- 1+ years of quality assurance engineering experience - Experience in automation testing - Experience in manual testing - Experience in UI and API automation testing (Selenium/SOAPUI) Join us in a rare ground-floor opportunity to build and scale a transformative team within Amazon's IES DEX organization, where we're evolving from a successful proof of concept to an enterprise-scale operation in the Cart Building and Package Consolidation space. Our team stands out for its unique full-stack ownership model, where QAEs support work across both customer-facing products and core infrastructure. You'll be assuring quality of products that are customer touchpoints throughout the entire shopping journey - from smart notification systems and interactive product detail widgets to sophisticated checkout flows and post-purchase experiences. On the infrastructure side, you'll be supporting the backbone that powers these experiences: high-throughput APIs, complex ML model integrations, and large-scale customer behavior datasets that drive decision-making across Amazon. What makes this role particularly exciting is the multi-dimensional nature of our technical challenges. You'll work on latest technologies for real-time incentive vending and clawback mechanisms, test sophisticated abuse prevention algorithms, and enable scaling of precise customer targeting solutions. Our team has evolved beyond building just for ourselves - we've developed robust platforms and APIs that are now critical infrastructure for multiple teams across Amazon, dealing with massive scale and unique technical challenges. This combination of product innovation, infrastructure development, and platform ownership creates an unprecedented learning opportunity for engineers who want to grow across multiple technical domains. Quality Assurance Engineers at Amazon test applications and products at the user level and code level, both manually and with automated tools. Our QAEs are not pure black box testers, they are able to understand software internals, debug problems using log files, and write automated tests with Scripting tools and/or user-level automated tools. QAEs at Amazon are excellent individual contributors capable of taking up tasks from start to completion with minimal help. QAEs would be responsible for understanding the domain and the product in detail and coming up with the test strategy/planning, coming up with the test cases, driving the test case sign-off processes with the stakeholders, contributing to code level unit tests, test execution and reporting. Upon joining IES DEX, every employee is paired with a peer buddy who will help you to quickly come up to speed in understanding the technology we’re building, the tools we use and the business problems we’re trying to solve. We hire exceptional people and we recognize the importance of coaching others. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, and job level. On our internal “Broadcast” video streaming website, you’ll find countless presentations by some of the brightest minds in computing discussing solutions to many of the exciting problems we’re solving in Amazon today with new live-streaming videos added every week. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We recognize that the circumstances of our team members vary, and we balance work across the team so that we’re all able to maintain high standards on behalf of our customers, while at the same time allowing for rich and happy personal lives. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Key job responsibilities 1. Test Planning and Execution: - Design and implement comprehensive automated test suites for multi-component product scenarios - Develop and maintain robust automation frameworks to enhance testing efficiency 2. Automation Development: - Create, optimize, and maintain automation scripts using languages like Python, Ruby, or Perl - Implement continuous integration/continuous delivery (CI/CD) pipelines for automated testing 3. Quality Assurance and Reporting: - Analyze test results and provide detailed reports on product quality and performance - Identify and document defects, ensuring clear reproduction steps for development teams 4. Process Improvement: - Continuously evaluate and enhance automation strategies to improve test coverage and efficiency - Collaborate with cross-functional teams to integrate automation into the development lifecycle 5. Technical Expertise: - Apply core software-testing techniques in automated test design - Stay updated on emerging automation tools and best practices in the industry 6. Collaboration and Documentation: - Clearly document automation frameworks, scripts, and processes for team knowledge sharing - Participate in code reviews for test automation scripts and provide constructive feedback Experience in API & Mobile testing Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- 1+ years of quality assurance engineering experience - Experience in automation testing - Experience in manual testing - Experience in UI and API automation testing (Selenium/SOAPUI) Join us in a rare ground-floor opportunity to build and scale a transformative team within Amazon's IES DEX organization, where we're evolving from a successful proof of concept to an enterprise-scale operation in the Cart Building and Package Consolidation space. Our team stands out for its unique full-stack ownership model, where QAEs support work across both customer-facing products and core infrastructure. You'll be assuring quality of products that are customer touchpoints throughout the entire shopping journey - from smart notification systems and interactive product detail widgets to sophisticated checkout flows and post-purchase experiences. On the infrastructure side, you'll be supporting the backbone that powers these experiences: high-throughput APIs, complex ML model integrations, and