Zonal Credit Manager

0 - 20 years

Gujarat

Posted:9 months ago

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Job Description

AB Housing Finance Limited

Zonal Credit Manager

Location: Turquoise Ahmedabad, Gujarat


Key Result Areas

Supporting Actions

Underwriting and Portfolio Quality Management


    Implement and oversee execution of zonal risk and credit operations in adherence with defined frameworks and principles across ABHFL business lines

    Liaise with relevant stakeholders (Sales, Operations, Technical) proactively for efficient cross-functional coordination and decision making on specific proposals/ escalation/ exception cases

    Analyze and review existing risk management mechanisms in view of industry developments and the long-term business strategy to give inputs on possible refinements

    Communicate with and guide team members on specific cases/ exceptions, providing insights on technical aspects as well as state/ property/ stakeholder specific considerations for effective risk assessment

    Evaluate and approve proposals as per defined approval matrix, and assist team members on specific approval cases as required


Process Efficiency

  • Drive process efficiency through the team reinforcing the role of the Risk team as a business enabler without compromising on risk management and business sustainability
  • Drive alignment with process-driven coordination mechanisms with Sales, Operations and Technical teams by enabling open communication within and across teams in the zone for alignment on business imperatives and corresponding risk management needs
  • Serve as a point of escalation and issue resolution on complex business issues, liaising as required with stakeholders in Sales and Operations teams and escalating to Head – Risk as required
  • Ensure collection of Post disbursal documents within assigned time frame.


Risk Compliance & Control

  • Monitor compliance with established risk management principles and norms, as well as applicable regulatory requirements (raise potential concerns to Head – Risk in advance), via periodic and need based reviews of relevant MIS, reports, escalation case documents, etc.
  • Work and ensure zonal operations are aligned with defined ‘Maker – Checker’ mechanism with Sales and Operations teams in a systematic and process-driven manner, covering key aspects such as exception approvals, collateral valuation, PDD completion, cheque bounce collections, etc.
  • Ensure minimal critical observations in Audit and to ensure all observations are resolved within specified TAT’s
  • To identify cases under early warning signals and analyse the same.


Collection Efficiency


    Analyse delinquency trends at a zonal level and support RCMs with insights on possible drivers (such as regional economic factors, industry performance, etc.) and addressing mechanisms

    Implement and drive alignment with process-driven mechanisms for coordination with the Collections/ Operations team on tracking delinquency cases and driving collections efficiently and effectively

    Intervene as required on specific escalation cases for recovery and delinquency/ NPA avoidance; escalate to Head – Risk as required

  • Track early defaulters and skip cases and support collections team for ensuring resolutions.

Business Growth and Sustainability


    Participate in zonal business decision making and planning, and institutionalize the same partnership orientation down the line, setting clarity on the context for Risk as a dual function to Sales with a clear responsibility for supporting business growth via complementary perspectives and control-centric inputs


Team & Internal Stakeholder Management


    Guide and develop team members to facilitate better risk assessment, underwriting skills and internal stakeholder management via technical skill-up (e.g. proficiency on legal & technical documents, property business practices & norms, etc.), role clarity, and help them achieve superior performance standards

    Nominate teams for relevant technical and behavioral trainings/ seminars and work on self-development initiatives

    Proactively build and maintain relationships with internal stakeholders for smooth cross-functional coordination and alignment towards achievement of function and business objectives cross-functional coordination and alignment towards achievement of function and business objectives


Team & Internal Stakeholder Management


    Guide and develop team members to facilitate better risk assessment, underwriting skills and internal stakeholder management via technical skill-up (e.g. proficiency on legal & technical documents, property business practices & norms, etc.), role clarity, and help them achieve superior performance standards

    Nominate teams for relevant technical and behavioral trainings/ seminars and work on self-development initiatives

  • Proactively build and maintain relationships with internal stakeholders for smooth cross-functional coordination and alignment towards achievement of function and business objectives cross-functional coordination and alignment towards achievement of function and business objectives

Minimum Experience Level

15 - 20 years

Job Qualifications

Other Degree

Skills Required

finance underwriting portfolio risk coordination analyze management strategy drive efficiency communication escalation compliance reports valuation audit support tracking planning assessment development

Work Mode

On-site

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