Introduction to role: Are you ready to lead the charge in transforming patient platforms and associated technologies As the Director of Commercial IT - Platform Engineering, youll be at the forefront of innovation, overseeing the end-to-end ownership and accountability of solutioning, design, development, execution, and operational management of production. Dive into technologies like Salesforce Communities, Health Cloud, AgentForce, Einstein, Salesforce Voice over AWS, and AppExchange implementations. Collaborate across engineering roles, testing capabilities, and business units while working closely with third-party suppliers to drive success. Accountabilities: Maintain deep working knowledge ofplatforms / products / infrastructurealigned with our global estate (US, ROW: LATAM, AsiaPAC, ANZ, Europe & Middle East) Lead build, test, and deployment activities for assigned platform and IT product initiatives Serve as the voice of technical expertise to peers and 3rd party development suppliers ensuring alignment to AZ IT and Commercial IT standards Oversee platform engineering resources to validate business and functional requirements Act as an internal consultant on key assigned platforms and technologies for IT and business partners Evaluate newtechnologies/applicationfeatures and recommend strategic roadmaps through prototyping Refine business requirements, set priorities, resolve issues, and deliver innovative solutions Collaborate with regional solution architects and capability teams to co-create functionalities with strategic markets Demonstrate understanding of AstraZeneca s application development processes - handle CI/CD pipelines and DevOps WOW Lead, mentor, and coach the AZ Application Development team globally to enhance throughput and quality Drive alignment with cyber security standard processes ensuring platform security Continuous Improvement and Innovation: Partner with Platform Success Lead(s) on continuous improvement opportunities within platform/product backlogs Identify new hardware/software technologies for specialized business needs Identify process issues and implement changes to improve IT efficiency Essential Skills/Experience: Understanding of the Salesforce technology stack - Salesforce Health Cloud, Salesforce Voice, Salesforce Communities mandatory Understanding and use integration patterns - experience designing, implementing MuleSoft mandatory Consistent record of crafting and operating critical applications Experience working with and influencing business and BA s around Salesforce architecture and designs Experience supporting and guiding development teams Expertise in application design patterns and processes Prior experience in an Information Services/Information Technology environment with good eye for business including SaaS & professional services contract management Expertise in Continuous Integration and Deployment methods delivered as part of an agile team Minimum bachelors degree and engineering experience Desirable Skills/Experience: Einstein 1, AgentForce, and Voice AI experience