large-scale customer behavior datasets that drive decision-making across Amazon. What makes this role particularly exciting is the multi-dimensional nature of our technical challenges. You'll work on latest technologies for real-time incentive vending and clawback mechanisms, test sophisticated abuse prevention algorithms, and enable scaling of precise customer targeting solutions. Our team has evolved beyond building just for ourselves - we've developed robust platforms and APIs that are now critical infrastructure for multiple teams across Amazon, dealing with massive scale and unique technical challenges. This combination of product innovation, infrastructure development, and platform ownership creates an unprecedented learning opportunity for engineers who want to grow across multiple technical domains. Quality Assurance Engineers at Amazon test applications and products at the user level and code level, both manually and with automated tools. Our QAEs are not pure black box testers, they are able to understand software internals, debug problems using log files, and write automated tests with Scripting tools and/or user-level automated tools. QAEs at Amazon are excellent individual contributors capable of taking up tasks from start to completion with minimal help. QAEs would be responsible for understanding the domain and the product in detail and coming up with the test strategy/planning, coming up with the test cases, driving the test case sign-off processes with the stakeholders, contributing to code level unit tests, test execution and reporting. Upon joining IES DEX, every employee is paired with a peer buddy who will help you to quickly come up to speed in understanding the technology we’re building, the tools we use and the business problems we’re trying to solve. We hire exceptional people and we recognize the importance of coaching others. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, and job level. On our internal “Broadcast” video streaming website, you’ll find countless presentations by some of the brightest minds in computing discussing solutions to many of the exciting problems we’re solving in Amazon today with new live-streaming videos added every week. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We recognize that the circumstances of our team members vary, and we balance work across the team so that we’re all able to maintain high standards on behalf of our customers, while at the same time allowing for rich and happy personal lives. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Key job responsibilities 1. Test Planning and Execution: - Design and implement comprehensive automated test suites for multi-component product scenarios - Develop and maintain robust automation frameworks to enhance testing efficiency 2. Automation Development: - Create, optimize, and maintain automation scripts using languages like Python, Ruby, or Perl - Implement continuous integration/continuous delivery (CI/CD) pipelines for automated testing 3. Quality Assurance and Reporting: - Analyze test results and provide detailed reports on product quality and performance - Identify and document defects, ensuring clear reproduction steps for development teams 4. Process Improvement: - Continuously evaluate and enhance automation strategies to improve test coverage and efficiency - Collaborate with cross-functional teams to integrate automation into the development lifecycle 5. Technical Expertise: - Apply core software-testing techniques in automated test design - Stay updated on emerging automation tools and best practices in the industry 6. Collaboration and Documentation: - Clearly document automation frameworks, scripts, and processes for team knowledge sharing - Participate in code reviews for test automation scripts and provide constructive feedback Experience in API & Mobile testing Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage and control Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - High school or equivalent - Bachelor’s Degree from an accredited university or equivalent - Excellent customer facing skills - 1+ years of experience troubleshooting skills in a multi-user high availability environment - 1+ years of experience with PC hardware troubleshooting, repair, deployment, and liquidation - 1+ years of computer networking experience - Ability to identify and proactively resolve or escalate issues - Willingness to learn and apply new procedures and technology - Proficient in English As an ITS Support Associate, you'll be the go-to expert for Amazon's global corporate employees’, providing essential and exceptional on-site technical support to ensure their productivity remains uninterrupted. Amazon’s ITS Support Associates are committed, dependable and customer focused on the IT experience, ensuring our employees have the tools and resources they need to stay productive and efficient. ITS Support Associates have a solid understanding of IT standards, systems and equipment deployed throughout Amazon. They adapt to new processes and procedures quickly, communicating and guiding both peers and non-technical Amazonians on solutions that maintain productivity. Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and understanding their unique IT needs and providing personalized support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of hardware and software issues by implementing successful solutions. You will guide and empower both technical and non-technical Amazonians through the ever-evolving digital landscape. Key job responsibilities Provide on-site, hands-on support for hardware, software and IT peripherals diagnosing, troubleshooting and resolving issues successfully with efficiency, escalating as needed Determine appropriate procedures, accurately documenting actions or deviations to improve global service improvements Communicate and collaborate with customers, peers and internal teams through various channels to troubleshoot, resolve issues and implement solutions Prepare hardware and assist managing IT asset inventories, tracking usage and conducting audits Help train and onboard new team members and Amazonians Grow and learn the latest technologies to stay ahead of the curve, continuously expanding knowledge and skills About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide. Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional. If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Associate at Amazon! Bachelor’s degree in Computer Science or IT related field CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience with client, server and network services DNS, DHCP, OSI Model and TCP/IP Experience with audiovisual, video conferencing or event support Experience in Active Directory and Windows Server backup solutions Understanding basic concepts of information security Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - High school or equivalent - Bachelor’s Degree from an accredited university or equivalent - Excellent customer facing skills - 1+ years of experience troubleshooting skills in a multi-user high availability environment - 1+ years of experience with PC hardware troubleshooting, repair, deployment, and liquidation - 1+ years of computer networking experience - Ability to identify and proactively resolve or escalate issues - Willingness to learn and apply new procedures and technology - Proficient in English As an ITS Support Associate, you'll be the go-to expert for Amazon's global corporate employees’, providing essential and exceptional on-site technical support to ensure their productivity remains uninterrupted. Amazon’s ITS Support Associates are committed, dependable and customer focused on the IT experience, ensuring our employees have the tools and resources they need to stay productive and efficient. ITS Support Associates have a solid understanding of IT standards, systems and equipment deployed throughout Amazon. They adapt to new processes and procedures quickly, communicating and guiding both peers and non-technical Amazonians on solutions that maintain productivity. Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and understanding their unique IT needs and providing personalized support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of hardware and software issues by implementing successful solutions. You will guide and empower both technical and non-technical Amazonians through the ever-evolving digital landscape. Key job responsibilities Provide on-site, hands-on support for hardware, software and IT peripherals diagnosing, troubleshooting and resolving issues successfully with efficiency, escalating as needed Determine appropriate procedures, accurately documenting actions or deviations to improve global service improvements Communicate and collaborate with customers, peers and internal teams through various channels to troubleshoot, resolve issues and implement solutions Prepare hardware and assist managing IT asset inventories, tracking usage and conducting audits Help train and onboard new team members and Amazonians Grow and learn the latest technologies to stay ahead of the curve, continuously expanding knowledge and skills About the team Our IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide. Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional. If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Associate at Amazon! Bachelor’s degree in Computer Science or IT related field CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience with client, server and network services DNS, DHCP, OSI Model and TCP/IP Experience with audiovisual, video conferencing or event support Experience in Active Directory and Windows Server backup solutions Understanding basic concepts of information security Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Experience programming in Java, C++, Python or related language - Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse Amazon is looking for a passionate, talented, and inventive Applied Scientists with machine learning background to help build industry-leading Speech and Language technology. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), Machine Learning (ML) and Computer Vision (CV). Key job responsibilities Amazon is looking for a passionate, talented, and inventive Applied Scientists with machine learning background to help build industry-leading Speech and Language technology. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), Machine Learning (ML) and Computer Vision (CV). As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use of speech and language technology. You will gain hands on experience with Amazon’s heterogeneous speech, text, and structured data sources, and large-scale computing resources to accelerate advances in spoken language understanding. We are hiring in all areas of human language technology: ASR, MT, NLU, text-to-speech (TTS), and Dialog Management, in addition to Computer Vision. We are also looking for talents with experiences/expertise in building large-scale, high-performing systems. Experience implementing algorithms using both toolkits and self-developed code Have publications at top-tier peer-reviewed conferences or journals Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
