions to complex problems without compromising quality or functionality. Is adept at understanding high-level product tech architecture. Excels at diving deep, leveraging data, and applying hypothesis-driven thinking to solve problems. Is comfortable collaborating with multiple global business stakeholders. Is a skilled communicator, both in writing documents and in conversation. Key job responsibilities You Will Be a subject matter expert on customer experience and use that expertise to influence programs that provide value to Amazon customers. Define the product vision, and develop the long term product roadmaps based on team strategy and vision. Create buy-in for the product vision and strategy with leadership and internal partners. Manage prioritization and trade-offs among customer experience, performance, operational support load, and headcount resourcing. Develop detailed business requirements and user stories that are used to create product specifications and architecture. Drive product launches in concert with Engineering, Operations, Legal/Compliance, Finance, and other Product teams. Oversee programs in various stages of the lifecycle- from ideation to development to launch/retirement. Operate with influence across a variety of cross functional teams. A day in the life In a typical day, you'll be interacting with internal and external cross-functional teams to understand customer needs, develop product strategies to meet those needs, build the business cases to justify the development, measure the success of launches, and scale successes. You will regularly work with engineering, data engineering & data science, operations, legal, compliance, finance, and fellow product managers to create the vision and implement aligned plans. About The Team We are passionate about creating innovative payment products that surprise and delight our customers with best-in-class rewards and seamless, frictionless experiences. Our team thrives on collaboration and values diversity, bringing together unique perspectives to drive meaningful impact. We foster a fun, inclusive, and team-oriented culture. If you’re excited about building transformative payment solutions, we’d love to have you join us! Basic Qualifications Bachelor's degree 5+ years of technical product or program management experience Experience in technical product management, program management or engineering Experience owning/driving roadmap strategy and definition Experience with feature delivery and tradeoffs of a product Experience with end to end product delivery Preferred Qualifications Experience contributing to engineering discussions around technology decisions and strategy related to a product Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Experience in using analytical tools, such as Tableau, Qlikview, QuickSight Proficiency in SQL, with the ability to write queries and analyze data effectively. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2891871
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. The Assistant Brand Manager will work on offering dedicated support to top-tiered brands to grow with Amazon by identifying and improving key customer inputs for growth such as content, marketing and stock availability among others. Apart from this, the Assistant Brand Manager will also help brands leverage Amazon’s tools and programs to improve on their business inputs. We are seeking creative, goal-oriented and highly entrepreneurial people to join our exciting and fast-paced team. About The Role As a Assistant Brand Manager, you will focus on delivering 5 core focus areas for the brand: Selection, demand generation, catalogue quality, business advice and availability. The person who joins the leadership team in this position must share our passion and commitment for serving our customers. This ideal candidate should have experience in forging and building brand relationships. Some understanding of planning product cycles and selling online is preferred. The right candidate will be flexible, action and results oriented, self-starting and have strong analytical skills. He or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment. He should be entrepreneurial with the confidence to make independent, data-driven decisions. The candidate must demonstrate the ability to succeed at: planning and forecasting, and driving an online business. The candidate must be an effective communicator in working with some of Amazon’s most important partners and vendors, as well as with internal colleagues and groups. Responsibilities This person will have responsibility for: - Building selection: Identify selection gaps. Track brand’ offline catalogue to ensure all relevant selection is present on Amazon. Demand generation: Responsible for demand generation. This includes working with other members on the category management team to create a marketing calendar based on vendor's objectives Business Advice: Support participation of brand in Amazon programs Availability: Ensuring continuous availability of products Catalogue Quality on Amazon: Ensuring the best input from brand is updated for customer interface on Amazon Detail Pages through perfect Images, Product descriptions, etc. Basic Qualifications 3+ years of account management, project or program management or buying experience Bachelor's degree Experience using analytical specific tools such as Google Analytics, SQL or HTML Preferred Qualifications Experience in process improvement Experience managing large amounts of data Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3013978
