Agilent Diagnostics & Genomics Solutions

Job Description Role Overview We are seeking a highly skilled Robotics Process Automation (RPA) Specialist to join our team. The successful candidate will be responsible for designing and developing RPA solutions to optimize and automate business processes using software solutions such as Blue Prism, Power Automate Desktop, or similar platforms. This role requires a deep understanding of automation technologies, process mapping, and the ability to effectively collaborate with various stakeholders to identify and implement automation opportunities. Key Responsibilities Design, develop, and implement RPA solutions to streamline and automate business processes, ensuring they meet business requirements and are scalable. Collaborate with business stakeholders to identify automation opportunities, define requirements, and develop project plans to ensure timely and successful implementation. Analyze and map existing processes to implement efficient automation strategies, focusing on improving process efficiency and reducing operational costs. Develop and maintain comprehensive process documentation, including process maps, technical specifications, and user manuals to support the RPA solutions. Monitor and troubleshoot RPA bots to ensure optimal performance, resolve any issues, and implement improvements to enhance reliability and efficiency. Provide training and support to business users on RPA tools and best practices, ensuring they have the necessary skills to utilize and manage RPA solutions effectively. Stay updated with the latest RPA technologies and industry trends and proactively suggest new tools and methods to improve automation capabilities. Conduct regular reviews and assessments of implemented RPA solutions to identify areas for improvement and optimize performance. Ensure compliance with company policies and industry regulations in the design and implementation of RPA solutions. Lead or participate in workshops and seminars to promote RPA awareness and develop innovative automation strategies. Develop and execute test plans to validate the functionality and performance of RPA solutions before deployment. Coordinate with IT and other departments to integrate RPA solutions with existing systems and workflows Collaborate with business stakeholders to understand their analytical needs and translate them into technical requirements for RPA or business analytics solutions. Develop and maintain dashboards and reports to track the performance, providing insights and recommendations for further optimization. Utilize data visualization tools and techniques to present complex data in a user-friendly manner, aiding in decision-making and strategic planning. Qualifications Qualifications Bachelor’s degree in computer science, Information Technology, or a related field. Relevant Years of experience 3 to 4 Years Proven experience in designing and developing RPA solutions using Blue Prism, Power Automate Desktop, or similar RPA tools. Experience with enterprise systems like Workday, SuccessFactors, Spotfire, Qlik and ServiceNow is advantageous. Strong analytical and problem-solving skills, with the ability to analyze complex processes and develop effective automation solutions. Excellent communication and collaboration abilities, with experience working with cross-functional teams to achieve organizational goals. Ability to work independently and manage multiple projects simultaneously, prioritizing tasks and meeting deadlines. Experience in process mapping, business analysis, and creating detailed documentation. Knowledge of programming languages such as Python, Java, or .NET is a plus, as it can enhance the development and customization of RPA solutions. Join our team and help us drive efficiency and innovation through RPA solutions. Apply today and be a part of our journey towards transforming business processes! Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required No Shift Day Duration No End Date Job Function Administration

Job Description Provides Technical & application services & support to external customers and Agilent customer engineers. This includes reactive and pro-active actions that result in a timely and cost-effective problem resolution with the objective to meet contractual agreements. May support third party products and occasionally visit customer sites. Acts as part of CSO Field Service staff Serves as an internal resource on technical issues and manages product escalations Collaborates with Agilent teams such as Support, Sales, Marketing and R&D to provide solutions to customers. Responsibilities of this position include but are not limited to; Responsible for providing technical & application support for Agilent analytical instruments to existing & new customers to central Location- Hyderabad and Vizag To perform Installations, Preventive Maintenance, Repair, software & hardware IQ OQ on Agilent products Leads projects requiring coordination with other functions & customers Deliver customer education courses on-site as well at COE labs Cost & time effective application method deployment on Agilent instruments Promptly troubleshoot method/technology transfers issues from one instrument to another. Respond promptly to related customer queries & help in prompt resolution of customer escalations Training of internal & external team and provide technical support. To participate in programs to stimulate demand for all Agilent range of products/services and ensure timely and proper execution of those programs Holds product seminars for customers, prospects, and employees To co-ordinate internally with all the field sales team and Managers to ensure that the key customers are delighted Must be willing to travel extensively. Qualifications Master’s/Bachelor’s Degree in Technology/Electronics & Communications/Instrumentation or equivalent Relevant 4-7 years of professional advanced/hands on knowledge of analytical instruments like Waters HPLC with Empower Software, LCMSMS, LCQTOF , LCMS including exposure to Biopharma applications. Excellent numerical, verbal, and written communication skills along with good organizational & negotiation skills Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required 75% of the Time Shift Day Duration No End Date Job Function Services & Support

