- Conduct outbound calls to introduce and pitch properties. - Qualify leads, schedule appointments, and build strong client relationships. - Maintain accurate CRM records and collaborate with sales teams. - providing information to guide them through the property selection process. - Providing excellent customer service by addressing inquiries and concerns promptly and professionally.
Manage a portfolio of customers and serve as their key point of contact Build and maintain strong, long-lasting customer relationships Understand customer needs and provide appropriate solutions and recommendations Handle customer inquiries, complaints, and escalations in a timely and professional manner Collaborate with cross-functional teams to ensure customer success Identify opportunities to enhance the customer experience and drive customer loyalty Prepare regular reports and maintain accurate customer records