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Note: This role will be working in rotational night shift. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. MENA DEX sustainability team aims to control buyer abuse and protect genuine customers from bad actors via product and program solutions. We achieve this through a combination of automated and manual investigations of the buyers and sellers on our marketplaces (AE, SA and EG). Summary Of Responsibilities Investigate suspicious orders placed in MENA marketplaces and take appropriate actions based on processes, tools and high-judgment decisions. The responsibilities in this position will span over multiple processes and functions and locations. He/she will be responsible for achieving and exceeding team’s defined metrics through sustainable change or process improvement. Analyze the key levers of the business to identify trends and proactively act to improve efficiency and reduce time to identify new fraud Modus Operandi. Ensure that Amazon is leading the curve in identifying and preventing new abuse/fraud attacks. Share ideas with Product teams that positively influence the vision for the future product development by using exposure and learnings of abuse use-cases, provide data on abuse trends and fraud issues impacting the marketplace. Implement best-in-class processes and practices for maintaining and exceeding productivity and quality service level agreements. Basic Qualifications Speak, write, and read fluently in English Experience with Microsoft Office products and applications Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Experience in payments or e-commerce Preferred Qualifications 1+ years of customer service experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2931656
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Drive growth initiatives Amazon with for the Low ASP Business program team, focusing on driving growth in value-seeking selection across the marketplace. Key job responsibilities Lead deep-dive analytics and develop insights to identify growth opportunities in low ASP selection Establish and own KPIs and success metrics for key input levers Drive cross-functional initiatives in selection, pricing, catalog quality, and basket building Design and implement strategic programs to accelerate value selection growth Partner with business intelligence teams to develop measurement frameworks Build and maintain stakeholder relationships across functions Present recommendations to senior leadership and drive execution Basic Qualifications 4+ years of program or project management experience 4+ years of working cross functionally with tech and non-tech teams experience 4+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3013975
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description We are from Grocery and Everyday Essentials team in India. We are working on scaling Amazon Now, Amazon India's foray into Quick Commerce in India. We are looking for a smart and result-oriented Senior Brand Marketing Manager to grow our business. This role demands the agility to navigate across multiple functions seamlessly, the resilience to thrive in a fast paced environment, excitement to handle challenges head-on and excellence in analytical abilities. We're seeking someone who thrives on ambiguity, harnessing their first-principle problem-solving skills to drive impactful outcomes. Your ability to cultivate a customer-centric mindset, coupled with a penchant for out-of-the-box thinking, will be instrumental in navigating the complex landscape of our initiative. This role will be responsible for driving user growth and retention by managing brand strategy, performance marketing, and communications. The ideal candidate will use both data-driven and qualitative consumers insights to drive brand awareness and acquisition for Amazon Now. This person will be involved in coordinating with designers, Amazon's central marketing team and other people in similar roles across the business. An Ideal Candidate Will Have The Following Qualities Excellent writing and verbal communication abilities Attention to detail and ability to multitask and manage multiple projects Strong analytical thinking and problem-solving abilities Capable of identifying, attracting and engaging target audiences Proven experience on brand and performance marketing Proficiency in channels like Meta, Google, OTTs, affiliates and traditional media Key job responsibilities Develop and execute comprehensive brand strategies aligned with business objectives. Conduct thorough research to understand consumer behavior, market trends, and competitor activities. Define and refine brand positioning, messaging, and visual identity to create a strong brand image. Oversee and guide the creative development of all brand assets across channels. Plan, execute, and evaluate marketing campaigns to increase brand awareness, traffic, consideration, trial and habit formation. Track and analyze key brand performance metrics, such as brand awareness, customer perception, and market share, to identify areas for improvement. Effectively communicate with cross-functional teams, clients, and stakeholders to ensure brand consistency and alignment. Manage the brand budget effectively and optimize marketing spend to achieve the best return on investment. A day in the life About The Team BASIC QUALIFICATIONS 6+ years of professional non-internship marketing experience 7+ years of developing and managing acquisition marketing or channel programs experience Experience using data and metrics to drive improvements Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) Experience building, executing and scaling cross-functional marketing programs Experience developing and executing campaigns across a multitude of timezones and languages Preferred Qualifications Experience driving direction and alignment with large cross-functional teams and agency partners Experience designing and executing joint marketing plans with strategic alliance partners with global footprint Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3013991
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Amazon - Middle Mile is seeking a Risk Specialist to assist with identity verification and fraud mitigation for daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon. Amazon is looking for a Risk Specialist that has a background in transportation, risk management and data driven problem resolution skills. In this role the Risk Specialist will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term, systemic solutions for a world-class customer experience. In this role, the Risk Specialist will be responsible for a wide range of duties related to identity verification. Key job responsibilities Understanding of related accounts identification Provide data analysis & conduct investigations Pull data from numerous databases (using Excel, SQL and/or other database) and to perform ad hoc reporting and analysis as needed Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends Identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations Understand the business impact of the trends and make decisions that make sense based on available data Knowledge to systematically escalate problems or variance in the information and data to the