Job Description Become a part of a dedicated and highly successful Customer Operations Center (COpC) team!!! Our employees are passionate about their contributions because there is a direct connection to our customers, our internal partners and Agilent’s success. We are searching for a Customer Service Supervisor to join the ATI COPC (EMEA & AFO) Service Order Management team! Manages customer service personnel and provides leadership to the field sales/ support activities, business groups and/ or corporate organization in the area of sales admin, order fulfillment, support admin, global credit and risk management, collections, inventory management, proposal development and contracts development/negotiation/administration. Plans, organizes, directs and controls the activities and staff required to provide solutions, consulting and controls to one or more defined business areas or processes. Develops organizational strategies to align with those of our external customers/industries/markets and internal business partners. Responsible for and measured on customer satisfaction goals. Key Responsibilities Team Management & Leadership: Supervise and guide the day-to-day operations of the SSD SOM team. Foster an empowered, collaborative, and accountable culture. Provide coaching, mentoring, and performance management to team members. Plan and manage employee training and development to build capability and engagement. Order Fulfillment & Customer Focus: Oversee the accurate booking of Service order management order closure process. Collaborate with internal teams (e.g., Sales, CMG, Contracts, Credit & Collections, etc.) to resolve order-related issues and ensure seamless order processing. Strive to exceed standards for customer satisfaction, service levels, and turnaround times for both order bookings and closure. Process Management & Compliance: Maintain all process Business Fundamentals Targets (BFTs) and ensure adherence to compliance and quality standards. Establish and uphold process controls to ensure operational excellence. Interpret, administer, and execute organizational policies and procedures effectively. Continuous Improvement & Innovation: Champion a Continuous Improvement (CI) mindset to identify and implement process efficiencies and innovations. Drive changes that improve the effectiveness and efficiency of the organization in achieving business goals. Collaboration & Conflict Resolution: Act as a key liaison with internal and external stakeholders to meet organizational objectives. Resolve conflicts arising within or escalated from the team, ensuring a positive work environment. Lead team projects or initiatives to drive organizational success. Operational Oversight & Tactical Execution: Assign tasks, direct, and monitor the work of team members to ensure goals are met. Develop and execute tasks and procedures required to support tactical business plans. Monitor and address resource requirements, employee schedules, and process changes to ensure smooth operations. Qualifications May require associate degree or higher education/specialized training/certification, or equivalent combination of education and experience. Typically, minimum of 1-year experience formally or informally leading people, projects and/or programs for entry to this level. Proven leadership experience, preferably in sales administration, order management, or customer operations. Strong analytical, problem-solving, and decision-making skills. Extensive knowledge and operational understanding of SAP CRM and/ or other ERP tools Excellent communication and interpersonal abilities. Experience driving a culture of innovation and continuous improvement. Knowledge of compliance requirements and process controls. Ability to work collaboratively with cross-functional teams and manage multiple priorities effectively. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required No Shift Evening Duration No End Date Job Function Customer Service

Job Description Provides financial analysis, reporting and business support to controllers and business heads. Responsible for the collection, consolidation, reconciliation, analysis, reporting and presentation of accounting and financial information used by management for planning and control. Provides business management with financial decision support and analysis, portfolio management, market model analysis, business planning, and financial reporting, planning and analysis. Maintains compliance with Generally Accepted Accounting Principles (GAAP). Qualifications Bachelor’s or master’s Degree or equivalent. Post-graduate, certification, and/or license may be required. Typically, at least 8+ years relevant experience for entry to this level. Proficiency with MS Excel and PPT. Functional knowledge of systems like SAP, Essbase, HANA will be an added advantage. Strong interpersonal skills including written, oral and presentation. Ability to work and communicate effectively with Senior Management/Executives. Strong team player, analytical skills and ability to work independently with business acumen. Strong customer-focus and results orientation. Strong accounting knowledge with the understanding of accruals, reconciliation & GL analysis. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required No Shift Day Duration No End Date Job Function Finance