Air Ticketing Executive - International

About Us

Tripokit is a global travel company headquartered in Australia, with offices in Canada, India, New Zealand, and USA. We specialize in international air ticketing and customer service.
As part of our India expansion, we are hiring multiple International Air Ticketing Executives to join our team in Mohali.

What You’ll Be Doing

• Booking international flights using GDS (Amadeus)
• Managing flight changes, cancellations, and special service requests (SSRs)
• Handling customer queries professionally via email, phone, and WhatsApp
• Providing accurate quotes for new bookings, date changes, and refund processing
• Coordinating with airlines for schedule changes, fare rules, and special exceptions
• Drafting clear and professional emails, confirmations, itineraries, and client communications

What We Expect from You

• Minimum 2 years of hands-on experience in international air ticketing using a GDS

OR

• A Bachelor’s degree in Travel & Tourism Management
• Excellent spoken and written English (mandatory)
• Experience working with travel companies based in Canada, the USA, or Australia is a strong advantage
• Ability to handle clients independently with professionalism and patience
• Strong attention to detail and a good understanding of fare rules
• Ability to perform well under pressure and manage multiple tasks
• Professional references will be required
• Only candidates with relevant qualifications or GDS experience will be considered

Minimum Qualifications

• Bachelor’s degree in Travel / Tourism Management

OR

• At least 2 years of experience in international air ticketing using a GDS

Job Details

• Location: Mohali
• Working Hours: Flexible
• Salary: ₹30,000 – ₹60,000 per month (in-hand), based on experience
• Incentives: Performance-based incentives for long-term team members

Job Type: Full-time

Pay: ₹30,000.00 - ₹60,000.00 per month

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person

Expected Start Date: 01/12/2026