Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Required Candidate profile Excellent written and oral communication skills in English language. Proficiency in Hindi speaking is an added advantage. Strong computer knowledge with basic typing speed ( 20 wpm) required. Perks and benefits Paid Time Off. Flexible Work Arrangements.
Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Required Candidate profile Excellent written and oral communication skills in English language. Proficiency in Hindi speaking is an added advantage. Strong computer knowledge with basic typing speed ( 20 wpm) required. Perks and benefits Paid Time Off. Flexible Work Arrangements.
Providing customer support via chat eg. Customer interaction. Responding to inquiries Troubleshooting issues. 5 days working & 2 Rotational week offs. Rotational shifts 24*7. Required Candidate profile Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Perks and benefits Paid Time Off. Flexible Work Arrangements.
Providing customer support via chat eg. Customer interaction. Responding to inquiries Troubleshooting issues. 5 days working & 2 Rotational week offs. Rotational shifts 24*7. Required Candidate profile Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Perks and benefits Paid Time Off. Flexible Work Arrangements.
Providing customer support via chat eg. Customer interaction. Responding to inquiries Troubleshooting issues. 5 days working & 2 Rotational week offs. Rotational shifts 24*7. Required Candidate profile Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Perks and benefits Paid Time Off. Flexible Work Arrangements.