Alcor Solutions is seeking a proactive and results-oriented Business Consultant to drive growth across the U.S. region. In this role, you'll be responsible for introducing clients to our cutting-edge cybersecurity and IT SaaS product, helping businesses strengthen their security posture through innovative solutions. You'll work within U.S. business hours, leveraging your consultative approach to generate interest, build client relationships, and support seamless adoption of our solutions. If you're passionate about empowering clients with technology that enhances security and efficiency, let's connect! Key Responsibilities: As an Inside Sales Specialist you will sell products and services to an assigned geographic or national account base territory to achieve assigned objectives. Generates sales leads as well as closing the sales online or by phone. Utilizes inbound and/or outbound calls to pursue sales. Develops account penetration strategies and closes business. Responsible for understanding cloud product offerings and competitive issues. Identifies new business opportunities by creating and implementing territory campaigns with management assistance. Participates as a team member on sales teams including field sales, support and education sales and sales consulting. Ideal Skills & Experience: BA/BS degree or equivalent Experience in selling IAM / Cybersecurity / IGA is a must. Must have at least 4+ years of relevant experience in Inside Sales/Sales Candidate should have exceptional written and verbal communication skills along with great presentation skills Should have a natural flair for conversations and enjoy talking to customers about our solutions and products Should be comfortable in making outbound calls and can easily connect with customers at various executive levels Should possess sound understanding of sales lifecycle Must be self-motivated with a proven track record of achieving sales/inside sales targets Strategic thinker with good analytical skills Must have strong business acumen and negotiation skills Experience of IT services and solutions sales preferred Show more Show less
Alcor Solutions is seeking a highly skilled Lead ServiceNow Developer with deep expertise in Discovery, Service Mapping, CMDB/CSDM, and integrations . This role requires both hands-on technical delivery and leadership in guiding junior developers and peers . What You’ll Do You will play a critical role in driving Discovery, CMDB governance, integrations, and service mapping implementations . The Lead Developer will ensure our CMDB is a reliable foundation for Event Management, AIOps, and IT Operations. Key Responsibilities: Discovery & Service Mapping Lead the implementation and optimization of ServiceNow Discovery and Service Mapping. Create and troubleshoot patterns and probes for complex infrastructure components. Configure Cloud Discovery (AWS, Azure, GCP) including tag governance and policy alignment. Leverage Discovery and CMDB Admin Workspaces for monitoring, troubleshooting, and optimizing discovery schedules. Design and maintain Service Maps to support operational, change, and impact analysis. Troubleshoot and optimize MID Server communication, ensuring high availability and secure connectivity. CMDB & CSDM Governance Ensure CMDB integrity by designing and implementing CMDB governance processes. Align CMDB with CSDM standards for service modelling and impact analysis. Configure and maintain Service Graph Connectors, Identification & Reconciliation Engine (IRE) rules, and robust transform maps. Drive CMDB compliance and audits, ensuring data quality, completeness, and accuracy. Integration & Automation Implementation experience of Agent Client Collector (ACC) Experience of REST integrations, PowerShell, and JavaScript for automation and workflows. Leadership & Collaboration: Provide technical leadership and guidance to ServiceNow developers. Conduct peer reviews, enforce coding best practices, and drive knowledge sharing across the team. Collaborate with cross-functional stakeholders (network, cloud, security, and operations teams). Participate in Agile ceremonies and ensure sprint deliverables are met with high quality. Required Experience & Skills: 7+ years of ServiceNow development and implementation experience. Strong expertise in: ServiceNow Discovery & Service Mapping (pattern design & troubleshooting). CMDB/CSDM frameworks and governance. MID Server architecture and troubleshooting. Service Graph Connectors, IRE Rules, and Transform Maps. REST/SOAP integrations, JavaScript, and PowerShell scripting. Agent Client Collector (ACC). Solid understanding of network communication protocols, credential management, firewalls, and security models. Experience with Cloud Discovery, Tag Governance, and CMDB optimization. Experience in Agile/Scrum delivery environments. Excellent problem-solving and troubleshooting skills. Preferred Qualifications: ServiceNow Certified Implementation Specialist – Discovery and Service Mapping. ServiceNow Certified Application Developer / System Administrator.
Alcor Solutions is seeking a highly skilled Lead ServiceNow Developer with deep expertise in Discovery, Service Mapping, CMDB/CSDM, and integrations . This role requires both hands-on technical delivery and leadership in guiding junior developers and peers . What You'll Do You will play a critical role in driving Discovery, CMDB governance, integrations, and service mapping implementations . The Lead Developer will ensure our CMDB is a reliable foundation for Event Management, AIOps, and IT Operations. Key Responsibilities: Discovery & Service Mapping Lead the implementation and optimization of ServiceNow Discovery and Service Mapping. Create and troubleshoot patterns and probes for complex infrastructure components. Configure Cloud Discovery (AWS, Azure, GCP) including tag governance and policy alignment. Leverage Discovery and CMDB Admin Workspaces for monitoring, troubleshooting, and optimizing discovery schedules. Design and maintain Service Maps to support operational, change, and impact analysis. Troubleshoot and optimize MID Server communication, ensuring high availability and secure connectivity. CMDB & CSDM Governance Ensure CMDB integrity by designing and implementing CMDB governance processes. Align CMDB with CSDM standards for service modelling and impact analysis. Configure and maintain Service Graph Connectors, Identification & Reconciliation Engine (IRE) rules, and robust transform maps. Drive CMDB compliance and audits, ensuring data quality, completeness, and accuracy. Integration & Automation Implementation experience of Agent Client Collector (ACC) Experience of REST integrations, PowerShell, and JavaScript for automation and workflows. Leadership & Collaboration: Provide technical leadership and guidance to ServiceNow developers. Conduct peer reviews, enforce coding best practices, and drive knowledge sharing across the team. Collaborate with cross-functional stakeholders (network, cloud, security, and operations teams). Participate in Agile ceremonies and ensure sprint deliverables are met with high quality. Required Experience & Skills: 7+ years of ServiceNow development and implementation experience. Strong expertise in: ServiceNow Discovery & Service Mapping (pattern design & troubleshooting). CMDB/CSDM frameworks and governance. MID Server architecture and troubleshooting. Service Graph Connectors, IRE Rules, and Transform Maps. REST/SOAP integrations, JavaScript, and PowerShell scripting. Agent Client Collector (ACC). Solid understanding of network communication protocols, credential management, firewalls, and security models. Experience with Cloud Discovery, Tag Governance, and CMDB optimization. Experience in Agile/Scrum delivery environments. Excellent problem-solving and troubleshooting skills. Preferred Qualifications: ServiceNow Certified Implementation Specialist Discovery and Service Mapping. ServiceNow Certified Application Developer / System Administrator.