relevant owners and teams Work within various time constraints to meet critical business needs, while measuring and identifying activities performed Written and verbal communication experience, as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum Participate in ad-hoc projects and assignments as necessary Partner with cross functional teams across Amazon for collaboration on fraud risks and investigations Apply risk management best practices to mitigate issues, identify operational inefficiencies and improve processes A day in the life Define SOPs, document new methods of abuse/frauds, and partner with stakeholder teams to drive gaps to closure Constantly monitor metrics to identify deviations, and spot emerging frauds/ MOs that are adopted by bad actors Drive program/ process goals independently with minimal to no intervention from leadership Partner with multiple fraud/abuse teams to learn and implement industry wide best practices and other identity verification mechanisms Basic Qualifications 2+ years of work experience in logistics/transportation industry Experience working on identity verification/ fraud detection processes Bachelor’s Degree from an accredited university or equivalent Knowledge of MS Excel based tools and familiarity with Excel spreadsheets and ability to navigate and interpret data through SQL Preferred Qualifications Data management & data quality control experience with experience pulling and analyzing large sets of data Knowledge using data to drive root cause elimination and process improvement Knowledge in data and experience spotting the trends and fixing gaps Experience in building Quick Sight dashboard Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka - A66 Job ID: A2995068
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Amazon Business Biz Operations (ABBO) is part of WW PSME/ Self-Service Registration (SSR). Our operations span across India (HYD/BLR), Costa Rica (SJO), and Japan (CTS). We collaborate seamlessly with cross-functional teams, constantly exploring new avenues to expand our scope and delivering innovative solutions that provide greater value to the business and customers. Team supports WW AB Marketplaces 24/7 on operational tasks encompassing manual verification, risk & abuse management and assists WW AB teams on tasks that require human intervention. Primarily, team verifies legitimacy of potential customers to onboard business/corporate customers at Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. In order to protect platform from abusive actors, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. Team seamlessly develop mechanisms to reduce the impact of abuse. Alongside, we assist WW AB team on manual tasks in order to reduce cost to serve while improving efficiency and maintaining the highest quality standards. If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the ‘ABBO’ platform. We are inviting applications for the Investigation Specialist (German Language Support) position, where you will interact with German -speaking customers and internal ABV operations to meet business requirements. The ideal candidate should demonstrate excellent decision-making abilities, strong verbal and written communication skills in German, and analytical problem-solving capabilities. Basic Qualifications Graduate in any discipline is required. Proficiency in German language (written and spoken) – Minimum requirement: Graduate/Advance Diploma/ B2+ Certification in German Ability to call customer in German language with fluency and accuracy Excellent interactive skills, with the ability to write & communicate complex issues appropriately and evidently to both internal and external stakeholders. Proactive, self-disciplined, quick-learning, diligent and detail oriented. Effectively prioritizes work time to ensure quality and fulfills department standards for time spent. Preferred Qualifications Willingness to take initiatives & responsibilities to reduce customer efforts. Strong verbal and written communication skills in German for investigative and operational matters. Creative and analytical problem solvers with a passion for operational excellence. Experience with Microsoft Office, including Outlook, Word, and Excel. Ability to engage with internal/external customers in German language confidently. Experience in customer call using German language Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2995291
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Amazon Business Biz Operations (ABBO) is part of WW PSME/ Self-Service Registration (SSR). Our operations span across India (HYD/BLR), Costa Rica (SJO), and Japan (CTS). We collaborate seamlessly with cross-functional teams, constantly exploring new avenues to expand our scope and delivering innovative solutions that provide greater value to the business and customers. Team supports WW AB Marketplaces 24/7 on operational tasks encompassing manual verification, risk & abuse management and assists WW AB teams on tasks that require human intervention. Primarily, team verifies legitimacy of potential customers to onboard business/corporate customers at Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. In order to protect platform from abusive actors, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. Team seamlessly develop mechanisms to reduce the impact of abuse. Alongside, we assist WW AB team on manual tasks in order to reduce cost to serve while improving efficiency and maintaining the highest quality standards. If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the ‘ABBO’ platform. We are inviting applications for the Investigation Specialist (German Language Support) position, where you will interact with German -speaking customers and internal ABV operations to meet business requirements. The ideal candidate should demonstrate excellent decision-making abilities, strong verbal and written communication skills in German, and analytical problem-solving capabilities. Basic Qualifications Graduate in any discipline is required. Proficiency in German language (written and spoken) – Minimum requirement: Graduate/Advance Diploma/ B1+ Certification in German Ability to call customer in German language with fluency and accuracy Excellent interactive skills, with the ability to write & communicate complex issues appropriately and evidently to both internal and external stakeholders. Proactive, self-disciplined, quick-learning, diligent and detail oriented. Effectively prioritizes work time to ensure quality and fulfills department standards for time spent. Preferred Qualifications Willingness to take initiatives & responsibilities to reduce customer efforts. Strong verbal and written communication skills in German for investigative and operational matters. Creative and analytical problem solvers with a passion for operational excellence. Experience with Microsoft Office, including Outlook, Word, and Excel. Ability to engage with internal/external customers in German language confidently. Experience in customer call using German language Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2995289
