662 Aftersales Jobs - Page 19

Role : CRM Industry : Real Estate Location : Gurugram (Near Hudda metro station) 1. Address queries and complaints of customers over the phone, through emails, letters face to face client interactions in a timely and effective manner 2. Respond to emails and letters from customers regarding queries, in a timely manner 3. Collect and communicate customer feedback in a timely and efficient manner 4. Maintain and update the database with information on the nature of queries and status of resolution 5. Update customers on the status of their queries and complaints in a timely manner 6. Record all customer complaints / issues received and resolved 7. Coordinate with the back-end Customer Care tea...

Job Title: Manager Customization Location: Chennai Department: Customer Relationship Management Reporting To: Head CRM Organization: DRA Homes Job Purpose: To lead and manage customer customization requests and ensure a seamless customer experience by effectively coordinating with internal teams, vendors, and clients. This role acts as a bridge between customers and project execution teams, ensuring that all modifications are executed as per customer expectations and within project timelines. Key Responsibilities: 1. Customization Management: Serve as a single point of contact for customers requesting unit customization.Coordinate with design, engineering, and execution teams to validate fea...

Role & responsibilities :- To trace opportunities for improving the service proposition and implement them To assist RM in resolution of escalated queries / complaints related to operations To co-ordinate with the third parties for ensuring early resolution of issues / requests from clients To undertake projects relating to client services operations To handle escalated transactions of high value customers To send MIS or market reports to clients on timely basis To make monthly and quarterly market reports / presentations. Desired profile:- To resolve client inquiries, and making sure key client information and documentation is up to date To onboard new client accounts, which includes the co...

Candidate must have minimum 8 years of experience in spare parts sales Candidate must have a bachelor Digree in Engineering

Candidate must have experience on customer service and territory service profile Candidate must have a Bachelor's Degree on Engineering

Candidate must have experience in spare part sales. Candidate must have Bechlor Digree in Engineering.

A. Role & responsibilities : 1. Development of ASCs (Authorised Service Centre)in Industrial Segment and standard Mechanical Seal 2. Achieve yearly spares targets of assigned area and actively participate to ensure spare business exceed target value 3. Ensure prompt resolution of mechanical seal-related customer complaints through effective coordination with the plant warranty team 4. Provide guideline to ASCs Service Engineer for Installation, commissioning and trouble shooting. 5. Provide Product feedback to plant team and actively participate in product improvement activities 6. Provide product service training to customer/dealer 7. Coordinate between CWH & ASC for spares deliveries 8. Mi...

A. Role & responsibilities 1. Development of ASCs (Autorised Service Centre) in Industrial Segment and standard Mechanical Seal 2. Achieve yearly spares targets of assigned area and actively participate to ensure spare business exceed target value 3. Ensure prompt resolution of mechanical seal-related customer complaints through effective coordination with the plant warranty team 4. Provide guideline to ASCs Service Engineer for Installation, commissioning and trouble shooting. 5. Provide Product feedback to plant team and actively participate in product improvement activities 6. Provide product service training to customer/dealer 7. Coordinate between CWH & ASC for spares deliveries 8. Mini...

Maintaining and developing relationships with existing customers, Negotiation sales and after-sales services, Operate and work in ERP system, Making quotations in consultation with management, Making follow-ups for due payments from clients

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

TL with solid Team handling experience with Reputed Developers in Real Estate to handle the entire gamut of CRM team & CRM cycle. SOBO exp desired with Excellent Coms & presentation skills etc. Min 4-5 yrs proven TL experience desired.

Sales-Generating leads & identifying potential customer & maintaining strong customer relationships. Service -Providing technical expertise to customers. Troubleshooting technical issues & providing solution.

Technical Co-ordinate between Area Executives, employees and customers. Be present at reporting place of examiners to take feedback of previous day and plan daily schedule. Carry out annual equipment survey Plan for repair schedule as a preventive method. Carry out NIS before taking over new construction and modernization job. Estimate other than prescribed work. Conduct tool box talk with employees. Make employees continuously aware about safe work practices. Fatality Preventive Audits/ Tool Box Demonstration. Prepare quarterly review report. Make T orders. Monitor how to reduce callbacks. More so on top ten calls received. Inspect or re-inspect to see progress of work. / Random Check for Q...

Technical Co-ordinate between Area Executives, employees and customers. Be present at reporting place of examiners to take feedback of previous day and plan daily schedule. Carry out annual equipment survey Plan for repair schedule as a preventive method. Carry out NIS before taking over new construction and modernization job. Estimate other than prescribed work. Conduct toolbox talk with employees. Make employees continuously aware about safe work practices. Fatality Preventive Audits/ Toolbox Demonstration. Prepare quarterly review report. Make T orders. Monitor how to reduce call-backs. More so on top ten calls received. Inspect or re-inspect to see progress of work. / Random Check for Qu...

