- Bachelor's degree - Knowledge of QA methodology and tools Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. Key job responsibilities Execute test cases prepared for testing Software builds on the Kindle platform and Kindle software products. • Perform test case execution and report bugs accurately • Understand testing procedures and guidelines for new builds / releases. • Perform regression and repetitive testing exercises to qualify builds without compromising on quality • Use software tools for data capture on a daily basis • Be comfortable with capturing results, communicating and escalating failures and providing individual status reports A day in the life Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. About the team “Quality Services (QS) is 1000+ member organization providing manual test services for a wide range of Amazon products and operates out of Chennai, India and Arlington, VA. Test services include regression testing, new feature testing, accessibility testing using diversity workforce, localisation testing to support international marketplace testing and interoperability testing across 1P / 3P devices for services. We support a total of 65+ product teams including Amazon Devices (Alexa Devices, Health & Wellness, Ring etc…), Consumer apps and services (Audible, Delivery Apps, etc…), AWS (WorkDocs, Chime etc…), Advertising Engineering (Kindle Special Offer, IMDb TV etc…) and Amazon Video and Studios. Understanding about software testing · Ability to complete assigned tasks accurately and promptly Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Bachelor's degree - Knowledge of QA methodology and tools Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. Key job responsibilities Execute test cases prepared for testing Software builds on the Kindle platform and Kindle software products. • Perform test case execution and report bugs accurately • Understand testing procedures and guidelines for new builds / releases. • Perform regression and repetitive testing exercises to qualify builds without compromising on quality • Use software tools for data capture on a daily basis • Be comfortable with capturing results, communicating and escalating failures and providing individual status reports A day in the life Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. About the team “Quality Services (QS) is 1000+ member organization providing manual test services for a wide range of Amazon products and operates out of Chennai, India and Arlington, VA. Test services include regression testing, new feature testing, accessibility testing using diversity workforce, localisation testing to support international marketplace testing and interoperability testing across 1P / 3P devices for services. We support a total of 65+ product teams including Amazon Devices (Alexa Devices, Health & Wellness, Ring etc…), Consumer apps and services (Audible, Delivery Apps, etc…), AWS (WorkDocs, Chime etc…), Advertising Engineering (Kindle Special Offer, IMDb TV etc…) and Amazon Video and Studios. Understanding about software testing · Ability to complete assigned tasks accurately and promptly Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- 2+ years of team management experience - Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc. - Experience using data to influence business decisions - Experience an operations, project or program Manager directly managing and developing front-line managers Hi , Are you eager to make a huge impact on Amazon's product testing operations? Are you an person ready to work with Amazon’s latest devices and improve the end user experience through effective test management and process improvements!? Amazon’s Device Associate team is looking for a dynamic and talented Operations Manager for managing device testing teams. Core Responsibilities: Would manage DAs and SMEs, and will report to the Ops Manager. A Ops managershould have ability to mentor/coach DA’s/SMEs and ensure test case execution process is managed well. Will be the point of contact for the DAs, SMEs and QAEs for clarification queries/project execution/work allocation. A Ops manager will also be required to look at optimizations in the processes followed and bring about improvement in quality / productivity. In addition to managing process improvements and work allocation, and will also manage daily floor operations, create reports, review operator / DA performance on regular intervals and also ensure productivity & quality deliverables are met. A Ops manager will also be responsible for performance management of all the DA’s & Auditor’s reporting in to him/her. Experience in quality assurance/testing/mobile industry/internet of things (IoT) Experience managing project delivery Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Are you interested to work in a team that positively impacts different key pillars of Amazon like Pricing, Promotions, Advertising, Auto inventory purchasing, Auto inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a Support Engineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like in-house Applications and BI tools), track data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill sets About the team Profit intelligence systems measures, predicts true profit(/loss) for each item as a result of a specific shipment to an Amazon customer. Profit Intelligence is all about providing intelligent ways for Amazon to understand profitability across retail business. What are the hidden factors driving the growth or profitability across millions of shipments each day? We compute the profitability of each and every shipment that gets shipped out of Amazon. Guess what, we predict the profitability of future possible shipments too. We are a team of agile, can-do engineers, who believe that not only are moon shots possible but that they can be done before lunch. All it takes is finding new ideas that challenge our preconceived notions of how things should be done. Process and procedure matter less than ideas and the practical work of getting stuff done. This is a place for exploring the new and taking risks. We push the envelope in using cloud services in AWS as well as the latest in distributed systems, forecasting algorithms, and data mining. BASIC QUALIFICATIONS 4+ years of software development, or 4+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.