1. Administrative SupportManaging incoming and outgoing correspondence (emails, letters, packages). Handling phone calls, scheduling appointments, and maintaining calendars. Preparing reports, memos, and documentation. 2. Office ManagementOrdering and managing office supplies and inventory. Ensuring the office is clean, organized, and well-maintained. Coordinating with vendors and service providers. 3. Data Entry & Record KeepingMaintaining accurate files and records (digital and physical). Entering data into company systems, updating databases. 4. Financial Support (Basic)Assisting with invoicing, petty cash, and expense reports. Helping prepare basic financial documents for the accounts team. 5. Coordination & CommunicationActing as a point of contact between departments or between company and clients. Supporting HR in onboarding new employees and maintaining attendance/leave records. 6. Compliance and ConfidentialityEnsuring company policies and procedures are followed. Handling confidential information with discretion.
A sales executive is responsible for driving sales by identifying new clients, building and maintaining relationships with both new and existing customers, and closing deals. Key duties include prospecting for leads, presenting and demonstrating products or services, negotiating contracts, and meeting sales targetsClient relations:Identify and prospect new clients through cold calls, emails, networking, and market research. Maintain and strengthen relationships with existing clients. Act as the main point of contact between the company and its clients.
Making outbound calls to potential customers to promote products or services, handling inbound calls to answer inquiries, and maintaining accurate records of customer interactions. They must be skilled communicators, persuasive, and able to manage rejection while meeting sales or engagement targets. Make outbound calls to prospects to generate leads and sell products or services. Handle inbound calls, answer customer questions, and resolve complaints. Explain product features, benefits, and pricing to build interest. Persuade customers to make purchases or schedule appointments. Maintain accurate records of customer interactions and update customer information in a database or CRM system. Follow up with leads and existing customers to ensure satisfaction. Meet daily, weekly, and monthly performance targets. Collaborate with sales or support teams to improve the customer experience.
Social media executive responsible for developing and executing a brand's social media strategy to increase brand awareness and engagement. Key duties include creating and publishing content, managing social media campaigns, interacting with customers online, analyzing performance metrics, and staying current with social media trends. The role often collaborates with marketing teams and may involve managing paid advertising on social platforms Strategy development: Create and implement comprehensive social media strategies that align with business goals. Content creation and curation: Produce and schedule engaging content (text, images, video, etc.) across various platforms. Community management: Monitor social channels, respond to comments and messages, and engage with followers to build a strong community. Campaign management: Plan, execute, and monitor social media campaigns, sometimes including paid advertising. Performance analysis: Track key performance indicators (KPIs), analyze data, and report on campaign effectiveness to inform future strategies. Trend monitoring: Stay up-to-date on the latest social media trends, platform updates, and industry news to keep content fresh and relevant.