Company : 1923 Bakehouse Location : Mumbai Role Type : Full-time Experience : 3–5 years in order coordination, dispatch, or delivery operations Education : Graduate (any stream). Specialization in logistics, supply chain, or hospitality is a plus. About Us At 1923 Bakehouse , we’re redefining what food means — All natural, healthy, nutritious, and chemical-free. Our product range is crafted with care for children, women, diabetics, and health enthusiasts. We’re growing fast and need a sharp, reliable individual to manage the daily flow of our fresh breads from bakery to customer doorstep. Role Overview We’re hiring a Delivery & Fulfillment Coordinator who will be the central link between customers, our production team, and delivery staff. You’ll manage daily orders, ensure timely coordination with the bakery for production, and guarantee seamless delivery to our D2C, B2B and B2C customers. Key Responsibilities Order Management Monitor incoming orders via WhatsApp Business, website, and other platforms Acknowledge and confirm orders with customers where required. Communicate with customers and internal staff for any specific requirements Organize and maintain order records in Excel or Google Sheets Sensitivity and optimisation for delivery costs Production Coordination Share daily order list with the bakery team Ensure clarity on SKUs, quantities, special instructions, and packaging requirements Follow up on timely readiness of orders Delivery Management Assign deliveries to drivers based on route and priority/delivery time Coordinate live delivery updates and resolve delivery issues in real time Track and ensure timely fulfillment of every order Customer Communication Respond to basic customer queries on order status, delivery ETA, or custom instructions Maintain polite and professional communication tone at all times Escalate complex issues to the right internal team Reporting & Documentation Maintain daily dispatch reports and delivery logs Track delayed or failed deliveries and report root causes Maintain logs for repeat clients and institutional orders ________________________________________________________________________________________ Must-Have Qualifications & Skills Minimum 3–5 years of experience in order coordination, dispatch, logistics, or customer delivery handling (FMCG/F&B preferred) Strong command over WhatsApp Business tools , basic e-commerce portals , and Excel/Google Sheets Excellent interpersonal and communication skills Strong attention to detail, especially with custom or perishable orders Ability to multi-task and prioritize under pressure Fluent in English , Hindi , and Marathi preferred Experience dealing with drivers/delivery teams and production staff Good-to-Have Attributes Experience with D2C brands , FMCG logistics , or bakeries Knowledge of order management tools or dispatch software Familiarity with clean-label food or organic/natural products Perks Fixed salary(Rs. 30,000-40,000 pm) + opportunity for performance incentives(Rs. 10,000-15,000pm) Be part of a growing, mission-driven brand Exposure to both tech-enabled and high-touch food operations Friendly and collaborative work culture Reporting Reporting to the CEO / Operations Manager Office time will be 9:30am till 5:30pm. Keeping in mind the nature of the job, flexibility in timings may be required Date of Joining - Immediate Show more Show less

About Us 1923 Bakehouse is India's new-age clean-label(all natural) bread company, crafting fresh, nutrition-focused food for kids, Women’s health, diabetics, etc. With no maida or chemicals, we’re reviving the forgotten art of natural and fresh food. Join us in our mission to bring natural and nutritious food back to the table. Role Overview We’re looking for a driven and articulate B2B & Community Sales Coordinator to lead outreach efforts to cafes, restaurants, HoReCa businesses, schools, corporates, and residential communities. You’ll be the bridge between our brand and the market, helping us grow distribution and visibility. Must-Have Attributes ● Prior experience in HoReCa, FMCG, or the health food industry ● Existing connections with cafés, hotels, or residential societies in Mumbai ● Excellent Communication Skills: Fluent in English (written and spoken); Hindi and/or Marathi proficiency is a strong plus ● Microsoft Excel & Google Sheets Proficiency: Must know how to maintain trackers, use basic formulas, and manage lead data ● Client Management Experience: Minimum 2 years in a client-facing, sales, or business development role Field-Readiness: Comfortable meeting clients in person, setting up and conducting sampling events. ● Time Management & Organization: Ability to manage multiple accounts, follow-ups, and schedules efficiently ● Professional Appearance & Conduct: You are the face of our brand – warm, trustworthy, and well-groomed ● Must be goal/target-oriented to achieve company-wide goals and objectives. Good-to-Have Attributes ● Basic understanding of nutrition, clean-label, or health food trends ● Ability to create simple sales decks or presentations for clients ● Flexible availability on weekends for events ● Enthusiastic about nutrition, health, and food startups Key Responsibilities ● Generate leads and onboard B2B clients, including cafés, restaurants, schools, and corporate kitchens ● Set up and manage weekend booths – from permissions to on-ground presence ● Maintain records of leads, follow-ups, and orders in Excel ● Coordinate with internal teams (logistics, production, marketing) for seamless execution ● Represent the brand professionally during all client and community interactions ● Capture customer feedback and provide market insights Perks ● Fixed salary + performance-based incentives ● Opportunity to work with a purpose-driven food startup ● Strong career growth in sales, marketing, and brand management ● Be part of a team that’s creating the future of clean-label nutrition in India

