Company Description Agamyaa Customer Service (ACS) is a next-gen customer experience (CX) company specializing in transformative experiences in customer support, sales, and collections for innovative global brands using digital technologies. Combining Digital and Human Intelligence, ACS is the preferred partner for end-to-end CX journeys across the Travel and High Growth Tech industries. Established in 2024, ACS employs over 100 professionals dedicated to delivering exceptional customer experiences globally. Role Description This is a full-time on-site role for a Digital Marketing Specialist located in Pune. The Digital Marketing Specialist will be responsible for creating, executing, and optimizing digital marketing campaigns. Daily tasks include managing social media platforms, analyzing web traffic, and developing online marketing strategies. The specialist will work closely with the sales and support teams to ensure cohesive and effective marketing initiatives. Qualifications Proficiency in Social Media Marketing and Digital Marketing Experience in Web Analytics and Online Marketing Strong Communication skills Ability to analyze data and adjust marketing strategies accordingly Familiarity with current marketing trends and tools Bachelor’s degree in Marketing, Communications, or a related field Previous experience in the customer experience industry is a plus

You will be joining Agamyaa Customer Service (ACS), a leading customer experience (CX) company that specializes in providing transformative customer support, sales, and collections services for global brands. By leveraging digital technologies and a blend of Digital and Human Intelligence, ACS offers end-to-end CX solutions tailored for the Travel and High Growth Tech sectors. Since its establishment in 2024, ACS has grown to a team of over 100 dedicated professionals committed to delivering exceptional customer experiences worldwide. As a Digital Marketing Specialist based in Pune, you will undertake a full-time on-site role focused on driving digital marketing initiatives. Your primary responsibilities will include conceptualizing, executing, and refining digital marketing campaigns to enhance brand visibility and engagement. This role will involve daily tasks such as managing various social media platforms, analyzing web traffic patterns, and devising effective online marketing strategies. Collaboration with the sales and support teams will be essential to ensure alignment and maximize the impact of marketing efforts. To excel in this role, you should possess proficiency in Social Media Marketing and Digital Marketing, along with a solid background in Web Analytics and Online Marketing. Strong communication skills are key, as you will be required to convey insights effectively and collaborate with cross-functional teams. Your ability to analyze data and adapt marketing strategies based on performance metrics will be crucial for success. Additionally, staying abreast of current marketing trends and tools is important to drive innovation and relevance in your strategies. A Bachelor's degree in Marketing, Communications, or a related field is required, while prior experience in the customer experience industry would be advantageous. If you are a dynamic marketing professional looking to make an impact in the digital landscape and contribute to delivering exceptional customer experiences, this role at ACS could be the perfect opportunity for you to showcase your skills and drive meaningful results.,