We're Hiring: Support Executive (FASTag Services Operations) Job ID: SE/OPR/APR25 Company: Akova Fintech Solutions Private Limited Location: 18 Rabindra Sarani, Poddar Court Building, Gate No: 3, 3rd Floor, Room No: U, Kolkata 700001 Salary: As per candidature (competitive and experience-based) Work Mode: Hybrid – Work from Office & Work from Home About Akova: Akova Fintech Solutions Pvt. Ltd. is a leading fintech company specializing in FASTag services, delivering innovative, seamless toll payment solutions across India. We're expanding and looking for motivated individuals to join our growing Operations Support Team. Role Overview – Support Executive (FASTag Services): As a Support Executive, you’ll be the first point of contact for our customers, assisting them with FASTag-related queries through phone, chat, and email. You’ll play a key role in ensuring smooth user experience, issue resolution, and service education. Responsibilities: Respond to customer queries via phone, chat, and email. Assist with FASTag account issues, transaction disputes, and service interruptions. Educate users on new features, policies, and processes. Guide customers through troubleshooting and self-service steps. Ensure timely resolution and maintain follow-up on open tickets. Accurately document customer interactions and feedback. Preferred Skills & Qualifications: Strong communication skills (verbal & written). Ability to manage multiple queries in a fast-paced environment. Preferred Knowledge: SQL Python Advanced Excel Problem-solving mindset with a customer-first approach. Freshers welcome – training will be provided. Work Details: Rotational Shifts (Details shared during interview) Hybrid Role – Work from Office and Work from Home flexibility High-visibility operational role with impact Why Join Akova? Training and mentorship provided Opportunity to grow in the fintech sector Friendly and collaborative work culture Flexibility and career advancement opportunities Apply Now: Send your updated CV to: pratik.ghosh@akova.in Contact: 9147067841
We're Hiring: Support Executive (FASTag Services Operations) Job ID: SE/OPR/APR25 Company: Akova Fintech Solutions Private Limited Location: 18 Rabindra Sarani, Poddar Court Building, Gate No: 3, 3rd Floor, Room No: U, Kolkata 700001 Salary: As per candidature (competitive and experience-based) Work Mode: Hybrid – Work from Office & Work from Home About Akova: Akova Fintech Solutions Pvt. Ltd. is a leading fintech company specializing in FASTag services, delivering innovative, seamless toll payment solutions across India. We're expanding and looking for motivated individuals to join our growing Operations Support Team. Role Overview – Support Executive (FASTag Services): As a Support Executive, you’ll be the first point of contact for our customers, assisting them with FASTag-related queries through phone, chat, and email. You’ll play a key role in ensuring smooth user experience, issue resolution, and service education. Responsibilities: Respond to customer queries via phone, chat, and email. Assist with FASTag account issues, transaction disputes, and service interruptions. Educate users on new features, policies, and processes. Guide customers through troubleshooting and self-service steps. Ensure timely resolution and maintain follow-up on open tickets. Accurately document customer interactions and feedback. Preferred Skills & Qualifications: Strong communication skills (verbal & written). Ability to manage multiple queries in a fast-paced environment. Preferred Knowledge: SQL Python Advanced Excel Problem-solving mindset with a customer-first approach. Freshers welcome – training will be provided. Work Details: Rotational Shifts (Details shared during interview) Hybrid Role – Work from Office and Work from Home flexibility High-visibility operational role with impact Why Join Akova? Training and mentorship provided Opportunity to grow in the fintech sector Friendly and collaborative work culture Flexibility and career advancement opportunities Apply Now: Send your updated CV to: pratik.ghosh@akova.in Contact: 9147067841
Job Title: Data Analyst Job ID : DA/BO/JULY25 Company: Akova Fintech Solutions Private Limited Location: 18 Rabindra Sarani, Poddar Court Building, Gate No: 3, 3rd Floor, Room No: U, Kolkata 700001 Job Type: Full-time | Work from Office Experience: 1–3 Years Job Summary: Akova Fintech Solutions Private Limited is seeking a skilled and motivated Data Analyst to join our growing team. The ideal candidate will be responsible for analyzing large datasets, generating actionable insights, and supporting data-driven decisions across teams. If you're passionate about turning data into impact, this is the role for you. Key Responsibilities: Perform exploratory and statistical analysis on large datasets Develop and maintain SQL queries for data extraction, transformation, and reporting Use Python for data analysis, automation, and predictive modeling Analyze financial data to uncover trends, variances, and business insights Build interactive dashboards and reports for internal and client-facing use Collaborate with cross-functional teams to support company objectives Ensure data accuracy and optimize data pipelines for efficiency Qualifications: Preferred 1–3 years of experience in data analysis Strong knowledge of SQL for querying and managing databases Proficiency in Python for data tasks and automation Experience working with large-scale data and processing systems Understanding of financial concepts and data analysis Strong communication and presentation skills Familiarity with tools like Power BI, Tableau, or Matplotlib is a plus Bachelor’s or Master’s degree in Finance, Data Science, Computer Science, or a related field Interested candidates are requested to send us their updated CV at pratik.ghosh@akova.in, or call us directly @ 9147067841
Title: Channel Sales Manager FASTag JOB ID: CSM/SALES/SEPT25 Company: Akova Fintech Solutions Private Limited Work Location: State-wise Hiring Across India Head Office: 18 Rabindra Sarani, Poddar Court Building, Gate No: 3, 3rd Floor, Room No: N, Kolkata – 700001 Salary: Best in the Industry + Attractive Incentives Employment Type: Full-time About Us Akova Fintech Solutions Private Limited is a leading fintech company specializing in digital financial solutions, including FASTag services. We are expanding rapidly and looking for Channel Sales Manager (CSM) across all states to drive our growth in the FASTag segment. Job Summary We are hiring energetic and result-oriented Channel Sales Manager to lead FASTag sales and distribution in their respective states. This role requires strong sales skills, local market knowledge, and team leadership abilities to drive business success. Key Responsibilities Develop and execute state-wise sales strategies to achieve FASTag sales targets. Recruit, train, and manage a team of field executives or channel partners . Identify and onboard fleet owners, transporters, retailers, and dealerships for FASTag distribution. Ensure market penetration and activation of FASTag users in the assigned state. Build and maintain strong relationships with key stakeholders and customers. Track and report sales performance, ensuring targets are consistently met. Ensure compliance with company policies and government regulations. Eligibility & Requirements Preferred Graduate in any discipline. 2+ years of experience in sales (preferably in FASTag, or logistics). Strong leadership, communication, and negotiation skills. Local market knowledge and experience in regional sales operations. Bike/Scooter preferred for easy mobility within the assigned region. Willingness to travel extensively within the state. Self-motivated, target-driven, and a go-getter attitude. What We Offer Best-in-the-industry salary + Performance-based incentives. Opportunity to work in a fast-growing fintech company . Career growth & development opportunities. Supportive and dynamic work culture. How to Apply -v Email your updated CV to: pratik.ghosh@akova.in ! Call us directly at: 9147067841