Are you deeply passionate about People & Culture and eager to grow in a dynamic, global environment? We’re looking for a People Business Partner to join our amazing global team of nine across 6 countries. If you’re detail-oriented, tech-savvy, and excited about working with data, systems, employee experience and different People initiatives, this could be the perfect opportunity for you! The Role and Key Responsibilities As a People Business Partner, you will play a key role in ensuring smooth People operations by managing administrative processes, advises leaders and teams on core people topics, translating business needs into people solutions and ensuring effective implementation of People programs. Based in Hyderabad, you will support our local team on site, as well as our teams in Pune, Kuala Lumpur, Dubai and the APAC region. Build strong relationships with team leads and managers to support team and individual development. Advise on employee experience, engagement, performance, and team dynamics. Identify people-related opportunities and challenges and collaborate with the global P&C team to address them. Guide implementation of programs like performance reviews, engagement surveys, and development conversations. Act as a sounding board and support for employee relations concerns, involving senior People stakeholders as needed. Work semi-independent to support and contribute to people initiatives, and takes ownership of defined tasks and global improvement projects. Owns the accuracy of data and inputs, ensuring reliability in day-to-day tasks. Office co-ordination for our Hyderabad office, including local employee engagement and social event Assist in maintaining and improving our HRIS and other people tools so they are user-friendly, compliant, and effective. Contribute to streamlining processes and enhancing efficiency through effective use of people systems and data. Help maintain high data quality by ensuring our people data is accurate, consistent, and secure. Qualifications, Key Skills And Competence Bachelor’s degree in HR or related field 5-7 years of experience in People/HR, in a generalist or business partner role. Strong organizational and problem-solving skills. Business-aware and able to translate feedback into actions Comfortable working with People systems, data, and reporting tools. A proactive and service-minded attitude with impeccable attention to detail. Learning mindset and can-do attitude Excellent communication skills in English Great To Have Experience working in a tech centric, global organisation Previous experience in a generalist or operational HR role. Willingness for semi-regular travel in the region and Europe. About Enea We are a world-leading specialist in advanced telecom and cybersecurity software with a vision to make the world's communications safer and more efficient. Our solutions connect, optimize and protect communications between companies, people, devices and things worldwide. We are present in over 80 markets and billions of people rely on our technology every day when they connect to mobile networks or use the Internet. Enea is headquartered in Stockholm, Sweden and is listed on NASDAQ Stockholm.
Ready to make a difference and grow in a role that values your skills and creativity? As a Professional Services Consultant with our EMEA Global Services team, you’ll play a key role in delivering cutting-edge Traffic Management solutions that drive success for our customers. If you’re excited about using your expertise to solve complex challenges in a dynamic, supportive environment, we’d love to have you on our team! Role Overview As a Professional Services Consultant with our EMEA Global Services team, you’ll have the exciting opportunity to lead customer implementations in the fast-paced mobile data field. Your expertise will be key to managing tasks, gathering insights, and ensuring projects are executed flawlessly, from start to finish. You’ll play an integral role in software implementations, delivering high-quality solutions on time and within budget. Joining our team means you’ll work in a collaborative and supportive environment where your skills and ideas are valued. You'll have the chance to grow, expand your expertise, and directly contribute to the success of both our customers and ENEA. It’s an opportunity to make a real impact, all while being part of a team that empowers and inspires. Key Responsibilities Lead Professional Services Projects: Take the lead in implementing Enea’s cutting- edge Traffic Management Software Solutions at customer sites across Europe, the Middle East, and Africa, with travel flexibility (estimated 30-50%). Collaborative Teamwork: Partner with diverse teams across Engineering, Customer Support, and Sales to ensure smooth project execution, sharing your insights to help the team thrive together. Problem Solving & Support: Use your expertise to troubleshoot and resolve project issues, collaborating with team members to find the best solutions and keep projects on track. Ongoing Learning & Growth: Continuously build your technical knowledge of Enea’s Traffic Management software and stay at the forefront of key technologies like OS, Networking, and Virtualization. Knowledge Sharing & Mentorship: Share your expertise with peers, contribute to post-project analysis, and foster an environment of ongoing learning and growth within the team. Drive Project Success: Deliver projects on time, within budget, and to the highest standards, ensuring customer satisfaction while maintaining professionalism and technical excellence. Qualifications Bachelor’s degree in computer science or a related field – We value your educational background and the knowledge you bring to the table! Experience in Linux systems administration (CentOS/RedHat) with a focus on high availability – If you enjoy working with stable and scalable systems, this is for you. Strong understanding of TCP/IP and networking fundamentals – You’ll use your expertise to design and troubleshoot networks, ensuring smooth and efficient performance. Experience with network troubleshooting tools – If you love solving complex issues and improving systems, you’ll enjoy this aspect of the role. Scripting skills (Shell, Perl, Python, etc.) – You