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Lead - Customer Marketing Freshworks

7.0 - 11.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Lead - Customer Marketing, (Adoption & Retention Programs) at Freshworks, your main goal is to drive programs that assist customers in realizing value faster, adopting deeply, and renewing confidently. Your focus will be on designing, launching, and scaling lifecycle marketing programs to boost adoption, reduce churn, and lay the groundwork for expansion and advocacy. This role will be a part of the Customer Marketing & Advocacy team, reporting to the Customer Marketing Manager of Lifecycle & Retention Marketing, and collaborating with Customer Success, Product Marketing, Education, and Sales teams. Key Responsibilities: - Design and Execute Adoption Journeys: - Build and...

Posted 13 hours ago

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