• A Bachelor’s Degree and relevant work experience of 3+ years. • Excellent level of English and Spanish, C1 level or above. • Candidate must demonstrate ability to analyze and interpret complex SOPs. • Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements. • Strong communication and interpersonal skills to effectively guide and mentor associates. • Ability to work collaboratively with cross-functional teams. • Thoroughly understand multiple SOPs and ensure adherence to established processes. • Identify areas for process improvement and SOP enhancement, and develop actionable plans for implementation. • Lead and participate in process improvement initiatives. • Comfortable working in a fast paced, highly collaborative, dynamic work environment · Willingness to support several projects at one time, and to accept re-prioritization as necessary. • Adaptive to change and able to work in a fast-paced environment. At Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cuttingedge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key job responsibilities The candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices. Some of the key result areas include, but not limited to: • Experience in managing process and operational escalations • Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal • Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations • Communicate and take the lead role in identifying gaps in process areas and work with all stakeholders to resolve the gaps • Be a SME for the process and a referral point for peers and junior team members • Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources • Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes • Ability to perform deep dive in the process and come up with process improvement solutions • Shall collaborate effectively with other teams and subject matter experts (SMEs), Language Engineers (LaEs) to support launches of new process and services Experience with Artificial Intelligence interaction, such as prompt generation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
• A Bachelor’s Degree and relevant work experience of 3+ years. • Excellent level of English and German, C1 level or above. • Candidate must demonstrate ability to analyze and interpret complex SOPs. • Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements. • Strong communication and interpersonal skills to effectively guide and mentor associates. • Ability to work collaboratively with cross-functional teams. • Thoroughly understand multiple SOPs and ensure adherence to established processes. • Identify areas for process improvement and SOP enhancement, and develop actionable plans for implementation. • Lead and participate in process improvement initiatives. • Comfortable working in a fast paced, highly collaborative, dynamic work environment · Willingness to support several projects at one time, and to accept re-prioritization as necessary. • Adaptive to change and able to work in a fast-paced environment. At Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cuttingedge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key job responsibilities The candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices. Some of the key result areas include, but not limited to: • Experience in managing process and operational escalations • Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal • Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations • Communicate and take the lead role in identifying gaps in process areas and work with all stakeholders to resolve the gaps • Be a SME for the process and a referral point for peers and junior team members • Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources • Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes • Ability to perform deep dive in the process and come up with process improvement solutions • Shall collaborate effectively with other teams and subject matter experts (SMEs), Language Engineers (LaEs) to support launches of new process and services Experience with Artificial Intelligence interaction, such as prompt generation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- 2+ years of quality assurance engineering experience - Bachelor's degree in computer science or equivalent - Experience measuring software quality - Experience in quality assurance engineering - Experience in manual testing Join us in a rare ground-floor opportunity to build and scale a transformative team within Amazon's IES DEX organization, where we're evolving from a successful proof of concept to an enterprise-scale operation in the Cart Building and Package Consolidation space. Our team stands out for its unique full-stack ownership model, where QAEs support work across both customer-facing products and core infrastructure. You'll be assuring quality of products that are customer touchpoints throughout the entire shopping journey - from smart notification systems and interactive product detail widgets to sophisticated checkout flows and post-purchase experiences. On the infrastructure side, you'll be supporting the backbone that powers these experiences: high-throughput APIs, complex ML model integrations, and large-scale customer behavior datasets that drive decision-making across Amazon. What makes this role particularly exciting is the multi-dimensional nature of our technical challenges. You'll work on latest technologies for real-time incentive vending and clawback mechanisms, test sophisticated abuse prevention algorithms, and enable scaling of precise customer targeting solutions. Our team has evolved beyond building just for ourselves - we've developed robust platforms and APIs that are now critical infrastructure for multiple teams across Amazon, dealing with massive scale and unique technical challenges. This combination of product innovation, infrastructure development, and platform ownership creates an unprecedented learning opportunity for engineers who want to grow across multiple technical domains. Quality Assurance Engineers at Amazon test applications and products at the user level and code level, both manually and with automated tools. Our QAEs are not pure black box testers, they are able to understand software internals, debug problems using log files, and write automated tests with Scripting tools and/or user-level automated tools. QAEs at Amazon are excellent individual contributors capable of taking up tasks from start to completion with minimal help. QAEs would be responsible for understanding the domain and the product in detail and coming up with the test strategy/planning, coming up with the test cases, driving the test case sign-off processes with the stakeholders, contributing to code level unit tests, test execution and reporting. Upon joining IES DEX, every employee is paired with a peer buddy who will help you to quickly come up to speed in understanding the technology we’re building, the tools we use and the business problems we’re trying to solve. We hire exceptional people and we recognize the importance of coaching others. