Admin Cum Client Relations

job summary

This role combines office management and client coordination. You’ll ensure smooth day-to-day operations, keep documentation accurate, and act as the main contact for client updates and follow-ups. If you’re organized, proactive, and strong in communication, this position is a solid match.

Key Responsibilities

A. Administration

• Oversee day-to-day office operations and ensure all supplies, facilities, and infrastructure needs are met.
• Maintain company records, compliance files, documentation, and vendor agreements.
• Manage travel bookings, petty cash, reimbursements, and expense documentation.
• Prepare internal reports on daily, weekly, monthly, and quarterly basis.
• Ensure all departments follow standardized SOPs and reporting timelines.
• Support management in audits, documentation, and operational tracking.

B. Client Relations

• Follow up with clients on approvals, deliverables, and satisfaction levels.
• Serve as the first point of contact for clients, respond to inquiries, and ensure timely updates.
• Coordinate between internal departments to ensure client requirements are met without delay.
• Maintain accurate CRM entries for all client interactions, calls, updates, and follow-ups.
• Collect client feedback post-delivery and share improvement reports with respective teams.
• Assist in preparing client presentations, reports, and MOM (Minutes of Meetings).
• Escalate issues or delays to the concerned Head of Department before they impact client satisfaction.

Requirements

• Strong communication and follow-up skills.
• Good organizational and documentation skills.
• Ability to multitask and manage deadlines.
• Basic computer literacy (MS Office, CRM tools preferred).
• Candidates living near Perinthalmanna will be given preference.

Working Hours: 9:00 AM to 5:30 PM, Monday to Saturday

Interested candidates can share their CV to 8606860900.

Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person