About the Role We are looking for an enthusiastic and results-driven Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound inquiries, and providing information about our products or services to potential and existing customers. Responsibilities Make outbound calls to potential customers to promote products or services Handle inbound customer inquiries and provide relevant information Generate leads and follow up on existing ones to achieve sales targets Maintain accurate records of calls and customer interactions in the database Build and maintain positive relationships with customers Understand customer needs and offer suitable solutions Meet daily and monthly calling and conversion targets Provide feedback to the management team about customer needs, issues, or opportunities Qualifications High school diploma or equivalent (Bachelor’s degree preferred) Proven experience as a Telecaller, Customer Service Representative, or in a similar role Excellent communication and interpersonal skills Fluency in [English/Hindi/other regional language as applicable] Basic computer skills and experience with CRM software is a plus Positive attitude, patience, and good negotiation skills Schedule Monday to Saturday, 9:30 AM – 5:30 PM] Sunday and Government Holidays Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person
About the Role We are looking for an enthusiastic and results-driven Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound inquiries, and providing information about our products or services to potential and existing customers. Responsibilities Make outbound calls to potential customers to promote products or services Handle inbound customer inquiries and provide relevant information Generate leads and follow up on existing ones to achieve sales targets Maintain accurate records of calls and customer interactions in the database Build and maintain positive relationships with customers Understand customer needs and offer suitable solutions Meet daily and monthly calling and conversion targets Provide feedback to the management team about customer needs, issues, or opportunities Qualifications High school diploma or equivalent (Bachelor’s degree preferred) Proven experience as a Telecaller, Customer Service Representative, or in a similar role Excellent communication and interpersonal skills Fluency in [English/Hindi/other regional language as applicable] Basic computer skills and experience with CRM software is a plus Positive attitude, patience, and good negotiation skills Schedule Monday to Saturday, 9:30 AM – 5:30 PM] Sunday and Government Holidays Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person