Admin cum counselor

Job Title: Office Admin cum Counselor
Location: Kochi, Kerala
Job Type: Full-Time
Salary:10k to 18k
Experience: 1–3 years

Job Summary:

We are looking for a proactive and well-organized Office Admin cum Counselor to join our Kochi office. This dual-role position requires a candidate who can efficiently manage administrative operations while also counseling students and walk-in clients. Prior experience in the EdTech or education sector will be considered a strong advantage.

Key Responsibilities: Administrative Duties:

• Manage front office operations including phone handling, emails, and visitor management
• Maintain proper documentation and digital filing systems
• Coordinate day-to-day logistics, inventory, and office upkeep
• Assist with scheduling meetings, preparing reports, and managing calendars
• Liaise with internal departments for smooth workflow and communication

Counseling Responsibilities:

• Attend to student inquiries (walk-ins, calls, or online) and provide accurate information about programs and courses
• Counsel and guide students in choosing suitable educational options
• Keep track of student records and follow-ups
• Collaborate with academic and training teams for smooth onboarding
• Maintain a professional and approachable demeanor during all counseling interactions

Qualifications and Skills:

• Bachelor’s degree in any discipline (Education, Psychology, or Management preferred)
• 1–3 years of experience in admin or counseling roles
• Prior experience in the EdTech or education sector is a plus
• Excellent communication skills in English and Malayalam
• Strong interpersonal, organizational, and multitasking skills
• Proficiency in MS Office and basic digital tools

Job Type: Full-time

Schedule:

• Day shift

Experience:

• Admin cum counselor: 1 year (Required)

Location:

• Kochi, Kerala (Required)

Work Location: In person