The candidate should be essentially from elevator background having experience in Service Job Responsibilities Attending the Call backs, Routine Maintenance /Code Maintenance Ensure 100 % Service visits - RM & HK Repair activity as and when required. ACR- Audit Copy Return & PCR - Pink copy return once work completed. Monitor Elevators as per WWJSSS compliance Generate T lead. Responsible for PUI completion. Education & Experience required Diploma/BE in Engineering 3-6 years in handling service in Elevator industry Excellent Communication & Interpersonal skills Assertive, Proactive, Result orientated and Self-starter Desirable Experience in Elevator industry.

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? On a typical day you will: Service maintenance for new elevators with quality and efficiency Work in a safe manner in accordance with all Environmental Health & Safety guidelines. Stay away overnight as and when required Liaise directly with the customer while on site to build a good working relationship Conduct inspection before and after installation to ensure high quality and safety standards What you will need to be successful : As a qualified mechanic, it is essential that you have knowledge of elevator equipment and that you can app...

Creating, nurturing, and managing Auto 2w/4w business Empanel a new dealer/ workshop/body shop Conduct demonstrations on products Communicate with customer regarding offers, Quotations etc. Explaining schemes, offers, and credit notes to dealers

Location: Bengaluru,Chennai,Ernakulam,Hyderabad,Kochi,Shanti Nagar Position Title: Field Supervisor - Service Education Background: Diploma/BE Engineering Experience: 12 to 18 years in Elevator Industry Minimum Diploma qualification required with 12 years' experience in Maintenace of Elevators/Escalators 1 ) Co-ordinate between Area Executives Dept Head as the case may be, employees and customers, Be present at reporting place of examiners to take feedback of previous day and plan daily schedule 2) Carry out annual equipment survey Plan for repair schedule as a preventive method 3) Carry out NIS before taking over new construction and modernization job. Estimate other than prescribed work 4)...

Job Title Field Executive - Service Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Hyderabad. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area territory, managing the portfolio of elevators within it Respond proactively and quickly to...

Customer Relations Excellence Demand Raising & Collections End-to-End post-sales Management Customer Records & Fund Flow Management Customer Complaint Resolution MIS Management Required Candidate profile Bachelor’s in Business, Marketing, or a related field 5+ years of experience in CRM, specifically in real estate. Expertise in customer relations systems and post-sales management. Perks and benefits + Incentives

Job Responsibilities Attending the Call backs, Routine Maintenance /Code Maintenance Ensure 100 % Service visits - RM & HK Repair activity as and when required. ACR- Audit Copy Return & PCR - Pink copy return once work completed. Monitor Elevators as per WWJSSS compliance Generate T lead. Responsible for PUI completion. Education & Experience required Diploma/BE in Engineering 3-6 years in handling service in Elevator industry Excellent Communication & Interpersonal skills Assertive, Proactive, Result orientated and Self-starter Desirable Experience in Elevator industry.

We are looking for a Customer Relations Manager for a real estate firm at Marathalli. Experience in Real Estate or with any DAS processing bank loans Documentation, loan processing, payment followups Good in communication and presentable.

Responsibilities: Manage client coordination post-booking, handle documentation, payment follow-ups, and support until possession. Ensure smooth handover, resolve queries, and maintain records to deliver a seamless post-sales experience. Provident fund Mobile bill reimbursements

As an Aftersales Manager at TVS Motor Company in Chandigarh, India, you will play a crucial role in optimizing aftersales services to ensure maximum customer satisfaction. Your responsibilities will include overseeing customer service operations, analyzing data to enhance service levels, collaborating with sales teams, and devising strategies to elevate customer experience and loyalty. It is essential to work closely with various departments to uphold superior service standards and provide unwavering support. To excel in this role, you should possess a strong background in customer satisfaction and customer service, with prior experience in aftersales and sales. Your analytical skills will b...

Looking for immediate joiners Looking for 5+ years of experienced candidate and immediate joiners 1. Find and Manage Clients Look for new business opportunities through networking and referrals. Meet with clients to understand their needs and maintain strong relationships. 2. Develop Sales Strategies Study market trends and competitors to find opportunities. Create and follow sales plans to achieve targets. 3. Coordinate Projects Collaborate with project managers and engineers to meet client needs. Track project progress and resolve issues as they come up. 4. Know Your Products Know the company's products and services well. Offer expert advice on the best solutions for their projects. 5. Clo...