Role & responsibilities Job Details Role : Technical Architect Experience Required : 9-14 years CRM experience with a minimum of 6 years in Salesforce platform Location : Hyderabad/Bangalore We are looking for a person who along with the team will be responsible for designing and managing the successful delivery of complex Salesforce solutions to our customers You will be working in Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies Should be able to see the bigger picture and get to the nitty-gritties of the encountered issues Proven experience in development and integrating systems via APIs Assess and design resilient systems that will be time-tested and scalable Responsibilities Collaborate with clients to understand the requirements and set the expectations clearly with the stakeholders Champion the adoption of best practices in coding, design and performance of the team. Translate business requirements into well-architected solutions that best leverage the Salesforce platform Architect and document technical solutions aligned with client business objectives. Identify gaps between client's current and desired end states Provide oversight and governance of Salesforce projects Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation Maintain a target billable utilization aligned to the role The Technical Architect may be expected to partake in pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects Consult with Salesforce product teams to support client implementations Travels to client sites for projects, estimated 50-75% Collaborate with dealer networks, service teams, and telematics partners to gather use cases and pain pointsand translate them into Automotive Cloud configurations (Vehicle Definitions, Trim & Option sets, VIN decoding). Design and maintain solutions that improve data accuracy for vehicle fitments, reduce time-to-market for new model releases, and surface real-time telematics insights to service technicians. Requirements In-depth understanding of the Salesforce product suite Understanding of data sharing and visibility considerations and how these play into platform architecture Familiarity with platform authentication patterns (SAML, SSO, OAuth) Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation and reporting) Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies Experience with platform security capabilities (TLS, SSL) Active Salesforce certifications Preferred candidate profile
Role & responsibilities Primary Skills • Tertiary qualifications in a relevant discipline • 3-4+ years with MuleSoft ESB (MCD lvl1 certification is mandatory and MCIA Lvl2 desirable) • Experience in Mule 4.x highly desirable • Experience in MuleSoft data weave scripting • Experience in CICD pipeline • Experience in previous Mule versions valued • Experience in IDP, RPA and Flow Orchestration is a plus • Demonstrated system implementation skills • Flexible attitude in order to meet outcomes required Desirable: • IBM MQ experience • Salesforce experience/certification • Java experience/certification • ITIL experience/certification • Mainframe experience Knowledge • Ability to implement solutions according to formal development methodologies, including • Agile/SCRUM and Waterfall methodologies • Experience in working with both functional and non-functional requirements • Knowledge of service layer applications and tools, specifically MuleSoft ESB • Desirable experience delivering online Life insurance applications Technical Skills • Experience with ESB software, specifically MuleSoft ESB • Write production quality executable code (including documentation) for user interfaces, business processes, • domain objects, etc. and database scripts • Validation of code quality using walkthroughs, code reviews and unit tests using MUnit • Experience in working with Any point tools i.e. Studio, Exchange, Designer, Runtime Manager, Monitoring etc. • Experience in API development using SOAP, REST, JMS and FTP • Experience in working with RAML, XML Schemas, Json, CSV formats. Familiar with Continuous Build integration tools including Nexus, GIT and Bamboo • Confident with application build and deployment scripts/configuration Java experience • Experience with Relation database (DB2), IBM MQ, Unix and Windows platforms, and Atlassian suite of tools including JIRA and Confluence