Karnataka, India
None Not disclosed
On-site
Full Time
Description Suspicious Activity Monitoring Suspicious Activity Monitoring (SAM) enables Amazon businesses to mitigate the regulatory and legal risk of money laundering and terrorist financing. SAM success is measured in identifying suspicious activity and reporting the same to regulators in a timely manner to keep perpetrators off our platform and meet regulatory obligations About The Role - Sr. Risk Analyst The role encompasses handling multiple payment products investigating buyer and seller transactions involving data mining and analyzing, deep diving on the facts and information obtained through internal and external tools, make decisions basis the analysis applying analytical skills followed by detailed conclusion write up on the findings and observations. The candidate is a motivated self-starter that can work independently in ambiguous environment with limited supervision. The candidate must be adaptable, who can quickly absorb the nuances of Amazon's varied payment offerings, its risks, internal systems, and regulatory requirements. The candidate should possess analytical ability in decision making and effective written communication. In addition, Sr. Analysts are expected to contribute to the process through ideas, participation in process Kaizen’s to drive operational excellence, support the team in scaling up on metrics and assist in train and mentor new hires. Key job responsibilities The role encompasses handling multiple payment products investigating buyer and seller transactions involving data mining and analyzing, deep diving on data and information obtained through internal and external tools, making high-judgement decisions based on the analysis and applying critical thinking to form a well-informed hypothesis/recommendation, which is presented through a detailed yet concise conclusion write-up on the findings and observations. The ideal candidate is a motivated self-starter that can work independently in a fast paced, ambiguous environment with limited supervision. The candidate must be a fast learner, who can quickly absorb the nuances of Amazon's varied payment offerings, its risks, internal systems, and regulatory requirements. The candidate should demonstrate high analytical ability in high-judgement decision-making and good written communication. In addition, Sr. Analysts are expected to contribute to the process through ideas, participation in process Kaizen’s to drive operational excellence, support the team in scaling up on metrics and assist in train and mentor new hires. Basic Qualifications Written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response Should be a graduate to apply for this role Written and verbal communication skills, specifically the ability to draw inferences from multiple information sources and aptly articulate in the form of a conclusion Preferred Qualifications 1+ years of Working knowledge of Anti-Money Laundering (AML) laws and regulations, Bank Secrecy Act (BSA) and OFAC regulations Has working knowledge on Payment Systems Awareness of SAR/STR filings Proficient in MS Office applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ - F07 Job ID: A3013430
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Selling Partner Identity Verification (SPIV) team ensures that Amazon is a safe and trustworthy place to shop and an amazing place to build a successful business selling products. We support this mission through providing a secure and accurate Identity verification platform. Identity verification is becoming a critical component to protect our customers from bad actors and provide fast and secure registration and account management capabilities. We provide an end to end solution for identity verification and account lifecycle management for various Amazon businesses across globe (North America, Europe, Japan, China and more). Our customers include Mechanical Turk, Selling on Amazon, Amazon Pay, Amazon Flex etc. We continuously strive to scale our systems to serve millions of Amazon customers with high accuracy, least friction, in a highly secure manner to enable a safe and secure shopping experience for customers. Key job responsibilities Engineers in the team need a strong understanding of Computer fundamentals and practical experience in working with large scale distributed systems. Experience with web services-based applications, especially at massive scale, is helpful. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience Experience programming with at least one software programming language Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2955534
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Amazon Ads is seeking an Ad Sales Executive to join our rapidly-growing Video Ads Sales team. Amazon is committed to delivering best in class products, devices and services in the video ads space and this role will help connect brands with our newest ad solutions to delight customers and deliver results. This is an exciting time to join a new team in a role with broad scope and the potential to make real impact. This role will be focused on driving video business and helping our customers meet their brand building objectives. This role will not only help develop net-new business to Amazon they will also be helping shift the mindset of performance driven partnerships to realize the full potential of Amazon by unlocking Amazon awareness focus ad productions where we capture the attention of our audiences for extended periods of time (Amazon MX Player, Fire TV, Twitch). The ideal candidate will have a proven track record of building partnerships and working in a complex, cross functional environment. He/she must also possess strong communications skills and the ability to