have the ability to automate tasks and create efficient solutions. Familiarity with Server Virtualization and Containerization technologies (Openstack, VMware, Kubernetes, OpenShift) – perfect for someone eager to expand their expertise in cutting-edge technologies and drive innovation. Willingness to travel (up to 50%) – If you enjoy working with diverse teams and clients across the region, this role offers exciting travel opportunities! Proven problem-solving skills under pressure – You’ll thrive in a fast-paced environment, tackling challenges head-on and delivering solutions on time. Fluent in English – You’ll communicate effectively with teams and customers around the world. Key Skills & Competence Customer Focused: You’re passionate about understanding customer needs and delivering solutions that exceed their expectations. Team player with excellent communication skills: Collaboration is key. You’ll work with cross-functional teams, making sure everyone’s on the same page Self-starter with a passion for learning: You’re proactive, adaptable, and eager to expand your knowledge and skills. Problem Solving: You excel at tackling challenges with creativity and teamwork, finding effective solutions with confidence." Communication skills: You communicate clearly and confidently, ensuring everyone stays aligned and informed. What We Can Offer You Flexible hybrid work: A flexible hybrid work model that supports a healthy work-life balance. Collaborative environment: A dynamic, globally connected team culture that fosters engagement in cybersecurity initiatives and cross-regional projects. Inclusive culture: A diverse and inclusive workplace that values your voice and promotes mutual respect and collaboration. Competitive compensation: A competitive salary and region-specific benefits. Ongoing learning and career development: Continuous learning opportunities and clearly defined pathways for professional growth across the organization About Enea We are a world-leading specialist in advanced telecom and cybersecurity software with a vision to make the world's communications safer and more efficient. Our solutions connect, optimize and protect communications between companies, people, devices and things worldwide. We are present in over 80 markets and billions of people rely on our technology every day when they connect to mobile networks or use the Internet. Enea is headquartered in Stockholm, Sweden and is listed on NASDAQ Stockholm.
Role Overview As a key member of our Customer Support team, reporting to the Customer Support Manager, you'll play a vital role in our 24/7 support operations. Your responsibilities include resolving complex issues with innovative solutions and collaborating closely with engineering and service delivery teams. We seek someone who is technically skilled, quick to learn, and able to combine technical expertise with strong customer engagement. A degree in computer science or engineering is preferred, along with excellent communication skills. A positive attitude, eagerness to learn, fluency in English, and a willingness to travel are essential for this role. Core Role Responsibilities Understand Customer Needs: Align with business objectives and address customer requirements. Incident Management: Handle incidents within SLAs, including troubleshooting, diagnosing, and resolving platform issues. System Support: Follow system support guidelines, reproduce faults, and coordinate with relevant teams for resolution. Reporting: Lead the development of post-event root cause analysis reports. System Changes: Implement configuration changes as per access rights and approvals. Network Performance: Engage in technical discussions to enhance network performance and suggest improvements. Knowledge Sharing: Collaborate with support team members, share best practices, and create knowledge base articles. Feedback Mechanisms: Develop and use feedback to prevent future support issues. Complex Problem Solving: Address complex problems with innovative solutions. Traffic Analysis: Analyse traffic, tune solutions for security, and present reports to customers or account managers. Preferred Experience And Knowledge Experience: 3 to 6 years. Education: B.Tech/BE in IT, Computers, or Electronics & Communications. Telecom Experience: VAS/DATA system operations, maintenance, and mobile networks (GSM, GPRS, UMTS). Technical Knowledge: Messaging: SMSC, SMS, SMPP, RCS, MMS, SIP. Signalling: SS7, Diameter, GTP-C, 5G. Tools: Kafka, ElasticSearch, Kibana, SQL, REST API, Consul, Nginx, haproxy, Grafana, Prometheus. Scripting and Networking: Linux commands, Shell/Python scripting, TCP/IP, routing, switching, BGP, BFD. Skills: Troubleshooting, communication, presentation, reporting, analysis, and interpersonal skills. Other: Knowledge of Linux OS, MySQL, Kubernetes, Docker, AWS, Azure; experience with ticketing systems. What We Can Offer You Hybrid Working Model: Flexibility to work from both office and home. Industry Leadership: Work with a leading organization in telecommunication security, where great performance is recognized. Competitive Salary: Attractive compensation package. Paid Time Off: 20 days of PTO, increasing to 25 days with length of service. Health Benefits: Comprehensive healthcare plan, including general insurance, term life cover, accidental insurance, and travel insurance. Bonus Scheme: Opportunity to earn company bonuses. Learning Opportunities: Free access to various learning platforms. A Few Final Details Employment Type: Full-time, 37.5 hours per week. Location: Hyderabad, with potential travel as needed. Start Date: Immediate. Shift Work: Some night and weekend shifts required. Equal Opportunity Employer: Enea is committed to diversity and inclusion. About Enea We are a world-leading specialist in advanced telecom and cybersecurity software with a vision to make the world's communications safer and more efficient. Our solutions connect, optimize and protect communications between companies, people, devices and things worldwide. We are present in over 80 markets and billions of people rely on our technology every day when they connect to mobile networks or use the Internet. Enea is headquartered in Stockholm, Sweden and is listed on NASDAQ Stockholm.