A To Z Virtual

About the job: Key Responsibilities: 1. Mystery Shopper Coordination: Call, onboard, brief, and schedule mystery shoppers; confirm task completion and collect reports on time. 2. Training & Onboarding: Conduct virtual/phone training sessions on audit expectations, observation skills, and reporting; provide refresher training. 3. Audit Quality & Compliance: Give constructive feedback, monitor report quality, and maintain performance records. 4. Relationship Management: Build long-term relationships with shoppers and act as liaison with the project team. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,00,000 - 4,00,000 /year Experience: 1 year(s) Deadline: 2025-10-09 23:59:59 Skills required: English Proficiency (Spoken) and Hindi Proficiency (Spoken) Other Requirements: Mystery shopping experience Telecalling experience Audit quality and compliance Relationship management About Company: A to Z Virtual offers complete virtual assistance that can handle the client's business and personal needs & more! We empower team/members to delegate professional and personal tasks to us, allowing them to focus on the high-level work. With us, zero setups are required.