Administrative Assistant

Job Description

Job Title: Front Office cum Receptionist Job Summary: We are looking for a well-presented and efficient Front Office cum Receptionist to manage our front desk and provide administrative support across the organization. This role serves as the first point of contact for visitors and clients and is responsible for delivering a professional and friendly front-office experience, while handling various clerical duties to support the daily operations. Key Responsibilities: Greet and welcome guests, clients, and visitors in a courteous and professional manner. Manage the front desk by answering incoming calls, responding to inquiries, and redirecting calls or messages to appropriate departments. Maintain visitor logs and issue visitor passes in compliance with company security policies. Handle appointment scheduling, meeting room bookings, and event coordination as needed. Receive, sort, and distribute daily mail, deliveries, and courier packages. Maintain a tidy and presentable reception area with all necessary stationery and materials (e.g. pens, forms, brochures). Provide administrative support including data entry, filing, photocopying, and managing office supplies. Assist HR or Admin with onboarding new employees or other front desk-related tasks. Follow security procedures for visitors and maintain confidentiality in all matters. Requirements: High school diploma or equivalent; associate or bachelor's degree in administration or relevant field is a plus. Proven work experience as a receptionist, front office representative, or similar role. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Familiarity with office equipment such as printers, fax machines, and phone systems. Strong verbal and written communication skills. Professional attitude and appearance. Multitasking and time-management skills, with the ability to prioritize tasks. Customer service attitude and the ability to stay calm under pressure.