Job
Description
Engineering Service Operations in Developer Services org overseas more than 40 internal development platforms and manages over 2000 servers across both on-premises and cloud environments. These systems are vital to the success of the company's internal development teams. Our team is dedicated to ensuring end-to-end reliability, with a strong focus on technology and application currency, security and vulnerability management, incident response, and driving effective corrective actions. According to the FY2026 roadmap, this role will be critical to delivering key initiatives focused on Core Tools modernization and the migration of Dev Tools monitoring systems to OCI native services (OCI Observability, APM, and Stack Monitoring). The responsibilities of this role will include: Contributing to OCI migration efforts across various projects, including Jira uplift to OCI, GitHub integration with SCP DevOps, and expanding Artifactory deployments across multiple regions. Leading the migration of the Core Tools monitoring ecosystem (covering 40+ tools) to OCI native services such as OCI Observability, APM, and Stack Monitoring. Driving infrastructure modernization for Dev Tools systems by executing critical upgrades, including the retirement of Windows Server 2016 and transitioning from OEL 6/7 to OEL 9 (2,000 servers). Managing and supporting Dev Tools OCI infrastructure during India business hours to ensure stability and operational continuity. We are looking for a highly skilled and motivated Software Developer to join our engineering team. The ideal candidate brings a strong foundation in software engineering, paired with deep systems engineering expertise, to enhance the reliability, performance, and scalability of our infrastructure and services. Key Responsibilities: Design, build, and maintain scalable and reliable infrastructure to support high-availability applications and services. Develop automation tools to reduce manual operations and increase system efficiency (Infrastructure as Code). Monitor system performance, proactively identify issues, and implement solutions to ensure service uptime and resilience. Collaborate with development and operations teams to improve deployment pipelines, service observability, and incident response processes. Participate in on-call rotations and lead post-incident reviews to drive continuous improvement and learning. Implement and maintain robust monitoring, alerting, and logging systems. Ensure systems meet security and compliance requirements. Optimize system performance through tuning, capacity planning, and cost analysis. Advocate for SRE principles and best practices across engineering teams. Required Skills and Qualifications: Bachelor's degree in computer science, Engineering, or a related field, or equivalent practical experience. Strong experience in software development (Python, Go, Java, etc.) and scripting (Bash, Shell, etc.). Hands-on experience with cloud platforms (OCI, AWS, GCP, Azure) and container orchestration tools (Kubernetes, Docker). Solid understanding of networking, system internals, and Linux administration. Experience with CI/CD pipelines, monitoring tools (Zabbix, Grafana, Newrelic, Splunk Datadog, etc.), and version control systems (Git). Strong problem-solving skills and ability to thrive in high-pressure environments. Preferred Qualifications: Experience with large-scale distributed systems. Familiarity with SLOs, SLAs, and error budgets. Background in DevOps, platform engineering, or production engineering roles, Vulnerability Management. Experience with service meshes, load balancers, and traffic management. Career Level - IC2
