- Bachelor's degree - Knowledge of QA methodology and tools Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. Key job responsibilities Execute test cases prepared for testing Software builds on the Kindle platform and Kindle software products. • Perform test case execution and report bugs accurately • Understand testing procedures and guidelines for new builds / releases. • Perform regression and repetitive testing exercises to qualify builds without compromising on quality • Use software tools for data capture on a daily basis • Be comfortable with capturing results, communicating and escalating failures and providing individual status reports A day in the life Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. About the team “Quality Services (QS) is 1000+ member organization providing manual test services for a wide range of Amazon products and operates out of Chennai, India and Arlington, VA. Test services include regression testing, new feature testing, accessibility testing using diversity workforce, localisation testing to support international marketplace testing and interoperability testing across 1P / 3P devices for services. We support a total of 65+ product teams including Amazon Devices (Alexa Devices, Health & Wellness, Ring etc…), Consumer apps and services (Audible, Delivery Apps, etc…), AWS (WorkDocs, Chime etc…), Advertising Engineering (Kindle Special Offer, IMDb TV etc…) and Amazon Video and Studios. Understanding about software testing · Ability to complete assigned tasks accurately and promptly Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Knowledge of QA methodology and tools Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. Key job responsibilities Execute test cases prepared for testing Software builds on the Kindle platform and Kindle software products. • Perform test case execution and report bugs accurately • Understand testing procedures and guidelines for new builds / releases. • Perform regression and repetitive testing exercises to qualify builds without compromising on quality • Use software tools for data capture on a daily basis • Be comfortable with capturing results, communicating and escalating failures and providing individual status reports A day in the life Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. About the team “Quality Services (QS) is 1000+ member organization providing manual test services for a wide range of Amazon products and operates out of Chennai, India and Arlington, VA. Test services include regression testing, new feature testing, accessibility testing using diversity workforce, localisation testing to support international marketplace testing and interoperability testing across 1P / 3P devices for services. We support a total of 65+ product teams including Amazon Devices (Alexa Devices, Health & Wellness, Ring etc…), Consumer apps and services (Audible, Delivery Apps, etc…), AWS (WorkDocs, Chime etc…), Advertising Engineering (Kindle Special Offer, IMDb TV etc…) and Amazon Video and Studios. Understanding about software testing · Ability to complete assigned tasks accurately and promptly Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 2+ years of team management experience - Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc. - Experience using data to influence business decisions - Experience an operations, project or program Manager directly managing and developing front-line managers Hi , Are you eager to make a huge impact on Amazon's product testing operations? Are you an person ready to work with Amazon’s latest devices and improve the end user experience through effective test management and process improvements!? Amazon’s Device Associate team is looking for a dynamic and talented Operations Manager for managing device testing teams. Core Responsibilities: Would manage DAs and SMEs, and will report to the Ops Manager. A Ops managershould have ability to mentor/coach DA’s/SMEs and ensure test case execution process is managed well. Will be the point of contact for the DAs, SMEs and QAEs for clarification queries/project execution/work allocation. A Ops manager will also be required to look at optimizations in the processes followed and bring about improvement in quality / productivity. In addition to managing process improvements and work allocation, and will also manage daily floor operations, create reports, review operator / DA performance on regular intervals and also ensure productivity & quality deliverables are met. A Ops manager will also be responsible for performance management of all the DA’s & Auditor’s reporting in to him/her. Experience in quality assurance/testing/mobile industry/internet of things (IoT) Experience managing project delivery Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.