Job
Description
An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. As a recognized authority and leading contributor within their practice, this mid-level technical consulting position provides consistent high-quality and innovative solutions to a post-implementation team. Lead technical solutions on customer engagements, ensuring high-quality, integrated software solutions within constraints of time and budget. Analyze business needs to ensure Oracle NetSuite solutions meet customer objectives by combining industry best practices, product knowledge, and business acumen. Exercise judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications. You will be responsible for managing technical scripting in post-implementation environments. Working with the rest of the Consulting department, the successful applicant will need to quickly assess client needs, develop innovative plans to solve their problems, and implement these plans to the client's satisfaction. You must have a passion for business and associated Cloud technologies, as well as advanced analytical problem-solving acumen, applied to help clients find creative technical solutions to address their business needs. Finding new ways to constantly improve the satisfaction and loyalty of our clients is a top priority. You will have extensive technical solutioning expertise to develop scripted solutions in NetSuite, including, but not limited to, user event scripts, map reduce scripts, restlet scripts, and knowledge of multiple methods of integrations to NetSuite. Experience in building integrations from NetSuite to 3rd Party software is highly desired. In this role, you will often be working under pressure, implementing several solutions simultaneously, and striving to meet aggressive timelines. Part of the role will also involve quickly assessing a requirement to understand scope and provide estimates of hours and timelines for delivery. Responsibilities Conduct technical process mapping sessions. Document and validate customer's business requirements and map to NetSuite technical design functionality. Participate in consulting sessions (over Zoom or similar technology and in-person) and provide insight into technical solution design. Attend internal project meetings and provide status on progress of activities and deliverables. Support the sales cycle through technical solution review, feedback, and assistance with scoping and estimation. Document solutions and contribute to solutions repository. Document Best Practices and share with Consulting practice. Participate in SME program in area(s) of interest and expertise. Contribute to internal team knowledge share review posted feedback on a continuous basis. Participate in Continuing Education sessions. Be fully versed on technical functionality released with each new product upgrade. Demonstrate good judgment in selecting methods and techniques for obtaining solutions. Document, troubleshoot, and escalate Support issues outside defined parameters. Exercise judgment within defined procedures and policies to determine appropriate action. Understand theories, concepts, principles, and techniques to handle most situations without guidance. Quickly assess customer needs, develop innovative plans to solve complex business workflows, and implement these plans in the Oracle + NetSuite environment. Independently organize and perform most work required within the area. Ability to manage scope and expectations with the delivery manager and customer. Generally, receive guidance and direction from other consulting resources (Delivery Manager) and Manager. Strong written and verbal communication skills. Ability to communicate effectively with functional and technical resources. Ability to implement and manage multiple technical solutions. Qualifications/Skills Bachelor's degree preferred or comparable experience. Hands-on experience with SuiteScripts, Web Services/SOAP, and Rest API. Exposure to/passion for Cloud-related technologies. 5-10 years of experience in NetSuite technical development with a consulting firm. Demonstrated experience in translating customer business requirements into workable world-class business solutions. Excellent interpersonal skills. Excellent understanding of common industry-standard business practices as related to technical solution development. Previous experience in building integrations between NetSuite (or other similar ERP systems) and 3rd Party Software. Highly Desired Skills Ability to conduct technical design and solution workshops. Strong presentation skills. Good functional knowledge of NetSuite and an understanding of accounting principles. Strong business analysis skills. Career Level - IC3