The role of a B2B & Community Sales Coordinator at 1923 Bakehouse involves leading outreach efforts to cafes, restaurants, HoReCa businesses, schools, corporates, and residential communities. You will serve as the bridge between the brand and the market, enhancing distribution and visibility. The ideal candidate should possess prior experience in HoReCa, FMCG, or the health food industry. It is essential to have existing connections with cafes, hotels, or residential societies in Mumbai. Proficiency in English (written and spoken) is required, with Hindi and/or Marathi proficiency being an added advantage. Additionally, familiarity with Microsoft Excel and Google Sheets for maintaining trackers, basic formulas, and lead data management is crucial. Client management experience is a must, with a minimum of 2 years in a client-facing, sales, or business development role. Field-readiness is necessary, as you will be responsible for meeting clients in person and organizing sampling events. Strong time management and organizational skills are key to efficiently handle multiple accounts, follow-ups, and schedules. Professional appearance and conduct are emphasized, as you will represent the brand as a warm, trustworthy, and well-groomed individual. Being goal/target-oriented to achieve company-wide objectives is essential. Desirable attributes include a basic understanding of nutrition, clean-label, or health food trends, the ability to create sales decks or presentations for clients, flexibility for weekend events, and enthusiasm for nutrition, health, and food startups. Key responsibilities include generating leads, onboarding B2B clients, setting up and managing weekend booths, maintaining lead records, coordinating with internal teams for seamless execution, representing the brand professionally, capturing customer feedback, and providing market insights. The position offers a fixed salary along with performance-based incentives, the opportunity to work with a purpose-driven food startup, and promising career growth in sales, marketing, and brand management. Join a team that is shaping the future of clean-label nutrition in India.,

You will be joining 1923 Bakehouse, India's new-age clean-label bread company that focuses on crafting fresh, nutrition-focused food for various segments like kids, women's health, diabetics, etc. The company is dedicated to using natural ingredients without any maida or chemicals, aiming to reintroduce the essence of natural and fresh food. Your role as a B2B & Community Sales Coordinator will involve leading outreach efforts to cafes, restaurants, HoReCa businesses, schools, corporates, and residential communities. You will play a crucial role in connecting our brand with the market to enhance distribution and visibility. To excel in this position, you should have prior experience in industries like HoReCa, FMCG, or health food. It is essential to have established connections with cafes, hotels, or residential societies in Mumbai. Proficiency in English is a must, and knowledge of Hindi and/or Marathi is advantageous. Additionally, you should be adept at using Microsoft Excel and Google Sheets for maintaining trackers, utilizing basic formulas, and managing lead data. Client management experience of at least 2 years and the ability to handle client-facing tasks are crucial. You should be comfortable with in-person client meetings and organizing sampling events. Effective time management, organizational skills, and a professional demeanor are key attributes for this role. Desirable skills include a basic understanding of nutrition, clean-label, or health food trends, the ability to create sales decks for clients, flexibility to work on weekends for events, and a passion for nutrition, health, and food startups. Your primary responsibilities will include generating leads and acquiring B2B clients, managing weekend booths, maintaining lead records, coordinating with internal teams for seamless execution, and representing the brand professionally in all interactions. Gathering customer feedback and offering market insights will also be part of your role. In return, you can expect a fixed salary along with performance-based incentives, the opportunity to contribute to a purpose-driven food startup, and promising career growth prospects in sales, marketing, and brand management. Join a team that is at the forefront of shaping the future of clean-label nutrition in India.,