DECK HAND

MARINE OPERATIONS DEPT:

DECK HAND

All candidates should have relevant experience.

Attractive Salary, Free Food, Accommodation & Transportation Provided.

Job Information

Job Title

Dockhand

Reports to (Job)

Operations/ Jetty / Marina Manager

Division

Operations

Department

Mobility

Job Grade

M2

Job Code

51007966 - 5100792

Job Purpose

A team role working as a member of a 24/7 shift system to provide vessel berthing assistance and marina operational support.

Good communication, personal presentation and reporting skills are required, as is the ability to work night shifts.

To provide clear communication and present clear reporting skills in the execution of the position, with the ability to lead a shift handover if required

Provide dockside assistance for guest movements and the berthing/unberthing of yachts

Provide safety of the marina and vessel assets in all emergencies

Job Responsibilities

Pre-opening

Ensuring marina facilities are kept in a welcoming and efficient working environment.

Any other duties, which may be assigned from time to time as directed by the Supervisor or Manager.

Informs supervisor or appropriate manager of any matter of concern to marina.

Adopting a flexible approach towards working times as may be reasonably required to properly fulfil their duties.

Ensure vessels in the marina are securely moored and protected from damage at all times, communicating with the Captains and crew as required.

Operational

Assisting guests and crews with baggage handling, and such other services as they may reasonably request.

Performing routine checks, cleaning, repair and maintenance of the pontoons, marina workboats and marina facility.

Cleaning and washing of vessels as per roster/operational requirements.

Cleaning and tidying marina and jetties, removing litter from sea and emptying garbage bins.

Storing and using the correct cleaning chemicals for the correct incidence and following product instructions and usage procedure

Cleaning and polishing of fittings and fixtures of marina.

Ensuring all public areas are clean, tidy and presentable always.

Driving club cars for passenger, luggage and garbage duties.

Daily and accident reporting using diaries and administrative forms.

Active involvement in all training programs and learning additional skills.

Operations of marina fuel docks and fuel payment handling.

Assisting with vessel movements, line handling and rescue with own initiative.

Driving of the marina workboat (with correct license and proven skills) to support berthing, emergency procedures and any towing as required.

Assisting at special events, exhibitions, and promotions.

Complying with all Health, Safety & environmental policies as well as all company guidelines. Ensuring that these are adhered to by all, reporting any variances to the marina management team.

Able to apply the knowledge of RSG processes across to other marina should it be required.

Ensure all marina rules and regulations are followed, educating yacht crew as needed or reporting any infractions to a supervisor or manager.

In times of poor weather remains on call in case of emergency.

Showing no restraint in order to save life or property in the event of an emergency, following company ERP and protocols.

Job Stakeholders (Relationship)

Internal

Boat Captains & Crew

Marina Management (all levels)

Marina Administration/Reception

External

Hotel Operations staff

Mobility Team

Logistics Team

Security

Job Requirements

Qualification and Experience

A good secondary education

Middle East experience ideally in KSA would be advantageous

Ability to work physically in the outdoors carrying up to 23kg.

Able to swim/ move safely through the water for 50 m.

First Aid training

Basic fire fighting knowledge, with previous training preferred

Previous experience within a marina, yachting or watersports environment with knowledge of marina equipment

Skills

Good communication skills including clear handwriting.

Ability to communicate of UHF and/or VHF with yachting vocabulary

A positive attitude and customer-centered approach

Well Organized

Job Context

This is a position for those with marina or yachting/watersports knowledge who is able to be shifted independently.

Job Financial Dimensions

Numeracy and ability to maintain forms and records accurately and neatly.

Job Competencies

Leadership Competencies

Communication and Leadership

A positive attitude, and the personality to relate well and communicate fluently with customers and colleagues.

Of smart appearance with pleasant personality, articulate, and with the ability to relate well to customers and other members of staff and management

Core Competencies

Customer Service & Team Work

Hospitality / Customer service oriented

Verbal & Non-verbal communication

Written and verbal language ability English with Arabic an advantage

Functional Competencies

Computer Skills Administrative and Supervisory

Clear handwriting

Familiar with checklists and reporting principles

Ability to communicate in English and Arabic preferably

Note: The above information is intended to describe the general nature and level of the work in this role and is not intended to be an exhaustive list of all duties and responsibilities.It is anticipated that from time to time, the job role may need to be amended and/or changed to meet evolving responsibilities in line with project and organizational needs.