About Alaan We are an AI-powered expense management platform designed to simplify finance for businesses in the Middle East, helping them save both time and money. Our platform offers everything businesses need to manage and control their expenses in one place, including smart corporate cards, AI-powered automation and insights, streamlined accounting, and centralized dashboards. Since 2022, over 800 businesses in the UAE—from startups to enterprises like Al Barari, Rove, Rivoli, Punjab National Bank, and CarSwitch—have used Alaan to control their spending and reduce costs. Together, our customers have saved over AED 100 million using Alaan. About The Role As an Operations Associate - Payments, you will be instrumental in ensuring smooth and efficient card payments for our customers. You’ll be responsible for various transaction-related tasks and work closely with multiple teams to address questions and resolve issues. If you’re a problem solver, detail-oriented and passionate about optimizing processes in a fast-paced environment, this role will be an amazing opportunity to learn and grow. What You'll Do Gain a comprehensive understanding of all transaction-related processes and communicate them effectively to the teams you collaborate with Act as the primary point of contact for transaction-related inquiries, supporting both customers and internal teams (Customer Success, Customer Experience & Tech), investigating discrepancies, and resolving transaction failures Collaborate with our partners to identify and resolve transaction-related issues, working closely with internal teams to ensure timely resolution Handle customer disputes related to unauthorised or incorrect transactions, investigating the root cause and coordinating with internal teams or partners for resolution Troubleshoot complex transaction issues, independently solving problems while knowing when to escalate matters Document transaction-related knowledge gained from handling issues, contributing to continuous improvement What We Are Looking For 1 to 3 years of progressive experience, preferably in a startup environment or big-four consulting, with a bonus for those with an existing understanding of transaction concepts and a background in fintech or payments Bachelor’s degree in business administration, STEM or a related field Owner mentality and hands-on approach, demonstrating a willingness to cover various tasks Excellent communication and interpersonal skills. Ability to multitask, prioritize, and manage time effectively Proven ability to work independently and make decisions autonomously What's In It For You Contribute to building the Middle East’s most beloved fintech brand from the ground up Benefit from a role with significant ownership and accountability Thrive in a flexible hybrid culture with ample work-life balance Participate in exciting offsite events Competitive salary and equity Enjoy additional perks like travel allowances, gym memberships, and more Show more Show less

About Alaan We are an AI-powered expense management platform designed to simplify finance for businesses in the Middle East, helping them save both time and money. Our platform offers everything businesses need to manage and control their expenses in one place, including smart corporate cards, AI-powered automation and insights, streamlined accounting, and centralized dashboards. Since 2022, over 1000 businesses in the UAE—from startups to enterprises like Al Barari, Rove, Rivoli, Punjab National Bank, and CarSwitch—have used Alaan to control their spending and reduce costs. Together, our customers have saved over AED 100 million using Alaan. About The Role We’re looking for a Product Marketing Manager who understands that positioning isn’t fluff - it’s a revenue lever. You’ll be embedded across product, growth, and sales, shaping how we bring features to market, tell our story, and move the needle on adoption and win rates. This role goes beyond decks and product launches. It’s about driving outcomes - whether it’s increasing conversion on product pages or enabling sales to close deals faster. What You'll Do Own messaging strategy and alignment across product lines Work with sales to increase win rates via better tools and content Partner with the growth and marketing team to build conversion-focused product pages and flows. Use customer research to validate positioning and eliminate fluff Benchmark competitors and craft go-to-market differentiation tactics Launch features with precision, purpose, and proof of impact What We Are Looking For You’re a storyteller and systems thinker - you can craft a narrative and scale it across channels. You move fast but never lose context - speed doesn’t come at the cost of coherence. You’re curious and commercial - you understand what drives buying decisions. You thrive in cross-functional setups - this isn’t a solo role. You take ownership, not orders - we won’t micro-manage; we’ll expect leadership. You’re obsessed with the voice of the customer and let it guide your GTM playbook. What You Bring 5+ years in performance-minded product marketing Proven track record of enabling sales with content that drives revenue Deep understanding of the customer funnel and where PMM fits in Experience collaborating with demand gen, lifecycle, and product growth Ability to own metrics like adoption rate, conversion uplift, and sales cycle length What's in it for you Contribute to building the Middle East’s most beloved fintech brand from the ground up Benefit from a role with significant ownership and accountability Thrive in a flexible hybrid culture with ample work-life balance Participate in exciting offsite events Competitive salary and equity Enjoy additional perks like travel allowances, gym memberships, and more Show more Show less

