- - 1+ years of human resources experience - - 1+ years of Microsoft Office products and applications experience - - Bachelor's degree in business, HR, or a related field, or High school or equivalent and 1+ years of case management experience - - 3+ years of contact center, customer service, human resources or equivalent experience - - Demonstrated proficiency handling customer contacts, queries and resolutions. At Amazon we believe that every day is still Day One. We are striving to be Earth’s Best Employer and to get there, we need exceptionally talented, bright, and driven people. Join the Amazonian eXperience and Technology Departures Team as an Appeal Sr. Administrator and help make a difference for all Amazonians. Our organization delivers best-in-class service to Amazon employees and alumni throughout their Appeals journey. As a member of the HR organization, you will handle confidential and sensitive information, as well as demonstrate strong integrity and ethical behaviors. You will use your strong analytical and critical-thinking skills to bring about continuous improvement on a daily basis; put your exceptional customer service, communication, organizational skills, superior attention to detail and ability to prioritize to work in a fast-paced, rapidly changing HR environment. Key job responsibilities Utilize your deep diving skills and Amazon policy expertise to identify required documentation for appeal cases. Assess documentation for accuracy and past precedent. Identify any process defects and recommended remediation. - - 2+ years of human resources functions experience - - Knowledge of HRIS or Applicant Tracking Systems are preferred - - Experience with Payroll Systems, HRIS - - 4+ years of contact center, customer service, human resources or equivalent experience - - Experience using Knowledge database and researching skills. - - Proven ability to manage customer contacts in a fast-paced environment. - - Proven ability to adjust to constantly changing workloads. - - Proven ability to follow existing process with high attention to detail. - - Additional languages a plus. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

2+ years of finance experience. Proficient in Microsoft Excel. Flexible to work in shifts, Minimum Graduated Amazon.com employs more than 600K staff worldwide and our team’s goal is to pay our employees accurately and on Time, with the highest customer obsession and controller-ship, at the lowest cost to Amazon. Job Description: Amazon is looking for a candidate to join the fast paced world of Payroll operations. Payroll is processed on a weekly, bi-weekly and monthly basis in multiple states, and this person will perform a variety of technical tasks relative to assigned areas of responsibility including data compilation and support of the Payroll Team Key job responsibilities Process payroll utilizing Vendor payroll software Audit payroll related data Review and process time sheet input records for employees Process manual check calculations, work with the vendor to process stop payments/reversals, enter paycheck card entries and assist with check distribution and backup other payroll analysts as needed Produce timely responses to employee inquiries Key job responsibilities Process payroll utilizing Vendor payroll software Audit payroll related data Review and process time sheet input records for employees Process manual check calculations, work with the vendor to process stop payments/reversals, enter paycheck card entries and assist with check distribution and backup other payroll analysts as needed Produce timely responses to employee inquiries Internal job description 2+ years of US Payroll experience. Excellent communication skills Flexible for rotational shift and week-offs. Good comprehensive skills. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Bachelor's degree in accounting and commerce (B. Com) - Knowledge of Excel at an advanced level - Experience with Microsoft Office products and applications Amazon Finance Operations / payroll team is looking for individuals with Expertise in the APAC Payroll, Employee Tax and Benefits process experience. Along with Payroll, the individual having auditing skills, problem solving skills, payroll system knowledge is plus. Amazon seeks a Payroll Analyst with at least 2 years relevant experience in a large customer-oriented corporate environment where Payroll is processed on a monthly / Biweekly basis. Core deliverables, -Pay Amazon employees accurately, on time , every time. -Manage Off-Cycle Payrun and payments. -Process payroll i.e. Salary, employee / employer tax’s and other statutory deductions using in house / 3rd party payroll platform. -Produce timely responses to queries received from employees, support team and HRBP’s. -View and manage human resource data on people portal. -Process manual check calculations, work with the vendor to process stop payments/reversals, enter paycheck card entries and assist with check distribution and backup other payroll analysts as needed. -Support scheduled and adhoc payroll task such as reporting, reconciliations, tax filings i.e. Start of year, end or year, annual employee earning records. -Strong communication and email etiquette skills -Good Excel and other MS applications -5 days working from office Key job responsibilities •Processing end to end payroll, stakeholder management, validate and audit payroll related data. •Proven ability to develop new ideas and creative solutions •Produce timely responses to employee inquiries •Demonstrate the aptitude to audit for quality, and analyze for root cause •Demonstrate the bias for action to take calculated risks •Earn and develop the trust of others to challenge and improve processes and procedures 2+ years of finance operations Payroll /shared services, accounts payable/ account receivable (collections) or general ledger experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