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, and job level. On our internal “Broadcast” video streaming website, you’ll find countless presentations by some of the brightest minds in computing discussing solutions to many of the exciting problems we’re solving in Amazon today with new live-streaming videos added every week. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We recognize that the circumstances of our team members vary, and we balance work across the team so that we’re all able to maintain high standards on behalf of our customers, while at the same time allowing for rich and happy personal lives. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Key job responsibilities 1. Test Planning and Execution: - Design and implement comprehensive automated test suites for multi-component product scenarios - Develop and maintain robust automation frameworks to enhance testing efficiency 2. Automation Development: - Create, optimize, and maintain automation scripts using languages like Python, Ruby, or Perl - Implement continuous integration/continuous delivery (CI/CD) pipelines for automated testing 3. Quality Assurance and Reporting: - Analyze test results and provide detailed reports on product quality and performance - Identify and document defects, ensuring clear reproduction steps for development teams 4. Process Improvement: - Continuously evaluate and enhance automation strategies to improve test coverage and efficiency - Collaborate with cross-functional teams to integrate automation into the development lifecycle 5. Technical Expertise: - Apply core software-testing techniques in automated test design - Stay updated on emerging automation tools and best practices in the industry 6. Collaboration and Documentation: - Clearly document automation frameworks, scripts, and processes for team knowledge sharing - Participate in code reviews for test automation scripts and provide constructive feedback Experience developing high quality test plans, test designs, test strategies, and test execution Experience as QA lead on medium to large sized projects Experience in automation testing Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality Experience in leading/coordinating work for other test teams Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize Vendors to add rigor and depth to our processes. As a Vendor Manager, you will lead the strategy between these Vendors and the Product Teams. The Vendor Manager focuses on robust vendor management processes and tools within SPS. Not only does this individual facilitate the flow of onboarding third-party vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. Each of these programs is comprised of the following: process control; automation; governance; planning and forecasting; master data management; financial management; internal stakeholder management; external stakeholder management; and collaboration with analogous teams across Amazon. Key job responsibilities 1) Contribute to improvements to the Vendor Management strategy, including process, governance, cost optimization, contract negotiations and automation 2) Manage the Vendor on-boarding life cycle 3) Be able to negotiate contracts, create work orders/purchase orders and accrue costs for the services 4) Partner with Product Teams and Risk, Finance, Legal, Tax, Information Security, and Vendors 5) Be a good advocate for both Amazon and the Vendors, embracing a win-win approach 6) Able to navigate challenging negotiations and escalations with vendor account management and resolve any contract or payment related issues 7) Contribute to monthly and quarterly vendor business reviews 8) Work closely with stakeholders across Amazon on larger Vendor relationships 9) Own and drive metrics tracking for Vendor Management reviews BASIC QUALIFICATIONS 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Experience with financial analysis and P&L ownership Bachelor's degree PREFERRED QUALIFICATIONS Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize Vendors to add rigor and depth to our processes. As a Vendor Manager, you will lead the strategy between these Vendors and the Product Teams. The Vendor Manager focuses on robust vendor management processes and tools within SPS. Not only does this individual facilitate the flow of onboarding third-party vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. Each of these programs is comprised of the following: process control; automation; governance; planning and forecasting; master data management; financial management; internal stakeholder management; external stakeholder management; and collaboration with analogous teams across Amazon. Key job responsibilities 1) Contribute to improvements to the Vendor Management strategy, including process, governance, cost optimization, contract negotiations and automation 2) Manage the Vendor on-boarding life cycle 3) Be able to negotiate contracts, create work orders/purchase orders and accrue costs for the services 4) Partner with Product Teams and Risk, Finance, Legal, Tax, Information Security, and Vendors 5) Be a good advocate for both Amazon and the Vendors, embracing a win-win approach 6) Able to navigate challenging negotiations and escalations with vendor account management