DESCRIPTION AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Management and leadership of DCEO Engineering Team. Executes vision and goals for the team or department. Responsible for the overall operation and maintenance (both routine and emergency) of the critical infrastructure supporting IT operations of Data Centers. Has primary responsibility for availability zone of Data Centers. Managing and developing teams of shift engineers, providing both technical and leadership expertise and ensuring highest levels of performance. Is active in the training and/or development of others. Liaising with internal teams & management groups. Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency Participates in strategic planning projects. Helping in design, build and bring online new Data Centers. Negotiates and rolls out contracts and space. Assisting & managing relationships with vendors & contractors. Constantly improving all our processes and procedures. Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes. Assisting in implementing service methodologies including incident management, problem management, change management, capacity management and reporting. Deliver quality service and ensure all customer demands are met. Participates in recruiting efforts and performance management of the existing team. Continually raises the bar. Conducts financial analysis and contributes to financial decisions. Procurement for DCEO related expenditure Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers. Responsible for asset and inventory management. Assist in the design and build out of new facilities & multiple projects to increase current facility efficiency. Oversee the build out of Facility-specific infrastructure in existing locations. About the team About AWS Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 6+ years of electrical or mechanical engineering experience Knowledge of power distribution and data center mechanical cooling systems Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines Experience responding to off-hour emergency calls PREFERRED QUALIFICATIONS Master's degree or above in Electrical Engineering, Mechanical Engineering, or a related field 10+ years of Data Center Engineering or Mission Critical Services Experience. Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Data Services India Private Limited (“ADSIPL”) is looking for a Data Center Security Specialist to join our expanding Data Center Operations team in Mumbai. Our ideal candidate is detail-oriented, innovative, and professional. They have a passion for delighting customers, teamwork, and continuous improvement. The Data Center Security Specialist role encompasses oversight of contract employee deliverables and collaboration with Data Center Managers in order to devise security strategies, achieve financial targets, and to improve the overall operational security within our Data Centers in India. They will report to the Area Security Manager responsible for their Data Center Campus. Key job responsibilities Coordinate the activities of a professional contract guard force Interface with and assist in mobilizing vendors involved in system repairs and new security construction Oversee individual security vendor deliverables, track service delivery and request corrective actions from vendors as needed Foster working relationships to educate data center stakeholders on false alarm reductions Extract metrics and observe improvements by looking at and analyzing data Verify Data Center security programs are delivered to meet defined global security standards Develop strategies for improving electronic surveillance and access controls Draft reports and prepare presentations on the status of physical security operations Collaborate with managers in writing and implementing security processes and procedures Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain security standards Be able to travel between local sites as needed, up to 50% of the workweek. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent, or 1+ years of customer facing IT role or physical security systems/infrastructure work experience PREFERRED QUALIFICATIONS 2+ years of any combination of the following: application security frameworks, identity and access controls, incident response, mobile security, cloud computing and security, AI security, threat intelligence, and penetration testing experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level. To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world’s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations. The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most advanced data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India. A Data Centre Operation Technician at ADSIPL, expectation from role are: You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure. your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability. You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others). You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues. You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure. You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals. You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment. More experienced technicians may assist in training less experienced members of the team. This position also has a physical component requiring the ability to lift & rack equipment up to 18kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines. This role involves covering 24x7 shift rotation About the team About AWS Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 2+ years of computer hardware troubleshooting and repair experience 1+ years of computer networking experience Bachelor's degree Experience with server booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID Experience with network hardware: copper and optical fiber cabling, switches, routers PREFERRED QUALIFICATIONS Experience dealing effectively with customers during problem resolution and operating efficiently under pressure Experience with redundancy: power feeds, ATS, server hardware, RAID, network connectivity Remote Access: Console routers, IPMI, BMC Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help us expand AWS Cloud offerings to the next level. To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world’s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations. The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most advanced data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India. A Data Centre Operation Technician at ADSIPL, expectation from role are: You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure. your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability. You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others). You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues. You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure. You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals. You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment. More experienced technicians may assist in training less experienced members of the team. This position also has a physical component requiring the ability to lift & rack equipment up to 18kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines. This role involves covering 24x7 shift rotation About the team About AWS Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 2+ years of computer hardware troubleshooting and repair experience 1+ years of computer networking experience Bachelor's degree PREFERRED QUALIFICATIONS Experience dealing effectively with customers during problem resolution and operating efficiently under pressure Experience specifically with Cisco 37xx, 49xx, 65xx, 73xx, 76xx, Nexus 7K and Juniper MX/EX platforms including all compatible supervisory and line cards for these platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Data Center Manager for the world’s biggest Cloud Infrastructure. You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace at which we build and operate Data Centers in India for Amazon Data Services India Private Limited (“ADSIPL”). You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors. You will also have a passion for technology along with a desire to be the best at your job every day! Key job responsibilities As a Data Center Manager in ADSIPL, you will get to manage the world’s largest Cloud Computing Infrastructure in India. We encounter interesting, challenging & complex problems every day, being a technical manager in ADSIPL means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role. Your day job at ADSIPL will include (but not limited to): Managing and developing teams of high quality Data Center Technicians, providing both technical and leadership expertise and ensuring highest levels of performance. Maintaining existing co-located and in-house Data Centers in India Helping build and bring online new Data Centers in India Constantly improving all our processes and procedures. We believe there is nothing we cannot improve Assisting & managing relationships with external vendors & contractors Liaising with internal teams & management groups at ADSIPL Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers in India Creating and maintaining metrics on all aspects of ADSIPL’s Data Centers in India and utilizing those metrics to drive positive changes Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc. A day in the life Managing and developing teams of high quality Data Center Technicians, providing both technical and leadership expertise and ensuring highest levels of performance. Maintaining existing co-located and in-house Data Centers in India Helping build and bring online new Data Centers in India About the team About AWS Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 7+ years of IT infrastructure management, incident management, or related experience Experience that includes strong analytical skills, attention to detail, and effective communication abilities Experience managing a team of individuals contributors that span multiple or complex products or programs within your organization Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience at Amazon PREFERRED QUALIFICATIONS Bachelor's degree in Electronic Engineering, Computer Engineering, or a related field 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.), or 3+ years of data center engineering experience Knowledge of critical data center mechanical and electrical equipment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.