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The Aletheia Technologies is a recognized name in the IT industry, serving a cross section of customers in IT Infrastructure, IT Managed Services and Cloud Solutions. Founded by Mr. Clarence D’Souza, the group is driven by commitment, his passion for delivering quality service to customers and building strong relationships. Be it with associates, customers, or partners. The Aletheia Technologies strongly believes in its core strengths of project execution, technical expertise, and strong business ethics, which are drivers to offer various technology solutions through its associate companies. The group enjoys the unparallelly trust, faith and confidence of its customers and a workforce of 220 employees.
Not specified
INR 1.0 - 2.5 Lacs P.A.
Work from Office
Full Time
Roles and ResponsibilitiesManage incident tickets from submission to resolution, ensuring timely closure within SLA targets.Collaborate with internal teams to resolve complex technical issues and escalate when necessary.Maintain accurate records of all interactions with customers using ticketing tools like [insert tool names].Ensure compliance with company policies and procedures related to IT service desk operations.Provide technical support to end-users through phone, email, or chat for desktop-related issues. Interested candidate can apply on careers1@aletheia.co.in or can share their cv on watsapp 82911233111
Not specified
INR 3.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Not specified
INR 2.5 - 3.5 Lacs P.A.
Work from Office
Full Time
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