What qualifications do we need from you? Minimum age: 18 years old Have the right to work in India Strong communication skills in English (both written and oral fluency) Experience working with a computer The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11pm Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required) I hereby consent to the recording of your video and audio during interview stages and during the term of your employment at Amazon (as applicable) for the purposes of proctoring the assessment and validating your identity. You further agree that Amazon, Amazon's authorized personnel or third parties authorized by Amazon may capture and store a screenshot of your face which will be used for the purpose of Amazon's internal records purpose and continued identity verification. Further, you may also be required to show a government issued ID (except Aadhaar card) having your photo to Amazon, Amazon's authorized personnel or third parties authorized by Amazon during your interview stages and on your first day of joining Amazon as an employee. You consent that a screenshot of the government ID may be captured by Amazon or Amazon's authorized personnel, or third parties authorized by Amazon for Amazon's internal records purpose and validation of your identity. Work from Office with Amazon Customer Service! Role: Customer Service Associate for B&M Job Type: Contractual Location: Work from Office in Pune Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers. What are your hours? This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hrs, for example: 4x10hrs or 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date. What strengths will you bring? Hard-working, articulate, and detail-oriented Friendly and customer-focused in every situation Ability to learn quickly and embrace change Comfortable multi-tasking in a high-energy environment. What benefits will you receive? One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including: Medical insurance Pension plan Internet allowance Lifestyle benefits and retail discounts through our Amazon Extras program Expert training and ongoing opportunities to learn more and develop your skills If this role sounds like it’s for you, then click on the link below to start the application process! You’ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience. If successful, we will contact you about next steps! Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

- Bachelor's degree in accounting and commerce (B. Com) - Knowledge of Excel at an advanced level - Experience with Microsoft Office products and applications GAR (Global Accts Rec) is looking for a proactive, customer and detail-oriented Collections Analyst whose main responsibility will be to handle inbound & make outbound calls to resolve accounts receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon’s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely payment. • Understanding of Accounts Receivables process. • Should be flexible for Night Shift. • The role requires to work from office 5 days weekly. • Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio. • Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared • Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally • Monitor high-risk accounts and ensure timely escalation of challenges to management • Continually look at ways to improve the customer experience. • Assist in streamlining and improving the accounts receivable process by identifying areas of improvement. • Meet the monthly productivity goals. • Reconcile complex accounts and have excellent attention to detail. Key job responsibilities • Reconcile complex accounts and have excellent attention to detail. • Understanding of Accounts Receivables process. • Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio. • Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared. • Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally. • Monitor high-risk accounts and ensure timely escalation of challenges to management. • Continually look at ways to improve the customer experience. • Assist in streamlining and improving the accounts receivable process by identifying areas of improvement. • Meet the monthly productivity goals. • Reconcile complex accounts and have excellent attention to detail. 4+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

What qualifications do we need from you? Minimum age: 18 years old Have the right to work in India Strong communication skills in English (both written and oral fluency) Experience working with a computer The availability to work varying shifts from Monday to Sunday within the operating hours of 06 am and 11 pm Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required) You'll need a quiet, distraction free work space (dedicated office space with a desk and chair) From a technical perspective, a minimum broadband connection of 100MB download speed and 8MP upload speed using a hard-wire ethernet internet connection (no WIFI). Work from home with Amazon Customer Service! Role: Customer Service Associate Job Type: Seasonal Location: Work from home in Maharashtra, India Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer’s conversation and deliver the exceptional support experience our customers love. What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers. What are your hours? This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hrs, for example: 4x10hrs or 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 06 am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date What strengths will you bring? Hard-working, articulate, and detail-oriented Friendly and customer-focused in every situation Ability to learn quickly and embrace change Comfortable multi-tasking in a high-energy environment. What benefits will you receive? One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including: Medical insurance Pension plan Internet allowance Lifestyle benefits and retail discounts through our Amazon Extras program Expert training and ongoing opportunities to learn more and develop your skills If this role sounds like it’s for you, then click on the link below to start the application process! You’ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience. If successful, we will contact you about next steps! Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://jobs.amazon.in/people-with-disabilities#/ for more information.

- Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience technical product management - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior executives Are you interested in shaping the future of how people watch movies, shows and more? Do you want to contribute to the rapidly growing international customer base of Amazon’s Prime Video? Amazon Prime Video’s vision is to be the world’s favorite entertainment brand, and the first-choice entertainment hub globally. Prime Video is a premium streaming service that offers customers a vast collection of TV shows, movies and live sports events - all with the ease of finding what they love to watch in one place. We also offer our members the opportunity to subscribe to add-on channels (3P streaming services) and to rent new release movies on the Prime Video Store. Prime Video is at the forefront of the entertainment industry and growing fast, now available in 240 countries and territories worldwide. We work in a dynamic and exciting environment where innovating on behalf of our customers is at the heart of everything we do. You’ll be part of Prime Video APAC (Asia-Pacific) who oversee India, Middle East & North Africa (MENA), South-East Asia (SEA), and Japan. You will be the product leader working closely with regional business leaders and teams and will have the opportunity to develop a deep understanding of the local customers, think-big and drive a strategic vision in building solutions to address the local customer needs which could scale world-wide. You’ll be responsible for creating product roadmaps, building product requirements and will be collaborating with product and tech teams world-wide in delivering these features. We are looking for a customer-obsessed Product Manager Tech with a strong track record of ownership who has successfully delivered results in a fast-paced and dynamic business environment. Key job responsibilities * You will be a strong product leader with an ability to work independently with your stakeholders and leaders. * Develop a deep understanding of the Prime Video customers, particularly of customers based in India. * Develop a thorough understanding of the digital video market segments and continually assess the landscape and emerging industry trends. * Participate and influence stakeholders to define the product vision & strategy * Develop the product roadmap and supporting metrics required to deliver and enhance a best in class digital video customer experience. * Work cross-functionally with data science, engineering, design, marketing, business development, legal, finance, customer service, and operations teams to deliver on the product roadmap and business goals * Influence the dependent teams and stakeholders and can efficiently navigate roadblocks and move forward. * Own leadership reviews to keep regional business leaders updated on product status. Experience working directly with Engineers on product enhancements Experience in project management methodologies, business analysis, or process improvement MBA or advanced degree in a related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 1-2+ years of relevant work experience - Background in accounting, finance, or the payments industry - Strong analytical skills with excellent problem-solving abilities - Advanced knowledge of Excel - SQL Intermediate to Advanced - Metrics and reporting; invent and simplify - Python, Analytical problem solving (Analysis, DB concept and Statistics) - Visualization (Excel charting, Tableau/PowerBI) - Demonstrated ability to work with multiple layers of complexity - Proven ability to identify and resolve data inconsistencies - Ability to present information and analysis clearly and concisely - Is innovative, can simplify, and have relentlessly high standards - Experience driving small to medium sized cross functional projects - Proven ability to build relationships and influence others - Strong overall business acumen - Very strong written and oral communication skills - Is data driven and sets clear, measurable quality goals - Maintains composure in the face of highly ambiguous environments and constant change - Bachelor’s Degree or equivalent Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. Amazon's Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Business Analyst to support our Ordering Tech and Regional Accounting teams. We are looking for passionate and talented system analysts who have experience working with innovative, mission critical, high-volume applications that customers love. This is a high visibility team where you will get a chance to make a positive impact on customer experience. This team supports Amazon Ordering team that builds services which enables all aspects of a customer purchase life cycle starting from shopping cart, checkout, order processing, managing order history and post-fulfilment actions. Ordering team builds services which are backbone for multiple commerce sites like Grocery, Prime Now, Alexa shopping, Amazon Go, Amazon Books, Amazon pharmacy and more. Our services include multiple, massively scalable distributed systems that provide inexpensive, reliable, financial controllership platforms to our business partners. The ideal candidate must have superior attention to detail and the ability to manage multiple competing priorities. As a systems analyst on our team, you will help investigate issues, identify root causes, and help drive fixes to our systems in the finance/accounting space. You should be somebody who enjoys working on solving problems, are customer-centric, and works well across teams Key job responsibilities - Provide operational support for accounting and business to ensure financial events are completely and accurately recorded from source to our financial ledgers. - Investigate common system failures such as corrupt workflows, missing or wrong configuration, and incorrect postings. - Responsible for identifying root causes, categorize them into buckets, and provide systematic solution insights. - Provide user operational support and respond to data and research queries from management team. - Provide financial operations support for accounting and lines of business in order to complete reconciliation of financial accounts. - Work with product management, technology management, and accounting to research issues, and implement process improvements. A day in the life The Business Analyst is responsible for partnering with internal business customers to analyze and manage financial issues relating to business operations. In this role, you will provide guidance and requirements for new product launches and resolve current financial business issues by partnering with accounting, appropriate business units, and source system teams. You will ensure new business launches meet requirements for all relevant financial use cases, including accounting, source system accuracy, and completeness. This role will identify and assist in fixing root causes by providing research, data, support, and recommendations to source system teams and business units. You will also work to develop and automate processes to identify appropriate classifications of financial variances and transition the solution to accounting when the process is in steady state. About the team Amazon's Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Finance Analyst to support our Accounting Onboarding