build and convey compelling value propositions to internal and external stakeholders. He/she will have a keen sense of ownership, drive, and a strong desire to win! Location: Delhi/Gurugram Key job responsibilities Generates video advertising revenue by establishing credible relationships with advertiser decision makers and agencies and constructing and delivering compelling pitches. Be a true hunter, hungry to uncover opportunity and connect it with a value adding solution. Generates a pipeline and influences buying decisions to drive revenue from new advertisers. Maps account strategies, aligning resources and uncovering which of our video products best serves an advertiser’s needs. Holds sales calls on existing and prospective clients, delivering superior customer service. Prepares and delivers customized sales presentations to clients. Basic Qualifications MBA with 5+ years of experience in digital marketing, brand marketing or video ad sales Basic Qualifications 5+ years of sales experience Experience in Digital Ad Sales Preferred Qualifications MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Haryana - C77 Job ID: A2962970
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description Amazon Renewed is a WW program and was launched in India in January 2017 with a vision to build a trusted one stop destination for customers to buy non-new products with the same trust and convenience as buying New products on A.in, while also enabling A.in sellers to recover better realization for their returned products. We are seeking an experienced candidate to help contribute to the growth of Renewed business in IN. The ideal candidate will be a self-starter with a strong bias for action, and curiosity and willingness to learn and grasp new concepts/learnings and implementing it quickly. Key job responsibilities The key responsibilities in this role will be to (but are not limited to): Identify and onboard business partners with the necessary capabilities to repair and enhance the condition of customer-returned products, aiming to increase recovery for sellers and enhance business on the Renewed marketplace. Establish and maintain regular communication with repair partners, closely monitor inventory status, and track quality metrics for each partner. Develop and implement programs aimed at improving the yield and quality of the repair program. Proactively gather and analyze feedback from sellers and vendors (Voice of seller/vendor) to identify areas for concerns and implement effective solutions. Lead and deliver on strategic projects aimed at enhancing the capabilities of the program to accommodate the increasing selection of categories and improve seller recovery rates. Basic Qualifications Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Preferred Qualifications 1. Speak Hindi fluently Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3012760
Puducherry, Puducherry, India
None Not disclosed
On-site
Full Time
Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Key job responsibilities Defining , building and executing the delivery process from delivery station to customer address Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Implement the formal process control and process improvement mechanisms such as Kaizen Essential Skills Strong leadership capabilities and people management skills - Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Basic Qualifications Speak, write, and read fluently in English Bachelor's degree Experience with Microsoft Office products and applications Preferred Qualifications Experience in e-commerce, retail or advertising Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ATSPL - Tamil Nadu Job ID: A3012746
Bengaluru, Karnataka, India
None Not disclosed
On-site
Full Time
Description We are looking for a dynamic, organized and self-starting Planning and Ops manager who can drive innovation, set up the processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace. You will own operational performance of sellers / vendors on marketplace, influence FC Ops processes and work with various stakeholders to protect vendor & customer experience. You will also be in-charge of driving system/process improvements working with Seller ISMs, SC Ops teams, vendor operations, and delivering on key operation programs which makes the Amazon India business sustainable and profitable in the long term. You will create, write and review business cases, perform supporting research and analysis, and develop solutions from conceptualization to execution and monitoring. This position requires strong self-motivation, self-starting and project management skills. The ideal candidate will have the ability to work closely with all the category leaders, planning and forecasting managers, operations team, and technology teams to develop strategy, dashboards, and modes of execution to solve complex inbound operation problems. The candidate will be working with cross-functional teams to deliver on seller / vendor operational performance along with key operations improvement programs. Key job responsibilities Ensure seller / vendor operational performance delivery inline with targets Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience and making decisions with internal and external stakeholders Work closely with vendor operations teams on strategies to reduce cost, lead time, and waste across the end-to-end supply chain Define, prioritize, and monitor to execution the programs/projects to achieve targets be delivered on time Retrieve and analyze data using Excel, Access, SQL or other data management systems Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program Work with Cross-functional teams to deliver operational performance / projects Successful candidates will be high analytical and having strong deep dive bias, excellent communicators, strong influencers, curious, highly motivated and effective within distributed teams. The position is located in Bangalore, India. A day in the life Driving Supply Planning with Sellers to ensure right balance of inbounds are done so that availability isn't impacted and inbound labour is optimized. Basic Qualifications 4-5 years of supply chain/operations work experience in a fast paced environment. Preferred Qualifications Experience managing a team in a fast paced operations environment preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3014007
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