Role & responsibilities Making Outbound Calls: Initiate calls to prospective customers to introduce our services and products. Effectively pitch and engage to create sales opportunities. Handling Inbound Calls: Manage incoming calls from existing or potential customers, addressing inquiries, resolving issues, and identifying opportunities for cross-selling or upselling. Audience Generation: Proactively reaching out to targeted customers via phone calls to extend personalized invitations to corporate events, driving attendance and engagement Generating Leads: Identify and qualify new leads through calls, follow-ups, and research to expand the customer base. Customer Engagement: Build rapport with potential and existing customers, actively listening to their needs and providing solutions that align with their requirements. Data Profiling: Analyzing industry-specific data to understand target audiences, trends, and challenges, enabling personalized marketing and informed business decisions. Meeting Sales Targets: Strive to meet and exceed individual sales goals and KPIs, ensuring the growth of the business and maintaining consistent performance. Following Up: Maintain proactive communication with leads, ensuring timely follow-ups to nurture relationships and close sales.