Job
Description
We seek dedicated individuals to join our team as Admission Counsellor at I Am An Artist India , the leading Fine Art School and Art Gallery based in Mulund West, Mumbai, India. As a Admission Counsellor, you will be our student's and customers' primary point of contact, handling inquiries, providing information about our products and services, and assisting with sales transactions. Responsibilities: 1. Handle Inbound Calls: Receive and manage incoming calls from students and customers regarding inquiries, course details, product information, and sales orders. 2. Provide Excellent Customer Service: Assist customers courteously and professionally, addressing their questions, concerns, and feedback in a timely and effective manner. 3. Promote Products and Services: Educate customers about our acceptable art courses, drawing and painting classes, handmade paintings, and other offerings. Encourage enrolment in courses and promote sales of our products. 4. Process Sales Orders: Assist customers in placing orders for our products and services, including course registrations, artwork purchases, and customized painting requests. 5. Maintain Customer Records: Using our CRM system, we keep accurate records of customer interactions, inquiries, and sales transactions. 6. Resolve Customer Issues: Proactively identify and resolve customer issues, complaints, or disputes to ensure customer satisfaction and retention. 7. Collaborate with Team: Work closely with other team members, including instructors, artists, and administrative staff, to coordinate customer inquiries, sales activities, and promotional campaigns. Shift and schedule : Tuesday to Sunday: 11:00 AM - 08:00 PM Location : Mulund West Mumbai, India Contact: +91 9702117617 Website: www.iamanartist.co.in Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Leave encashment Paid sick time Paid time off Schedule: Day shift Weekend availability Supplemental Pay: Commission pay Performance bonus Quarterly bonus Yearly bonus Ability to commute/relocate: Mulund West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person
