We are seeking for a proactive and well- organized Receptionist cum Administrative Assistant to handle front desk operations, maintain site attendance records, and assist in managing customer complaints efficiently. The role requires excellent communication, record keeping, and coordination skills to support smooth office functioning. KEY RESPONSIBILITIES FRONT DESK & ADMINISTRATION Greet and assist visitors, clients, and employees in a professional manner. Handle incoming calls, emails, and correspondence. Provide administrative support to management and other departments as required. Monitor and maintain daily site attendance of staff through attendance software or manual registers. Attendance Management Ensure timely updating and reporting of attendance data to HR/Management. Coordinate with site supervisors for any discrepancies or missing records. Prepare and share daily/weekly/monthly attendance reports. Customer Complaint Handling Receive and record customer complaints (via calls, emails, or in person). Forward complaints to the concerned department for resolution. Follow up to ensure timely closure of complaints and provide updates to customers. Maintain a complaints log and generate regular reports for management review. Requirements Graduate in any discipline (Administration/Commerce preferred). 1–3 years of experience in front desk, administrative, or customer care roles. Proficiency in MS Office (Word, Excel, Outlook) and basic attendance management software. Strong verbal and written communication skills. Good organizational and multitasking abilities. Customer service-oriented attitude. Key Skills Reception & Front Office Management Attendance Tracking & Reporting Complaint Handling & Resolution Coordination Communication & Interpersonal Skills Time Management & Multitasking Job Type: Full-time Pay: ₹17,000.00 - ₹24,000.00 per month Work Location: In person
We are seeking for a proactive and well- organized Receptionist cum Administrative Assistant to handle front desk operations, maintain site attendance records, and assist in managing customer complaints efficiently. The role requires excellent communication, record keeping, and coordination skills to support smooth office functioning. KEY RESPONSIBILITIES FRONT DESK & ADMINISTRATION Greet and assist visitors, clients, and employees in a professional manner. Handle incoming calls, emails, and correspondence. Provide administrative support to management and other departments as required. Monitor and maintain daily site attendance of staff through attendance software or manual registers. Attendance Management Ensure timely updating and reporting of attendance data to HR/Management. Coordinate with site supervisors for any discrepancies or missing records. Prepare and share daily/weekly/monthly attendance reports. Customer Complaint Handling Receive and record customer complaints (via calls, emails, or in person). Forward complaints to the concerned department for resolution. Follow up to ensure timely closure of complaints and provide updates to customers. Maintain a complaints log and generate regular reports for management review. Requirements Graduate in any discipline (Administration/Commerce preferred). 1–3 years of experience in front desk, administrative, or customer care roles. Proficiency in MS Office (Word, Excel, Outlook) and basic attendance management software. Strong verbal and written communication skills. Good organizational and multitasking abilities. Customer service-oriented attitude. Key Skills Reception & Front Office Management Attendance Tracking & Reporting Complaint Handling & Resolution Coordination Communication & Interpersonal Skills Time Management & Multitasking Job Type: Full-time Pay: ₹17,000.00 - ₹24,000.00 per month Work Location: In person