Academic Associate - Operations

0 - 1 years

1 - 2 Lacs

Posted:3 weeks ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a dynamic and enthusiastic individual with strong command of the English language and the ability to handle international clients to join our team as an Academic Associate

Gender : Female

Job Description:

  • Strong problem solving and client interaction skills, and ability to work in result-oriented team
  • environment.
  • Maintains relationships with clients by providing support, information, and guidance, researching, and

recommending new opportunities.

  • Identifies business opportunities by identifying prospects. Researching and analyzing sales options.
  • Prepares reports by collecting, analysing, and summarizing information.
  • Maintains quality service by establishing and enforcing organization standards.
  • Contributes to team effort by accomplishing related results as needed.
  • Communicating with clients or employers about project, event or campaign expectations and goals.
  • Answer telephones and respond to inquiries from clients and participants.
  • Create, compile and export databases containing all information for each event.
  • Deal with customer complaints or issues.
  • Supporting other teams with various administrative tasks (redirecting calls, disseminating

correspondence, scheduling meetings etc.quality educational service worldwide.Please find the requirements & other details as mentioned below:

  • Being an active member in supporting the collective well-being of the organization and team, to provide
  • Graduate/Post Graduate.
  • Experience- 0 to 1 year experience in customer handling.
  • Strong written & oral communication skills in English.
  • Organized with the ability to prioritize and multi-task.
  • Reliable with patience and professionalism.
  • Willing to work in Shifts.
  • Job location: Infopark Cochin Phase-I

Job Type: Full-time

Pay: ₹144,000.00 - ₹216,000.00 per year

Work Location: In person

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