and resolve any contract or payment related issues 7) Contribute to monthly and quarterly vendor business reviews 8) Work closely with stakeholders across Amazon on larger Vendor relationships 9) Own and drive metrics tracking for Vendor Management reviews BASIC QUALIFICATIONS 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Experience with financial analysis and P&L ownership Bachelor's degree PREFERRED QUALIFICATIONS Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize Vendors to add rigor and depth to our processes. As a Vendor Manager, you will lead the strategy between these Vendors and the Product Teams. The Vendor Manager focuses on robust vendor management processes and tools within SPS. Not only does this individual facilitate the flow of onboarding third-party vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. Each of these programs is comprised of the following: process control; automation; governance; planning and forecasting; master data management; financial management; internal stakeholder management; external stakeholder management; and collaboration with analogous teams across Amazon. Key job responsibilities 1) Contribute to improvements to the Vendor Management strategy, including process, governance, cost optimization, contract negotiations and automation 2) Manage the Vendor on-boarding life cycle 3) Be able to negotiate contracts, create work orders/purchase orders and accrue costs for the services 4) Partner with Product Teams and Risk, Finance, Legal, Tax, Information Security, and Vendors 5) Be a good advocate for both Amazon and the Vendors, embracing a win-win approach 6) Able to navigate challenging negotiations and escalations with vendor account management and resolve any contract or payment related issues 7) Contribute to monthly and quarterly vendor business reviews 8) Work closely with stakeholders across Amazon on larger Vendor relationships 9) Own and drive metrics tracking for Vendor Management reviews BASIC QUALIFICATIONS 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Experience with financial analysis and P&L ownership Bachelor's degree PREFERRED QUALIFICATIONS Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize Vendors to add rigor and depth to our processes. As a Vendor Manager, you will lead the strategy between these Vendors and the Product Teams. The Vendor Manager focuses on robust vendor management processes and tools within SPS. Not only does this individual facilitate the flow of onboarding third-party vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. Each of these programs is comprised of the following: process control; automation; governance; planning and forecasting; master data management; financial management; internal stakeholder management; external stakeholder management; and collaboration with analogous teams across Amazon. Key job responsibilities 1) Contribute to improvements to the Vendor Management strategy, including process, governance, cost optimization, contract negotiations and automation 2) Manage the Vendor on-boarding life cycle 3) Be able to negotiate contracts, create work orders/purchase orders and accrue costs for the services 4) Partner with Product Teams and Risk, Finance, Legal, Tax, Information Security, and Vendors 5) Be a good advocate for both Amazon and the Vendors, embracing a win-win approach 6) Able to navigate challenging negotiations and escalations with vendor account management and resolve any contract or payment related issues 7) Contribute to monthly and quarterly vendor business reviews 8) Work closely with stakeholders across Amazon on larger Vendor relationships 9) Own and drive metrics tracking for Vendor Management reviews BASIC QUALIFICATIONS 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Experience with financial analysis and P&L ownership Bachelor's degree PREFERRED QUALIFICATIONS Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize Vendors to add rigor and depth to our processes. As a Vendor Manager, you will lead the strategy between these Vendors and the Product Teams. The Vendor Manager focuses on robust vendor management processes and tools within SPS. Not only does this individual facilitate the flow of onboarding third-party vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. Each of these programs is comprised of the following: process control; automation; governance; planning and forecasting; master data management; financial management; internal stakeholder management; external stakeholder management; and collaboration with analogous teams across Amazon. Key job responsibilities 1) Contribute to improvements to the Vendor Management strategy, including process, governance, cost optimization, contract negotiations and automation 2) Manage the Vendor on-boarding life cycle 3) Be able to negotiate contracts, create work orders/purchase orders and accrue costs for the services 4) Partner with Product Teams and Risk, Finance, Legal, Tax, Information Security, and Vendors 5) Be a good advocate for both Amazon and the Vendors, embracing a win-win approach 6) Able to navigate challenging negotiations and escalations with vendor account management and resolve any contract or payment related issues 7) Contribute to monthly and quarterly vendor business reviews 8) Work closely with stakeholders across Amazon on larger Vendor relationships 9) Own and drive metrics tracking for Vendor Management reviews BASIC QUALIFICATIONS 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Experience with financial analysis and P&L ownership Bachelor's degree PREFERRED QUALIFICATIONS Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize Vendors to add rigor and depth to our processes. As a Vendor Manager, you will lead the strategy between these Vendors and the Product Teams. The Vendor Manager focuses on robust vendor management processes and tools within SPS. Not only does this