The Digital Operations & Marketing Manager will oversee all online activities related to marketing, room bookings, aggregator partnerships, and customer communication. This role also includes recruitment coordination and optimization of digital channels to maximize visibility and revenue. Manage room inventory and pricing across platforms like MakeMyTrip, Goibibo, Booking.com, Hotels.com etc. Ensure real-time updates and availability across all booking channels Resolve booking-related queries and customer issues promptly Liaise with Swiggy, Zomato, and other food delivery platforms for menu updates, promotions, and performance tracking.
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