Job Title: Desktop Support Engineer Location: Mumbai & Pan India Job Type: Full-Time Job Overview: We are looking for a skilled Desktop Support Engineer to provide technical assistance to our users. In this role, you will be responsible for installing, configuring, and troubleshooting desktop systems, software, hardware, and network issues to ensure smooth day-to-day operations. Key Responsibilities: Technical Support: Provide first-line support to users for desktop systems, applications, printers, and other peripherals. Installation & Configuration: Install and configure hardware (desktops, laptops, printers, etc.) and software applications (Windows, macOS, MS Office Suite, etc.) as per organizational standards. Troubleshooting: Diagnose and resolve hardware, software, and network issues on user systems in a timely manner. Escalate issues to higher levels of support when necessary. System Upgrades & Patching: Perform routine software updates, patches, and hardware upgrades as required. User Assistance: Train and guide users on hardware and software functionality, best practices, and basic troubleshooting techniques. Asset Management: Maintain an inventory of hardware and software assets, including managing repairs, replacements, and tracking equipment usage. Network Support: Assist in basic network configuration and troubleshooting, including connectivity issues, IP addressing, and network printer setups. Documentation: Maintain accurate records of support requests, issues, resolutions, and system configurations in a ticketing system. Collaboration: Work with other IT team members to resolve larger infrastructure issues and assist in new technology rollouts. Skills & Qualifications: Bachelor's degree in IT, Computer Science, or related field preferred. Proven experience as a Desktop Support Engineer, IT Help Desk Technician, or similar role. Strong knowledge of Windows, macOS, and Linux operating systems. Proficiency in troubleshooting hardware and software issues. Familiarity with networking basics, including IP addressing, DNS, DHCP, and VPNs. Experience with Active Directory, Office 365, and other enterprise tools. Excellent communication and interpersonal skills. Ability to prioritize tasks and manage multiple issues simultaneously.

Role Overview: As a Project Operations Lead L1, you will be responsible for overseeing IT operations management with a strong focus on resource management, team building, process streamlining, internal training, customer support, and ticketing. You will manage large domestic accounts, ensuring client satisfaction and operational efficiency. You will also be responsible for SLA management and reporting. Key Responsibilities: Lead and manage IT operations to ensure the delivery of high-quality services. Oversee the planning, implementation, and tracking of specific short-term and long-term projects. Manage large domestic / overseas BU, ensuring client satisfaction and successful project delivery. Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions. Ensure compliance with company policies, procedures, and standards. Monitor and report on project progress, identifying and addressing any issues or risks. Provide leadership and guidance to the IT operations team, fostering a collaborative and high-performance culture. Manage Service Level Agreements (SLAs) to ensure service delivery meets or exceeds client expectations. Create and maintain detailed reports and dashboards to track project performance and operational metrics. Focus on resource management, ensuring optimal allocation and utilization of resources. Build and develop high-performing teams through effective recruitment, training, and development programs. Streamline processes to improve efficiency and effectiveness. Conduct internal training sessions to enhance team skills and knowledge. Provide exceptional customer support and manage ticketing systems to resolve issues promptly. Qualifications: Minimum of 8 years of corporate experience in IT operations management. Proven experience in handling large domestic accounts. Strong understanding of IT operations, project management, and service delivery. Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and interpersonal skills to effectively interact with clients and team members. Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred). Preferred Skills: Experience with ITIL and other IT service management frameworks. Knowledge of resource management tools and techniques. Familiarity with Agile and Scrum methodologies. Strong leadership and team management skills.

Business requirements gathering and transformation of requirement into technology stack like Power Apps, Power Automate, SharePoint Online, SPFx. Develop architectural artifacts and solution design along with stakeholder management. Hands on experience with Canvas, Model Driven Apps, custom connectors, integration, APIs. Hands on experience with Power Automate, SPDs. Hands on experience with Dataverse with data model, relationships, integration Good knowledge on SPFx (Having hands on experience is value add) Power Shell Scripts & PnP templates usage design and implement PowerShell scripts. Nice to Have: Experience with Power Automate Desktop Experience with Migration and market tools. Knowledge about Power BI Power Apps Citizen Development and COE setup CICD pipeline

