You are being sought after to fulfill the role of a Caf Captain at a small South Indian Cafe situated in Goregaon E, Mumbai, under the banner of 4S Hospitality LLP. As a full-time on-site member of the team, your primary responsibilities will encompass overseeing daily operations, maintaining a standard of high-quality customer service, supervising staff members, and collaborating closely with the kitchen team. Your duties will involve tasks such as order-taking, managing customer inquiries, addressing grievances, and upholding cleanliness and organization within the cafe premises. Furthermore, you will be entrusted with the task of monitoring inventory levels, contributing to menu planning, and ensuring full compliance with health and safety regulations. The ideal candidate for this position should possess a background in customer service and hospitality management, exhibit strong leadership abilities, excel in organizational and multitasking skills, demonstrate exceptional communication and interpersonal capabilities, showcase knowledge of food and beverage services, and display competence in working efficiently within a fast-paced environment. Previous experience in a similar position will be considered advantageous, as well as possessing professional training in hospitality management or a related field.,
Role Overview: As a Caf Captain at 4S Hospitality LLP located in Mumbai, your main responsibility will be to oversee daily operations, ensure high-quality customer service, manage staff, and coordinate with the kitchen team. You will be required to take orders, handle customer inquiries, address complaints, and maintain cleanliness and organization. Additionally, you will monitor inventory levels, assist in menu planning, and ensure compliance with health and safety regulations. Key Responsibilities: - Oversee daily operations of the cafe - Ensure high-quality customer service - Manage staff and coordinate with the kitchen team - Take orders and handle customer inquiries - Address customer complaints effectively - Maintain cleanliness and organization in the cafe - Monitor inventory levels and assist in menu planning - Ensure compliance with health and safety regulations Qualifications Required: - Experience in customer service and hospitality management - Strong leadership, organizational, and multitasking skills - Excellent communication and interpersonal skills - Knowledge of food and beverage services - Ability to work effectively in a fast-paced environment - Prior experience in a similar role is a plus - Professional training in hospitality management or a related field,