individual facilitate the flow of onboarding third-party vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. Each of these programs is comprised of the following: process control; automation; governance; planning and forecasting; master data management; financial management; internal stakeholder management; external stakeholder management; and collaboration with analogous teams across Amazon. Key job responsibilities 1) Contribute to improvements to the Vendor Management strategy, including process, governance, cost optimization, contract negotiations and automation 2) Manage the Vendor on-boarding life cycle 3) Be able to negotiate contracts, create work orders/purchase orders and accrue costs for the services 4) Partner with Product Teams and Risk, Finance, Legal, Tax, Information Security, and Vendors 5) Be a good advocate for both Amazon and the Vendors, embracing a win-win approach 6) Able to navigate challenging negotiations and escalations with vendor account management and resolve any contract or payment related issues 7) Contribute to monthly and quarterly vendor business reviews 8) Work closely with stakeholders across Amazon on larger Vendor relationships 9) Own and drive metrics tracking for Vendor Management reviews BASIC QUALIFICATIONS 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Experience with financial analysis and P&L ownership Bachelor's degree PREFERRED QUALIFICATIONS Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize Vendors to add rigor and depth to our processes. As a Vendor Manager, you will lead the strategy between these Vendors and the Product Teams. The Vendor Manager focuses on robust vendor management processes and tools within SPS. Not only does this individual facilitate the flow of onboarding third-party vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. Each of these programs is comprised of the following: process control; automation; governance; planning and forecasting; master data management; financial management; internal stakeholder management; external stakeholder management; and collaboration with analogous teams across Amazon. Key job responsibilities 1) Contribute to improvements to the Vendor Management strategy, including process, governance, cost optimization, contract negotiations and automation 2) Manage the Vendor on-boarding life cycle 3) Be able to negotiate contracts, create work orders/purchase orders and accrue costs for the services 4) Partner with Product Teams and Risk, Finance, Legal, Tax, Information Security, and Vendors 5) Be a good advocate for both Amazon and the Vendors, embracing a win-win approach 6) Able to navigate challenging negotiations and escalations with vendor account management and resolve any contract or payment related issues 7) Contribute to monthly and quarterly vendor business reviews 8) Work closely with stakeholders across Amazon on larger Vendor relationships 9) Own and drive metrics tracking for Vendor Management reviews BASIC QUALIFICATIONS 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Experience with financial analysis and P&L ownership Bachelor's degree PREFERRED QUALIFICATIONS Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize Vendors to add rigor and depth to our processes. As a Vendor Manager, you will lead the strategy between these Vendors and the Product Teams. The Vendor Manager focuses on robust vendor management processes and tools within SPS. Not only does this individual facilitate the flow of onboarding third-party vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. Each of these programs is comprised of the following: process control; automation; governance; planning and forecasting; master data management; financial management; internal stakeholder management; external stakeholder management; and collaboration with analogous teams across Amazon. Key job responsibilities 1) Contribute to improvements to the Vendor Management strategy, including process, governance, cost optimization, contract negotiations and automation 2) Manage the Vendor on-boarding life cycle 3) Be able to negotiate contracts, create work orders/purchase orders and accrue costs for the services 4) Partner with Product Teams and Risk, Finance, Legal, Tax, Information Security, and Vendors 5) Be a good advocate for both Amazon and the Vendors, embracing a win-win approach 6) Able to navigate challenging negotiations and escalations with vendor account management and resolve any contract or payment related issues 7) Contribute to monthly and quarterly vendor business reviews 8) Work closely with stakeholders across Amazon on larger Vendor relationships 9) Own and drive metrics tracking for Vendor Management reviews BASIC QUALIFICATIONS 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Experience with financial analysis and P&L ownership Bachelor's degree PREFERRED QUALIFICATIONS Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize Vendors to add rigor and depth to our processes. As a Vendor Manager, you will lead the strategy between these Vendors and the Product Teams. The Vendor Manager focuses on robust vendor management processes and tools within SPS. Not only does this individual facilitate the flow of onboarding third-party vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. Each of these programs is comprised of the following: process control; automation; governance; planning and forecasting; master data management; financial management; internal stakeholder management; external stakeholder management; and collaboration with analogous teams across Amazon. Key job responsibilities 1) Contribute to improvements to the Vendor Management strategy, including process, governance, cost optimization, contract negotiations and automation 2) Manage the Vendor on-boarding life cycle 3) Be able to negotiate contracts, create work orders/purchase orders and accrue costs for the services 4) Partner with