Job Title: Assistant Clinic Manager Aesthetic & Cosmetic Surgery Clinic(ACSC) Location: Bandra (W), Mumbai Position Type: Full-Time Reports To: Principal Surgeon/ Owner We're looking for a dynamic and organized professional to lead the day-to-day operations of ACSC a cutting-edge aesthetic and cosmetic surgery clinic at the forefront of facial aesthetics in Mumbai. This role is ideal for someone who thrives on leadership, craves visibility, and is eager to contribute to one of the city's most innovative facial aesthetic clinics. What We Offer : At ACSC, we value initiative, creativity, and collaboration. Our team thrives in a supportive environment that encourages learning, professional growth, and direct exposure to the evolving world of aesthetic care. Key Responsibilities: Staff Leadership &Team Management: Recruit, train, and supervise clinic staff, including front desk personnel, nurses, and aestheticians. Develop staff schedules to ensure adequate coverage and optimal patient flow. Conduct regular performance evaluations and provide ongoing training opportunities. Foster a positive and collaborative work environment. Inventory & Product Oversight : Manage inventory of medical supplies, skincare products, and office materials. Monitor stock levels and place orders to prevent shortages or overstocking. Ensure proper storage and handling of all products, maintaining compliance with health and safety regulations. Patient Experience and scheduling Oversee the appointment booking system to maximize efficiency and patient satisfaction. Ensure timely confirmations, accurate patient records, and conflict-free scheduling Address patient queries, feedback, and concerns promptly and professionally. Operational & Financial Oversight: Collaborate with the leadership team to optimize revenue cycles and monitor KPIs. Oversee billing processes, ensuring accuracy and timely follow-ups. Assist in budgeting, financial planning, and implementing cost-effective strategies Facility Management: Ensure the clinic is clean, well-maintained, and compliant with safety standards. Monitor the condition of equipment and coordinate repairs or upgrades when needed Community & Corporate Engagement Build relationships with local businesses such as salons, gyms, wellness studios, to showcase the clinics services and specialties Structure and Promote tailored offerings including referral tie-ups, exclusive discounts, and membership-style packages for their staff or clients Qualifications: Bachelors degree in Healthcare Administration, Business Management, or a related field; a masters degree is preferred. Minimum of 3 years of experience in clinic management, preferably in the aesthetic or medical spa industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in electronic medical records (EMR) systems and Microsoft Office Suite. Ability to multitask and prioritize in a fast-paced environment. Strong problem-solving skills and attention to detail.