Job Description : We are seeking a highly skilled and motivated .NET Full Stack Developer with experience in either Angular or React.JS for developing and maintaining robust, high-performance web applications. The ideal candidate will have strong proficiency in front-end and back-end development, with a focus on delivering scalable, secure, and maintainable solutions. Responsibilities : Design, develop, and maintain full-stack applications using .NET Core and front-end frameworks like Angular or React.JS . Collaborate with cross-functional teams to define, design, and ship new features. Optimize applications for maximum speed and scalability. Write clean, scalable, and efficient code, and participate in code reviews. Integrate RESTful APIs and work on both server-side and client-side architecture. Troubleshoot and debug complex issues in both the front-end and back-end layers. Implement security and data protection measures. Collaborate with product managers, designers, and other stakeholders to deliver a high-quality user experience. Stay updated with the latest trends and best practices in full-stack development. Mentor junior developers and collaborate in an Agile environment. Required Skills : Front-end Development : Expertise in Angular (8+) OR React.JS , including state management libraries like Redux (for React) or NgRx (for Angular). Back-end Development : Strong experience in .NET Core or ASP.NET MVC . Database : Experience with relational databases like SQL Server , MySQL , or PostgreSQL . API Integration : Experience with RESTful APIs and Web Services. Version Control : Proficiency in Git and modern CI/CD pipelines. Testing : Experience with unit testing frameworks (e.g., xUnit , NUnit ) and front-end testing tools (e.g., Jest , Karma ). Familiarity with Microservices architecture and Cloud technologies (AWS, Azure). UI/UX : Basic knowledge of UI/UX best practices, responsive design, and CSS frameworks (e.g., Bootstrap, Tailwind CSS).

Need immediate joiners. Location: Pan India As a Lead Architect, you will be responsible for the overall solution design and architecture of applications in Optum, with a focus on improving the provider experience and transforming it to a modernized platform. You will play a crucial role in major application redesign initiatives, driving solution design, development, performance tuning, acceptance testing, and implementation. This is an opportunity to be a hands-on agent of change and contribute to the transformation of Optum's applications. Primary Responsibilities: Support the architecture and design of an application, providing hands-on technical leadership Demonstrate an advanced level of understanding and application of general systems concepts and their integration with business problem resolution Ensure solutions align with business and IT goals/objectives Identify enhancements to improve supportability, operability, or performance of applications within the application group and develop a business case for suggested enhancements Collaborate with business partners/product owners to understand desired system functionality Understand new product capabilities and decompose the implementation into specific functional changes for verification Participate in design activities, monitor task completion, and ensure project progress Exercise independent judgment and discretion to prioritize, plan, and manage team activities Review code and provide feedback on best practices and performance improvements Provide guidance to team members to enhance productivity Manage multiple projects simultaneously Set attainable goals for team members and guide them to success Deliver all project deliverables on scope, on time, and on budget Qualifications: Required: 10+ years of software engineering experience 5+ years of experience within a Java environment 1+ years of production experience with cloud technologies In-depth knowledge of systems development life cycle and/or operational maintenance environment Strong organization and effective communication skills Troubleshoot production support issues post-deployment and provide solutions as required Experience delivering software using an Agile methodology Preferred: Bachelor's degree Experience developing project cost and benefit estimates, including identification and evaluation of alternatives Provide training and assistance on a full range of technical issues to the broader team Experience with prototyping and performance tuning applications across multiple operating systems, languages, and computing platforms Understanding of distributed architecture design principles Experience working in the healthcare industry Experience with business rule engines Experience with the following technologies: Streaming technology (e.g., Kafka) Cloud platforms (e.g., OpenShift) Databases (e.g., NoSQL, GraphDB) Microservices architecture Web development frameworks (e.g., React, Angular)

We are looking for a talented and experienced Full Stack Developer with a strong focus on front-end development using React.JS or React Native and back-end development in Python, Java, .NET, or PHP . You will work in a dynamic and fast-paced environment, collaborating with cross-functional teams to design, build, and maintain high-quality, scalable web and mobile applications. Responsibilities : Design, develop, and maintain full-stack applications with React.JS (web) or React Native (mobile) on the front-end and Python, Java, .NET, or PHP on the back-end. Build responsive, user-friendly, and high-performance web/mobile applications. Write efficient, clean, and reusable code for both client-side and server-side components. Collaborate with UI/UX designers, product managers, and other stakeholders to deliver exceptional user experiences. Integrate with RESTful APIs and ensure seamless communication between front-end and back-end systems. Develop and maintain databases and ensure proper data handling. Participate in code reviews, debugging, and troubleshooting to ensure the highest quality of code. Implement security measures and ensure data protection in applications. Work within an Agile development environment, participating in sprint planning, daily stand-ups, and retrospectives. Stay updated with the latest trends and technologies in full-stack development. Required Skills : Front-End Development : Strong expertise in React.JS or React Native , including state management libraries like Redux or Context API . Back-End Development : Proficiency in one or more back-end technologies such as Python (Django/Flask) , Java (Spring Boot) , .NET (C#/.NET Core) , or PHP (Laravel/Symfony) . API Integration : Experience with building and consuming RESTful APIs . Database Management : Experience with relational databases (e.g., MySQL , PostgreSQL , SQL Server ) and/or NoSQL databases (e.g., MongoDB ). Version Control : Proficiency in Git and experience with CI/CD pipelines. Testing : Familiarity with unit testing and front-end testing tools (e.g., Jest , Enzyme , Mocha ). Cloud Platforms : Experience with AWS , Azure , or other cloud platforms. Problem-solving : Ability to troubleshoot, debug, and optimize complex systems.