team. Experience with AWS Products Experience dealing with large datasets Proven ability to develop new ideas and creative solutions Proven ability to work successfully in an ambiguous environment Proven ability to meet tight deadlines and prioritize workload Ability to work in cross-functional teams Customer focus and professional demeanor Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Interested in working on the Echo Show, Echo Spot, and other Alexa-enabled devices? If so, we'd love to talk to you! Our team focuses on the software for Alexa touchscreen-enabled devices. We've already launched our Show and Spot products successfully in multiple countries, and are continuing to pioneer this new innovative area that blends touch and voice interactions. We’re just getting started, and we’d love for you to join us in bringing these experiences to millions of customers. If this sounds appealing to you, please contact us and we’d love to chat! If you join us, your opportunities will include: Work with business and development teams to understand product vision and requirements Analyze how all elements of the system software ecosystem work together, and develop QA approaches that fit the overall strategy Develop test strategies, create test harnesses and automation Develop and execute test plans and monitor and report on test execution Work with a team of quality engineering professionals to devise overall strategies for product delivery BASIC QUALIFICATIONS 4+ years of quality assurance engineering experience Experience in manual testing Experience in automation testing Experience scripting or coding Experience as QA lead on medium to large sized projects PREFERRED QUALIFICATIONS Experience with at least one automated test framework like Selenium or Appium Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION How often have you had an opportunity to be a founding member of a team solving connectivity problems for both smart homes and enterprises at global scale through innovative technologies? Our Device Connectivity team, within Amazon’s Device organization Lab126, is looking for a self-motivated and talented SDE to join our fast paced, start-up environment to help invent the future connectivity solution for homes and enterprises. Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced popular devices like Fire tablets, Fire TV, Amazon Echo and Amazon Echo Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical. Key job responsibilities We are looking for a Senior Software Engineer for Connectivity team who has experience building innovative, mission critical software features. We want to raise the bar with someone who can extend, enhance and challenge our current experience level. You will have an opportunity to make a large impact on the design, architecture, and development of both consumer and enterprise products. Write high quality distributed and edge computing software for large scale applications. Work with product management and cross functional teams to provide technical solutions for desired user experiences. Prototype new technology and evaluate technical feasibility. Drive best practices and engineering excellence. Work in an Agile/Scrum environment. BASIC QUALIFICATIONS 5+ years of non-internship professional software development experience 5+ years of programming with at least one software programming language experience 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience as a mentor, tech lead or leading an engineering team Experience working with networking or communications devices in an embedded or cloud environment PREFERRED QUALIFICATIONS 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Experience of dealing with ambiguous/undefined problems and building v1 products; Experience with AI or Machine Learning applications; Familiarity with AWS infrastructure Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION How often have you had an opportunity to be a founding member of a team solving connectivity problems for both smart homes and enterprises at global scale through innovative technologies? Our Device Connectivity team, within Amazon’s Device organization Lab126, is looking for a self-motivated and talented SDE to join our fast paced, start-up environment to help invent the future connectivity solution for homes and enterprises. Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced popular devices like Fire tablets, Fire TV, Amazon Echo and Amazon Echo Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical. Key job responsibilities We are looking for a Senior Software Engineer for Connectivity team who has experience building innovative, mission critical software features. We want to raise the bar with someone who can extend, enhance and challenge our current experience level. You will have an opportunity to make a large impact on the design, architecture, and development of both consumer and enterprise products. Write high quality distributed and edge computing software for large scale applications. Work with product management and cross functional teams to provide technical solutions for desired user experiences. Prototype new technology and evaluate technical feasibility. Drive best practices and engineering excellence. Work in an Agile/Scrum environment. BASIC QUALIFICATIONS 5+ years of non-internship professional software development experience 5+ years of programming with at least one software programming language experience 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience as a mentor, tech lead or leading an engineering team Experience working with networking or communications devices in an embedded or cloud environment PREFERRED QUALIFICATIONS 7+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Experience of dealing with ambiguous/undefined problems and building v1 products; Experience with AI or Machine Learning applications; Familiarity with AWS infrastructure Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Interested in working on the Echo Show, Echo Spot, and other Alexa-enabled devices? If so, we'd love to talk to you! Our team focuses on the software for Alexa touchscreen-enabled devices. We've already launched our Show and Spot products successfully in multiple countries, and are continuing to pioneer this new innovative area that blends touch and voice interactions. We’re just getting started, and we’d love for you to join us in bringing these experiences to millions of customers. If this sounds appealing to you, please contact us and we’d love to chat! If you join us, your opportunities will include: Work with business and development teams to understand product vision and requirements Analyze how all elements of the system software ecosystem work together, and develop QA approaches that fit the overall strategy Develop test strategies, create test harnesses and automation Develop and execute test plans and monitor and report on test execution Work with a team of quality engineering professionals to devise overall strategies for product delivery BASIC QUALIFICATIONS 4+ years of quality assurance engineering experience Experience in manual testing Experience in automation testing Experience scripting or coding Experience as QA lead on medium to large sized projects PREFERRED QUALIFICATIONS Experience with at least one automated test framework like Selenium or Appium Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.