1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

As a Digital Marketing Account Manager, you will be responsible for managing a diverse portfolio of clients from various sectors such as FMCG giants, E-commerce startups, professionals, leading news channels, etc. Your primary focus will be on establishing and maintaining effective communication with key client contacts through meetings, emails, and calls. You will be tasked with quickly onboarding new clients, meeting their requirements, and setting clear expectations to ensure profitable client management. In this role, you will provide strategic advice to support clients" growth plans and aim to grow revenue from existing client relationships by understanding their needs and providing them with relevant product/service information. Additionally, you will be responsible for client retention, managing dispute resolution, and collaborating with a dedicated Senior Manager to enhance the overall client experience. Collaboration is key in this role, and you will work closely with internal counterparts to lead affiliate initiatives across different territories, identify partnership opportunities with publisher services, and collaborate with the Analytics team to interpret data and develop effective strategies. You will also engage with other channel counterparts to deliver a comprehensive client experience and plan communication activities for account campaigns. Building and maintaining relationships both internally and externally will be essential, along with taking on 1-3 internal projects per year. To be successful in this position, you should have at least 1 year of digital marketing experience, including client service in an agency, client, or consulting setting. A degree in a Marketing field is preferred, and proficiency in Microsoft Office programs, particularly Excel and PowerPoint, is required. Strong client relationship-building skills, digital marketing strategy expertise, excellent time management, and communication skills are essential. Being web literate, having a passion for digital marketing, innovation, and startup culture will be advantageous. If you are someone who enjoys working in a dynamic, entrepreneurial culture and seeks competitive compensation and benefits, this opportunity is perfect for you. Freshers who are eager to learn and grow in the digital marketing field are encouraged to apply for our paid internship program. Join us and be part of a team that values creativity, innovation, and client success.,

Posted 4 days ago

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