About Alaan We are an AI-powered expense management platform designed to simplify finance for businesses in the Middle East, helping them save both time and money. Our platform offers everything businesses need to manage and control their expenses in one place, including smart corporate cards, AI-powered automation and insights, streamlined accounting, and centralized dashboards. Since 2022, over 1000 businesses in the UAE—from startups to enterprises like Al Barari, Rove, Rivoli, Punjab National Bank, and CarSwitch—have used Alaan to control their spending and reduce costs. Together, our customers have saved over AED 100 million using Alaan. About The Role You will play a crucial role in transforming raw financial data into actionable business insights that drive our product strategy and development. You'll work closely with our AI and product teams to analyze transaction patterns, measure the impact of our intelligent automation features, and identify opportunities for new AI-powered solutions. This role offers a unique opportunity to directly impact business outcomes by connecting data insights to our AI-powered expense management platform. What You'll Do Data Analysis & Visualization Analyze large datasets of financial transactions to identify patterns, trends, and anomalies Create compelling dashboards and visualizations to communicate complex findings to stakeholders Track key performance metrics for our AI features, including auto-verification rates and duplicate detection Develop and maintain reports to measure AI agent performance and business impact Product Intelligence Support the evaluation of new AI features by designing measurement frameworks Analyze user behavior to identify friction points in the expense management workflow Collaborate with product teams to quantify the impact of AI automation on time savings Monitor and report on the accuracy and efficiency of our receipt processing engine Business Insights Translate business questions into data queries using SQL and other analytical tools Provide data-driven insights to support strategic decision-making Develop and track KPIs for different user personas (spenders, approvers, finance teams) Data Quality & Governance Ensure data integrity across our analytics platform Develop and document standard analytical methodologies Collaborate with engineering teams to improve data collection and processing Help establish best practices for data management and reporting What We Are Looking For Educational Background Bachelor's degree in Business, Economics, Statistics, Mathematics, Computer science Technical Skills Strong proficiency in SQL for data extraction and analysis (mandatory) Comfort working with large datasets and complex data structures Knowledge of Excel/Google Sheets for financial analysis and reporting Experience with Python or R for data manipulation Familiarity with data visualization tools (Tableau, Power BI, or similar) is a plus Experience 2+ years of experience in data analysis, business intelligence, or related field Track record of translating data insights into business recommendations Experience working with financial data or in fintech is highly desirable Background in implementing or measuring automation initiatives is a plus Soft Skills Strong problem-solving abilities and analytical thinking Excellent communication skills to present findings to diverse stakeholders Attention to detail and commitment to data accuracy Self-motivated with ability to work independently and as part of a team What's in it for you Contribute to building the Middle East’s most beloved fintech brand from the ground up Benefit from a role with significant ownership and accountability Thrive in a flexible hybrid culture with ample work-life balance Participate in exciting offsite events Competitive salary and equity Enjoy additional perks like travel allowances, gym memberships, and more Show more Show less

About Alaan We are an AI-powered expense management platform designed to simplify finance for businesses in the Middle East, helping them save both time and money. Our platform offers everything businesses need to manage and control their expenses in one place, including smart corporate cards, AI-powered automation and insights, streamlined accounting, and centralized dashboards. Since 2022, over 1000 businesses in the UAE—from startups to enterprises like Al Barari, Rove, Rivoli, Punjab National Bank, and CarSwitch—have used Alaan to control their spending and reduce costs. Together, our customers have saved over AED 100 million using Alaan. About The Role We’re looking for a Graphic Designer to create eye-catching visuals across digital and print media. You’ll work with the marketing team on social content, event collaterals, web assets, and motion graphics—ensuring brand consistency every step of the way. This role is perfect for someone with a strong design foundation and a passion for visual storytelling. What You'll Do Design visual content for digital and print media. Develop and execute design projects with the marketing team. Create event collaterals, social media graphics, web layouts, performance ads and motion graphic design content. Ensure brand consistency across projects. This is NOT a UX/UI focused role. What We Are Looking For 1-2 years of graphic design experience with a strong portfolio. Proficiency in Adobe Creative Suite is a must. (Photoshop, Illustrator) Proficiency in Figma is a plus. Proficiency in After Effects is a plus. Strong understanding of layout, typography, and color theory. Excellent communication and project management skills. Bachelor’s degree in Graphic Design, Fine Arts, or related field is a plus but not required. What's in it for you Contribute to building the Middle East’s most beloved fintech brand from the ground up Benefit from a role with significant ownership and accountability Thrive in a flexible hybrid culture with ample work-life balance Participate in exciting offsite events Competitive salary and equity Enjoy additional perks like travel allowances, gym memberships, and more Show more Show less