0.0 - 4.0 years

0 Lacs

maharashtra

On-site

As a Reservation Agent at DORMERO Hotel AG in Berlin, you will be joining our dynamic Reservations Team. We are in search of a detail-oriented individual with excellent organizational skills and a passion for providing exceptional customer service. Your role will involve selling rooms and additional services across all DORMERO Hotels, managing correspondence and agreements with the hotels, and providing customer support via phone and written communication. You will be responsible for inputting reservations into the OPERA system, working with our DMS file manager, assisting the team leader, and maintaining and updating guest databases. To excel in this position, you should have a background in the hospitality industry or relevant experience, demonstrating a strong sense of responsibility, reliability, and natural communication abilities. Fluency in German is essential, while proficiency in English is advantageous. A customer-centric mindset, enthusiasm, and a genuine passion for service are key attributes we are looking for in potential candidates. Joining the #fancy DORMERO team comes with exciting perks, including a welcoming and inclusive team environment, ample opportunities for growth within the company, team events, training sessions, complimentary coffee, tea, and soft drinks, as well as a range of employee benefits beyond the hotel premises. Conveniently located with excellent transport connections and parking facilities, we also extend a warm welcome to your furry companions and embrace individuality, allowing tattoos and piercings without any restrictions. If you are intrigued by this opportunity, we invite you to submit your application documents, along with your salary expectations and desired start date, via email to the provided address. Please note that we do not cover the costs associated with job interviews at our company. If you are ready to be the reliable anchor for your colleagues and embark on a rewarding journey with us, seize the chance to step into your #fancy red shoes and make a difference in the world of hospitality.,

Posted 1 week ago

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