Account Manager- Mid Market

Role Overview: As an Account Manager- Mid Market at SHL, your main responsibility will be to retain and profitably grow firm volume, sales, and profitability through the acquisition of new customers and proactive management of assigned large-customer relationships. You will be expected to lead all aspects of the sales process, develop customer account plans, and proactively manage customer satisfaction and service delivery. Key Responsibilities: - Retain and profitably grow firm volume, sales, and profitability through acquisition of new and proactive management of assigned large-customer relationships. - Penetrate assigned accounts by selling new or additional products/services, finding additional buyers within existing customer locations, and selling additional customer locations. - Sell the firm's complete offering of products and services. - Develop customer account plans for all assigned customers by leading a joint company/customer planning process. - Proactively manage customer satisfaction and service delivery by anticipating potential service problems and monitoring satisfaction. Qualifications Required: - Consultative solution selling experience. - Strong communication skills. About the Company: SHL helps companies optimize performance and productivity through deep people insights. Their market-leading people analytics and technology equip leaders and their teams to make confident, data-driven talent decisions that lead to stronger business outcomes. SHL anticipates and helps organizations solve their most pressing talent challenges through science and technology that maximize the potential of people. They create diverse, agile, and innovative workforces globally. If you are looking to join a dynamic global team driven by Strong Connections, Curiosity, Fearless Innovation, and Impact, SHL is the place for you. Their inclusive culture embraces diverse perspectives, collaboration, and innovation to drive growth and success. Role Overview: As an Account Manager- Mid Market at SHL, your main responsibility will be to retain and profitably grow firm volume, sales, and profitability through the acquisition of new customers and proactive management of assigned large-customer relationships. You will be expected to lead all aspects of the sales process, develop customer account plans, and proactively manage customer satisfaction and service delivery. Key Responsibilities: - Retain and profitably grow firm volume, sales, and profitability through acquisition of new and proactive management of assigned large-customer relationships. - Penetrate assigned accounts by selling new or additional products/services, finding additional buyers within existing customer locations, and selling additional customer locations. - Sell the firm's complete offering of products and services. - Develop customer account plans for all assigned customers by leading a joint company/customer planning process. - Proactively manage customer satisfaction and service delivery by anticipating potential service problems and monitoring satisfaction. Qualifications Required: - Consultative solution selling experience. - Strong communication skills. About the Company: SHL helps companies optimize performance and productivity through deep people insights. Their market-leading people analytics and technology equip leaders and their teams to make confident, data-driven talent decisions that lead to stronger business outcomes. SHL anticipates and helps organizations solve their most pressing talent challenges through science and technology that maximize the potential of people. They create diverse, agile, and innovative workforces globally. If you are looking to join a dynamic global team driven by Strong Connections, Curiosity, Fearless Innovation, and Impact, SHL is the place for you. Their inclusive culture embraces diverse perspectives, collaboration, and innovation to drive growth and success.