Accounts Receivable Caller

Job Description: AR Caller

Company:

About blueBriX

blueBriX is a digital health innovator specializing in EHR solutions across Care Coordination, Patient Engagement, Revenue Cycle Management, and Reporting & Analytics. Headquartered in Maryland, USA, with an Offshore Delivery Center in Kochi, Kerala, our 200+ strong global team serves clients in over 100 countries.

Role Overview

AR Caller

Key Responsibilities

• Follow up with US insurance payers on unpaid, pending, and denied claims.
• Identify denial reasons, underpayments, and reimbursement delays.
• Review

  CMS-1500 forms

  , EOBs, and claim details to identify errors and support claim resolution.
• Coordinate appeals, corrected claims, and resubmissions with the billing team.
• Prioritize AR aging buckets (30/60/90/120+ days) and maintain accurate call logs.
• Meet daily productivity and quality targets while ensuring HIPAA compliance.

Requirements

• Minimum

  2 years of hands-on AR follow-up experience

  in US healthcare RCM.
• Experience with outbound payer calls, IVR systems, and insurance portals.
• Working knowledge of

  CMS-1500 forms, CPT and ICD codes, EOBs, and denial management

  .
• Familiarity with AR aging analysis, claim appeals, and resubmissions.
• Excellent spoken English and professional communication skills.
• Willingness to work the US shift (6:30 PM 3:30 AM IST) in a remote setup.
• Reliable internet connection and a suitable work-from-home environment.

Good to Have:

Why Join blueBriX?

• Take ownership of AR accounts and drive measurable results.
• Make a direct impact on healthcare revenue and collections.
• Work with a quality-focused RCM team.
• Explore growth opportunities in denial management, appeals, and team leadership.