Experience in a customer-facing role, particularly in hospitality, is often preferred. Excellent communication, organization, and problem-solving skills are also crucial. Here's a more detailed breakdown:Education and Experience: Minimum: High school diploma or GED. Preferred: A degree or diploma in hospitality management or a related field can be advantageous. Experience: Prior experience in customer service or a front desk role in a hotel is often a plus. Skills: Communication: Excellent verbal and written communication skills are essential for interacting with guests. Customer Service: A strong customer-centric attitude and the ability to handle guest inquiries and complaints effectively are vital. Organization: The ability to multitask, prioritize tasks, and manage time efficiently is important. Computer Literacy: Proficiency in using computer systems, including hotel management software, is required. Problem-Solving: The ability to address guest concerns and resolve issues in a timely and professional manner is necessary. Language Skills: Fluency in English is generally required, and knowledge of other languages can be beneficial, especially in international hotels. Attention to Detail: Accuracy in processing reservations, payments, and maintaining records is important. Other Qualities: Personal Presentation: A well-groomed and professional appearance is often expected. Adaptability: The ability to remain calm and composed under pressure, especially during peak hours or busy periods, is crucial. Teamwork: Hotel receptionists often work closely with other departments, such as housekeeping, so the ability to collaborate effectively is important. Job Type: Full-time Pay: ₹7,000.00 - ₹8,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Night shift Rotational shift Supplemental Pay: Performance bonus Quarterly bonus Shift allowance Work Location: In person
Experience in a customer-facing role, particularly in hospitality, is often preferred. Excellent communication, organization, and problem-solving skills are also crucial. Here's a more detailed breakdown:Education and Experience: Minimum: High school diploma or GED. Preferred: A degree or diploma in hospitality management or a related field can be advantageous. Experience: Prior experience in customer service or a front desk role in a hotel is often a plus. Skills: Communication: Excellent verbal and written communication skills are essential for interacting with guests. Customer Service: A strong customer-centric attitude and the ability to handle guest inquiries and complaints effectively are vital. Organization: The ability to multitask, prioritize tasks, and manage time efficiently is important. Computer Literacy: Proficiency in using computer systems, including hotel management software, is required. Problem-Solving: The ability to address guest concerns and resolve issues in a timely and professional manner is necessary. Language Skills: Fluency in English is generally required, and knowledge of other languages can be beneficial, especially in international hotels. Attention to Detail: Accuracy in processing reservations, payments, and maintaining records is important. Other Qualities: Personal Presentation: A well-groomed and professional appearance is often expected. Adaptability: The ability to remain calm and composed under pressure, especially during peak hours or busy periods, is crucial. Teamwork: Hotel receptionists often work closely with other departments, such as housekeeping, so the ability to collaborate effectively is important. Job Type: Full-time Pay: ₹7,000.00 - ₹8,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Night shift Rotational shift Supplemental Pay: Performance bonus Quarterly bonus Shift allowance Work Location: In person