Product Teams and Risk, Finance, Legal, Tax, Information Security, and Vendors 5) Be a good advocate for both Amazon and the Vendors, embracing a win-win approach 6) Able to navigate challenging negotiations and escalations with vendor account management and resolve any contract or payment related issues 7) Contribute to monthly and quarterly vendor business reviews 8) Work closely with stakeholders across Amazon on larger Vendor relationships 9) Own and drive metrics tracking for Vendor Management reviews BASIC QUALIFICATIONS 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Experience with financial analysis and P&L ownership Bachelor's degree PREFERRED QUALIFICATIONS Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize Vendors to add rigor and depth to our processes. As a Vendor Manager, you will lead the strategy between these Vendors and the Product Teams. The Vendor Manager focuses on robust vendor management processes and tools within SPS. Not only does this individual facilitate the flow of onboarding third-party vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. Each of these programs is comprised of the following: process control; automation; governance; planning and forecasting; master data management; financial management; internal stakeholder management; external stakeholder management; and collaboration with analogous teams across Amazon. Key job responsibilities 1) Contribute to improvements to the Vendor Management strategy, including process, governance, cost optimization, contract negotiations and automation 2) Manage the Vendor on-boarding life cycle 3) Be able to negotiate contracts, create work orders/purchase orders and accrue costs for the services 4) Partner with Product Teams and Risk, Finance, Legal, Tax, Information Security, and Vendors 5) Be a good advocate for both Amazon and the Vendors, embracing a win-win approach 6) Able to navigate challenging negotiations and escalations with vendor account management and resolve any contract or payment related issues 7) Contribute to monthly and quarterly vendor business reviews 8) Work closely with stakeholders across Amazon on larger Vendor relationships 9) Own and drive metrics tracking for Vendor Management reviews BASIC QUALIFICATIONS 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Experience with financial analysis and P&L ownership Bachelor's degree PREFERRED QUALIFICATIONS Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize Vendors to add rigor and depth to our processes. As a Vendor Manager, you will lead the strategy between these Vendors and the Product Teams. The Vendor Manager focuses on robust vendor management processes and tools within SPS. Not only does this individual facilitate the flow of onboarding third-party vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. Each of these programs is comprised of the following: process control; automation; governance; planning and forecasting; master data management; financial management; internal stakeholder management; external stakeholder management; and collaboration with analogous teams across Amazon. Key job responsibilities 1) Contribute to improvements to the Vendor Management strategy, including process, governance, cost optimization, contract negotiations and automation 2) Manage the Vendor on-boarding life cycle 3) Be able to negotiate contracts, create work orders/purchase orders and accrue costs for the services 4) Partner with Product Teams and Risk, Finance, Legal, Tax, Information Security, and Vendors 5) Be a good advocate for both Amazon and the Vendors, embracing a win-win approach 6) Able to navigate challenging negotiations and escalations with vendor account management and resolve any contract or payment related issues 7) Contribute to monthly and quarterly vendor business reviews 8) Work closely with stakeholders across Amazon on larger Vendor relationships 9) Own and drive metrics tracking for Vendor Management reviews BASIC QUALIFICATIONS 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Experience with financial analysis and P&L ownership Bachelor's degree PREFERRED QUALIFICATIONS Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize Vendors to add rigor and depth to our processes. As a Vendor Manager, you will lead the strategy between these Vendors and the Product Teams. The Vendor Manager focuses on robust vendor management processes and tools within SPS. Not only does this individual facilitate the flow of onboarding third-party vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. Each of these programs is comprised of the following: process control; automation; governance; planning and forecasting; master data management; financial management; internal stakeholder management; external stakeholder management; and collaboration with analogous teams across Amazon. Key job responsibilities 1) Contribute to improvements to the Vendor Management strategy, including process, governance, cost optimization, contract negotiations and automation 2) Manage the Vendor on-boarding life cycle 3) Be able to negotiate contracts, create work orders/purchase orders and accrue costs for the services 4) Partner with Product Teams and Risk, Finance, Legal, Tax, Information Security, and Vendors 5) Be a good advocate for both Amazon and the Vendors, embracing a win-win approach 6) Able to navigate challenging negotiations and escalations with vendor account management and resolve any contract or payment related issues 7) Contribute to monthly and quarterly vendor business reviews 8) Work closely with stakeholders across Amazon on larger Vendor relationships 9) Own and drive metrics tracking for Vendor Management reviews BASIC QUALIFICATIONS 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Experience with financial analysis and P&L ownership Bachelor's degree PREFERRED QUALIFICATIONS Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.